Top Tech Jobs & Startup Jobs

Lead and develop the customer support team, oversee case intake through resolution, manage escalations, monitor support KPIs and CSAT, improve processes, and drive self-service and case deflection. Collaborate with Product, Engineering, Implementation, and leadership to address recurring issues, communicate customer insights, improve documentation, and enhance support efficiency and customer experience.

Supports IT by researching, testing, documenting, and presenting AI use cases with Glean and related tools. Collects and validates data, assists with reports, dashboards, visualizations, and analytics using Excel, Power BI, SQL, Python, and Microsoft Fabric. Evaluates AI-generated results, documents workflows and recommendations, identifies process improvements, and communicates findings to business and technology stakeholders.

Implements client technology projects by deploying, configuring, testing, documenting, and supporting network, systems, cloud, and security solutions. Collaborates with project managers, vendors, customers, and technical teams to plan deliveries, execute cutovers, maintain project documentation, provide training and post-go-live support, and resolve implementation issues. Requires enterprise IT infrastructure and cloud experience, strong troubleshooting and communication skills, and occasional regional travel, weekend work, and on-call participation.

Own end-to-end accounting operations for a mortgage platform, including AP/AR, accruals, monthly close, loan-level accounting, funding reconciliations, gain-on-sale, investor settlements, controls, reporting, and audit readiness. Partner with the CFO to build an automation-first finance function, configure integrations, define system requirements, and automate processes across the general ledger, loan origination, warehouse funding, and reporting systems.

Administer Oracle NetSuite as the primary internal subject matter expert. Configure users, permissions, dashboards, records, forms, workflows, reports, and analytics; maintain data integrity; support upgrades, testing, integrations, troubleshooting, and end-user training. Partner with Finance, Operations, Purchasing, Sales, and executive teams to improve Order-to-Cash and Procure-to-Pay processes and support CRM, payroll, 3PL, and eCommerce integrations.

Provides client-facing HR generalist services, including payroll, benefits, HRIS administration, leave management, recruiting, onboarding, policy compliance, employee records, and HR projects such as system implementations, compensation initiatives, and M&A transitions. The role supports multiple clients, advises on employment legislation, and performs onsite, remote, and office-based work.

Leads and develops a life and annuity claims team, overseeing complex claims administration, service standards, regulatory compliance, risk controls, audits, staffing, and performance. Partners cross-functionally to improve processes, implement system and regulatory changes, analyze operational trends, and enhance customer experience. Provides technical guidance on escalated claims, manages resources and budgets, and supports continuous improvement initiatives.

Recruit engineers for aerospace, defense, and advanced manufacturing clients across multiple locations. Develop job descriptions from RFP/RFQ requirements, source and screen candidates, conduct interviews, obtain letters of intent, and coordinate selections with business development and capture teams. Manage client relationships, vendor-management-system submissions, compensation negotiations, candidate pipelines, and junior recruiting staff. The role also supports proposal efforts and HUBZone recruiting initiatives.

Manage Durable Medical Equipment licenses, CMS enrollment, compliance programs, calendars, audits, and regulatory responses. Oversee company contracts, including creation, execution, renewals, obligations, analysis, negotiations, and risk mitigation. Provide legal and compliance guidance, training, and cross-functional support while ensuring adherence to regulations and internal policies.

Own end-to-end mechanical design and development for current and next-generation energy products. Responsibilities include prototyping welded and machined designs, designing and testing components and fixtures, managing SolidWorks models, drawings, assemblies, bills of materials, ECNs, work instructions, and PDM assemblies. The role also addresses supplier design and manufacturing challenges, drives design-for-manufacturability improvements, and collaborates cross-functionally. The position is fully onsite in San Jose and requires overseas travel up to 20%.