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Manage enterprise customer relationships as a trusted advisor, driving renewals, retention, product adoption, advocacy, and expansion. Build success plans, analyze product usage, conduct business reviews, provide training and nontechnical support, coordinate internal teams, manage escalations, and transition customers from onboarding. Partner with Account Executives on commercial alignment, mentor junior colleagues, and periodically visit customers, including potential international travel.

Manages enterprise customer relationships, serving as a trusted advisor and primary contact. Partners with Account Executives to drive renewals, retention, adoption, expansion, and advocacy. Builds success plans, analyzes product usage, provides strategic guidance and training, coordinates support across internal teams, handles escalations, transitions customers from onboarding, and mentors junior colleagues. The role involves complex account management, executive business reviews, customer feedback, and likely onsite international travel.

Manage enterprise customer relationships, serving as a trusted advisor and primary point of contact. Drive renewals, retention, product adoption, customer advocacy, and expansion opportunities through success planning, usage analysis, training, business reviews, and strategic guidance. Coordinate with support, onboarding, industry solutions, and deliverability teams to resolve issues and ensure customer value. Manage escalations, advocate for product improvements, mentor junior colleagues, and periodically visit customers, including potential international travel.

Serve as the technical lead in enterprise presales: run discovery, design integrations, deliver tailored demos and PoCs, respond to RFPs/security reviews, and guide technical evaluations to secure enterprise deals while collaborating with Sales, Product, and Engineering.

Own and govern AlertMedia’s financial systems ecosystem, including NetSuite, Zone Billing, Workato integrations, data flows, reporting, and reconciliation. Lead finance systems implementations, improve workflow reliability, maintain controls, and partner cross-functionally on scalable solutions. Design AI-enabled automation using tools such as ChatGPT and Claude to reduce manual work and improve process performance. Investigate data issues, manage vendors, translate business requirements, and drive continuous improvement across Finance Operations.

Partner with business leaders to develop HR strategies, workforce planning, performance management, employee relations, and analytics. Use AI and data to improve People processes, conduct investigations, ensure legal compliance, and act as a trusted HR consultant supporting employee experience and organizational growth.

Support monthly close and accounting operations under U.S. GAAP: prepare journal entries, reconciliations, variance analyses, and financial statements. Improve processes, internal controls, and automation efforts (including AI tools), partner with finance teams, and assist on ad hoc accounting projects.

Manage premium audit operations by leading teams, ensuring compliance, improving processes, and collaborating with cross-functional teams to optimize workflows and support company objectives.

Manage and grow high-volume strategic distribution partnerships (wholesale and complex structures). Identify and develop new partners, maintain agency relationships, design and implement strategic programs, track performance and industry trends, and collaborate cross-functionally to drive profitable premium growth and retention.

Design, develop, test, deploy, and maintain scalable software applications. Responsibilities include writing quality code, troubleshooting production issues, contributing to architecture and technical direction, participating in the full software development lifecycle, mentoring junior engineers, and optimizing application performance, scalability, and security.

Develops resilient, scalable, and performant solutions for a healthcare payments platform across the full application stack. Responsibilities include building frontend and backend services, participating in technical and product discussions, applying software engineering best practices, writing automated tests, and working independently with strong ownership. The role uses Java, Spring, NodeJS, JavaScript or TypeScript, frontend frameworks, SQL, REST APIs, AWS, and distributed systems.

Provide customer support via live chat, phone, and email; investigate and resolve account and betting inquiries using internal tools; escalate issues as needed; follow policies, licensing, and responsible gambling practices; collaborate with teams and participate in an 8-week training program and ongoing development.

Lead and grow a software engineering team building real-time, event-based, low-latency scalable systems. Drive SDLC transformation with agentic AI workflows, enforce governance, remove blockers, mentor developers, and ensure solutions meet business needs and quality standards.

Lead and deliver the re-architecture and development of the Verification platform, building scalable Golang microservices, frontend tooling (React/TypeScript), and AI-driven facial recognition systems. Mentor developers, enforce solution design and code quality, estimate work, own deployments, and act as escalation for live systems.

Prospect convenience stores, grocery stores, and bottle shops within an assigned territory; manage the full sales cycle from lead generation through close; conduct product demonstrations; develop customized POS solutions; maintain sales activities in Salesforce; understand competitors; and coordinate with internal teams to ensure successful delivery. The role requires consultative selling, relationship building, negotiation, goal achievement, entrepreneurial initiative, and willingness to travel 25% or more.

