Top IT Support & Helpdesk Jobs in Columbus, OH

The Information Technology Specialist I provides Level 1 support, troubleshooting hardware and software issues for Mac and PC users, while managing enterprise ticketing systems and documentation.

The role involves designing, configuring, and enhancing ITSM solutions on the ServiceNow platform, focusing on ITIL-aligned digital workflows and client engagement.

The Site IT Support Associate provides technical support to employees, troubleshoots user issues, maintains systems, and documents problems while participating in IT projects.

The DC Technical Support Specialist ensures operational integrity of warehouse systems, resolves technical issues, and supports equipment management, leading to efficient distribution operations.

The IT Specialist supports technical operations, manages device lifecycles, communicates with users, handles IT inventory, and drives operational projects.

The role involves automating desktop environments, troubleshooting issues, collaborating with teams, and ensuring customer support satisfaction while managing Service Now tickets.

Support hardware and software in warehouse operations (receiving, picking, packing, shipping). Troubleshoot escalated technical issues, perform repairs, document and close tickets, provide end-user training, assist reporting and intranet support, and recommend process improvements.

The Desktop Support Specialist provides technical support for hardware and software, optimizes Google Workspace, manages IT processes, and improves operational efficiency.

The IT Ops Manager will manage all IT operations including systems administration, vendor management, security operations, and compliance in a hands-on capacity.

Lead and coordinate incident response and outages across production systems, manage communication with stakeholders, log incidents and KPIs, perform root cause analysis, drive preventative actions, and support ITSM/change control processes while participating in a 24/7 on-call rotation.