Retention Specialist

Reposted 8 Days Ago
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South San Francisco, CA, USA
In-Office
140K-178K Annually
Mid level
Biotech • Pharmaceutical
The Role
The Retention Specialist will support participant recruitment and retention in clinical trials, develop engagement strategies, and collaborate with study teams to optimize recruitment efforts.
Summary Generated by Built In

About Us:

Structure Therapeutics develops life‐changing medicines for patients using advanced structure‐based and computational drug discovery technology. The company’s platform combines the latest advancements in visualization of molecular interactions, computational chemistry, and data integration to design orally available, superior small molecule medicines that overcome current limitations of biologic and peptide drugs. We are advancing a clinical‐stage pipeline of differentiated treatments focused on chronic diseases with high unmet need, including cardiovascular, metabolic, and pulmonary conditions.

Structure Therapeutics is led by an experienced group of international drug innovators and financed by top-tier global life sciences investors. The company completed an initial public offering (IPO) in February 2023. With offices in California and Shanghai, Structure Therapeutics has the benefit of being at the center of life science innovation in both the US and China and capitalizing on the strengths of each geographic location.


Position Summary:

Reporting to the Director, Clinical Development, this position will be responsible for supporting overall participant recruitment and retention.  This position works closely with research coordinators, investigators, and study teams to provide participant support, address concerns, and implement engagement strategies that encourage continued participation in clinical studies.

The Retention Specialist will share ideas and planning with trial teams to optimize participant recruitment driving engagement of the right participants, ones that are willing and capable of performing the protocol specified visit schedule and tasks associated with their study participation to completion. 

Job Responsibilities:

  • Support design and execution of patient recruitment, collaborating with study teams to identify the target population and support outreach strategies across the trials.
  • Develop and implement study plans for recruitment and retention.
  • Building and maintaining relationships with sites, CROs, and vendors that support trial recruitment and retention efforts.
  • Extend the company connection to advocacy groups and other organizations that support recruitment and retention in clinical trials.
  • Conduct market research to understand patient needs and barriers to participation in clinical trials and using this information to plan adequate recruitment/retention strategies.
  • Create Site and Participant facing documents/materials that define direction and support of recruitment and/or retention.

Qualifications:

  • BSN/Master of Science preferred. A bachelor’s degree in Life Science will be considered with adequate and relevant experience (6+ yrs)
  • Studies in Dietetics or Nutrition, along with experience in chronic weight management with GLP1s is a plus
  • Deep understanding of the clinical trial process and the ability to develop and implement successful recruitment and retention strategies
  • Strong analytical skills with experience in understanding trial metrics, analyzing trends and adjusting to meet goals in a fast-paced environment
  • Excellent communication and interpersonal skills with a patient-centered approach
  • Capable of managing multiple timelines while working with cross-functional groups
  • Attention to detail and organizational

Travel Required:

  • Willingness to travel to clinical research sites, investigator meetings and other initiatives as needed, US based, 40-50%

Structure Therapeutics Inc. is an Equal-Opportunity Employer.

Structure Therapeutics is committed to fair and equitable compensation practices, and we strive to provide employees with total compensation packages that are market competitive. For this role, the anticipated base pay range is $140,000-$178,000. The exact base pay offered for this role will depend on various factors, including but not limited to the candidate’s geography, qualifications, skills, and experience.

At Structure, base pay is only one part of your total compensation package. The successful candidate will be eligible for an annual performance incentive bonus, new hire equity, and ongoing performance-based equity. Structure Therapeutics also offers various benefits offerings, including, but not limited to, medical, dental, and vision insurance, 401k match, unlimited PTO, and a number of paid holidays including winter shutdown.

Top Skills

Clinical Trial Software
Data Analysis
Patient Recruitment Systems
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The Company
HQ: South San Francisco, California
144 Employees
Year Founded: 2017

What We Do

Structure Therapeutics is a science-driven clinical-stage biopharmaceutical company focused on discovering and developing innovative oral small molecule treatments for chronic metabolic and cardiopulmonary conditions with significant unmet medical needs. Utilizing its next generation structure-based drug discovery platform, Structure Therapeutics has established a robust GPCR-targeted pipeline, featuring multiple wholly-owned proprietary clinical-stage small molecule compounds designed to surpass the scalability limitations of traditional biologic and peptide therapies and be accessible to more patients around the world.

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