Top Operations & Support Jobs in Columbus, OH

Serves as a liaison between business and IT teams by eliciting and documenting requirements, troubleshooting technology issues, managing critical incidents, coordinating service restoration, supporting technology implementations, and developing operational playbooks and user documentation. The role also promotes technology adoption, identifies recurring issues and improvement opportunities, and drives corrective actions. Candidates must be based near Columbus, Ohio, work primarily in-office, and travel up to 20%.

Serves as a liaison between business and IT teams, eliciting and documenting requirements, troubleshooting technology incidents, coordinating service restoration, and driving corrective actions. Supports technology adoption through playbooks, user documentation, and implementation validation. Analyzes recurring issues and technology trends to recommend improvements that enhance reliability, advisor productivity, compliance, and user experience. Requires collaboration with support teams and business partners, strong communication, and up to 20% travel.

General application opportunity for prospective or currently interviewing candidates at Triangle Fastener Corporation, a wholesale construction-industry distributor. Specific duties are not provided. Full-time employees receive medical, dental, vision, insurance, paid leave, holidays, disability and life insurance, and 401(k) benefits. Applicants must have a high school diploma or GED and be at least 18 years old. Construction-industry understanding is preferred but not required. Employment requires a favorable background check and pre-employment drug screen.

Leads local area operations for a nonprofit serving individuals with intellectual and developmental disabilities. Responsibilities include developing annual plans, securing funding, managing fundraising events, overseeing programs, supervising staff, managing advisory boards, monitoring budgets, maintaining donor records, and building community and brand awareness. Requires fundraising expertise, team leadership, project management, Microsoft Office proficiency, local and conference travel, and occasional evening or weekend work.

Leads financial product service administration by monitoring workflows, meeting service standards, resolving complex cases and processing errors, conducting quality reviews, maintaining procedures, and training and mentoring team members. The role identifies process improvements, supports team development, collaborates with other technical leads, and contributes to projects while ensuring accurate, timely service for internal and external customers.

Reviews and validates contracts, estimates, billing schedules, project details, and documentation for accuracy and completeness. Maintains contract data, forecasting information, and reports across business systems. Coordinates with Sales, Operations, Design, and Finance to support project handoffs and resolve issues. Provides contract-related client support, identifies process improvements, and promotes accountability and compliance with administrative standards.

Support middle-office trade operations for hedge fund and institutional money management clients. Confirm, monitor, and settle trades across equities, fixed income, FX, and other asset classes. Resolve issues with clients, brokers, custodians, and prime brokers; manage cash and collateral movements; maintain procedures and wire instructions; monitor regulatory and market changes; mitigate settlement risks; and collaborate on process improvements and technology changes.

Provides frontline IT service desk support for Windows and macOS users through phone, chat, email, and walk-up channels. Owns incidents and service requests through resolution, maintains documentation, installs software and peripherals, supports device refreshes, and assists with basic Solaris support. Identifies recurring issues, contributes to technology rollouts and automation, partners on root-cause fixes, and ensures compliance with HIPAA, CIS, and NIST security controls.

Leads East Coast student housing operations across a regional portfolio, managing Area and Property Managers, budgets, forecasts, maintenance, compliance, reporting, training, and cross-functional partnerships. Oversees property performance, resident service escalations, capital expenditures, lease-up progress, and development start-ups. Serves as the liaison between property management, asset management, sales, finance, accounting, HR, investors, and ownership while driving operational and financial goals.

Supports transfer agency operations by coordinating technology integrations, validating account and transaction data, performing reconciliations, reviewing trades, maintaining procedures, and managing recurring alternative investment processing. Serves as a contact for clients, FinTech partners, and brokerage firms, resolves account issues, researches data gaps, and collaborates cross-functionally on onboarding, reporting, automation, and process improvements.