Top Operations & Support Jobs in Columbus, OH

Lead and scale Inspiren's end-to-end product support and contact center operations for hardware and software products. Set strategy, build contact center infrastructure, implement monitoring/alerting and AI/automation, drive proactive issue detection, translate support insights into product improvements, and develop a high-performing team to support expansion into new markets and care settings.

Run and maintain Zapier's incident program operations: manage incident tooling and on-call systems, build AI-powered automations and dashboards, maintain runbooks and enablement, operate reporting and observability, coordinate cross-functional stakeholders, and drive continuous improvement to keep incident response reliable and scalable.

The Lead Process Engineer optimizes operating processes for the AXIS platform in the BFSI sector, engaging with various teams to ensure scalable and compliant workflows. Responsibilities include end-to-end documentation, automation-first process engineering, and enhancing client implementations while integrating risk and compliance controls.

Provide remote executive support including calendar and travel management, call/email screening, briefing prep, vendor and project deadline tracking, document preparation, CRM data entry, and ad hoc administrative tasks.

Provide frontline SaaS customer support through tickets, phone, and live chat; answer product questions, troubleshoot and document technical issues, meet SLAs, lead user training, complete site configuration projects, and support implementation and retention teams. The role also develops documentation, maintains customer satisfaction, and improves support workflows.

This is a general talent community application for future opportunities at T&M Associates, an engineering and technical services firm. Applicants may be considered for roles supporting buildings and facilities, land development, environmental services, transportation, or water projects. The company offers hybrid work, benefits, and professional development. New hires must provide documentation confirming eligibility to work in the United States.

Provides administrative and office-management support, including call screening, calendar maintenance, correspondence, reporting, expense processing, invoice preparation, filing, office equipment and supply management, meeting and event coordination, employee-area upkeep, community initiatives, and food-safety reporting. Requires strong communication, organization, PC proficiency, and at least one year of related experience or training.

Provide administrative and operational support for a transformation program and onsite project facility: calendar and meeting logistics, contractor onboarding/offboarding, workspace readiness, facility operations, vendor and meal coordination, expense tracking and coding, partner with facilities/security/IT, maintain records, and identify process improvements.

Front Desk Clerks monitor building access, verify guest identification, support resident and visitor interactions, answer phones, distribute mail, process rental payments, document incidents, inspect common areas, submit maintenance requests, and report emergencies. The role requires dependable attendance, shift coverage across multiple buildings, effective communication, professional boundaries, crisis-awareness, and customer service skills in a supportive housing environment.

Investigate, evaluate, negotiate, and settle homeowners property and personal property claims from first notice through resolution. Analyze policy language and state regulations, coordinate mitigation, write and review repair estimates (using Xactimate), manage reserves and payments, oversee independent adjusters and vendors, perform virtual inspections, prepare claim correspondence, identify subrogation/SIU referrals, and maintain accurate, compliant claim documentation.