Leads and coaches a team of Marketing Specialists delivering multi-channel campaigns for restaurant customers. Owns service execution, capacity planning, SLAs, quality assurance, customer escalations, playbooks, dashboards, and operational improvements. Partners with Product, Sales, Customer Success, Legal, and Finance to scale managed marketing services while improving campaign quality, customer satisfaction, and business outcomes.

Own the full sales cycle for hotel management companies and ownership groups, from prospecting and discovery through demonstrations, negotiations, and closing portfolio agreements. Build multi-threaded relationships with corporate and property-level stakeholders, develop outbound pipeline, position multi-property Toast rollouts, and expand initial wins across portfolios. Maintain accurate Salesforce forecasts and opportunity data while partnering with Sales Engineering, Implementation, Customer Success, and technology partners to support successful deployments and long-term account growth.

Perform and lead laboratory testing in water analytical and exposure labs, operate and maintain complex test equipment, analyze and record results, prepare reports, communicate with customers, and support continuous improvement and simple project leadership.

Perform hands-on SAR and RF testing of wireless devices using robot-assisted systems and RF test equipment. Follow defined test plans, record and report results, examine samples, communicate with customers during setup, and develop practical knowledge of instrumentation and lab procedures. Work 12-hour shifts in a fast-paced, safety-focused lab environment.

Execute defined test plans, evaluate and record test results, operate and maintain complex test equipment, lead simple test projects, define test plans and reports, communicate with customers and teams, perform calibrations, and apply continuous improvement.

Lead the Data Foundations program to establish data-as-a-product practices. Own cross-functional execution, reduce technical debt, drive adoption of data governance, implement self-service data infrastructure, and maintain program health artifacts (RAID logs, dashboards, roadmaps).

Lead and build a new engineering team within Adyen’s Issuing organization. Own the technical roadmap for card-issuing products, provide technical authority, coach engineers, manage performance, and ensure high-quality execution. Partner with product, commercial, operations, clients, banks, vendors, and other engineering teams to deliver scalable API-based financial services. Shape product strategy, address technical debt, uphold engineering standards, and support expansion of issuing capabilities.

Provides hands-on technical leadership for mobile and terminal payment experiences. Defines architecture and long-term strategy across mobile apps, SDKs, payment terminals, and distributed backend systems. Leads complex reliability, performance, security, and compatibility initiatives; establishes APIs and integration patterns; aligns Product, Design, Legal, and external partners; mentors engineers; and advances observability, testing, and operational excellence.

Lead and grow an engineering team building AI-enabled business productivity tools. Partner with internal business units to identify opportunities, deliver web applications and APIs, own secure and reliable services, set technical direction, and improve employee efficiency through AI adoption and foundational platform enhancements.

Lead engineering teams building Garner’s core healthcare product, including data ingestion systems and AI-enhanced product experiences. Provide technical oversight, drive scalable features, mentor and hire engineers, improve quality and delivery speed, manage cross-functional risks and tradeoffs, and protect user privacy and security. The role requires hands-on engineering experience, engineering management experience, and familiarity with web applications, APIs, and AWS cloud infrastructure.

Produces automated and custom client-facing healthcare reports, translating ambiguous business questions into robust analyses and presentations. Builds scalable reporting automation with data engineering partners, improves report efficiency and accuracy, identifies reporting gaps, develops domain expertise, and investigates complex business questions for strategic decision-making. Advocates for strong data visualization, documentation, metric consistency, and stakeholder communication practices.

The Software Engineer IV will lead the development of web applications for customer orders, focusing on frontend and full-stack aspects using React and Next.js. Responsibilities include architecture decisions, API integration, test automation, CI/CD improvements, and mentoring engineers.

Manage approximately 15 manufacturing accounts representing roughly $4 million annually. Drive positive sales growth through account penetration strategies, business reviews, customer planning, sales forecasting, pipeline development, and solution selling. Use Salesforce CRM daily to manage opportunities and customer relationships. Oversee managed inventory support, respond to changing customer needs, address objections, and provide Grainger solutions. Travel to each assigned customer at least monthly.

The Senior Manager Brand Strategy leads the Federal Government sales strategy by developing sales offers, optimizing deployment, and aligning solutions with customer needs to drive revenue growth.