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Top Customer Success Jobs in Columbus, OH

949+ Job Results
21 Days Ago
Columbus, OH
Remote
1,525 Employees
75K-100K Annually
1-3 Years of Experience
1,525 Employees
75K-100K Annually
1-3 Years of Experience
Big Data • Information Technology • Software • Analytics • Energy
The GTM Enablement Specialist will drive the adoption of a conversational intelligence tool across departments like Sales, Marketing, Product, and Customer Success. Responsibilities include configuring the tool, conducting training, creating enablement materials, setting up reporting mechanisms, and collaborating with teams to enhance productivity and tool utilization.
Top Benefits:
401-K
401-K Matching
Child Care Benefits
+32 More
21 Days Ago
Columbus, OH
Remote
130 Employees
3-5 Years of Experience
130 Employees
3-5 Years of Experience
Artificial Intelligence • Cloud • Computer Vision • Healthtech • Software
Join Overjet as a Mid-Market Customer Success Manager. Responsibilities include managing Mid-Market accounts, driving client success, achieving KPIs, and expanding business. Qualifications require 3+ years in B2B SaaS customer success, communication skills, and willingness to learn about AI and dentistry. Must work in-office 2 days a week in hub cities. Competitive compensation, benefits, and a remote work stipend offered.
Top Benefits:
401-K
401-K Matching
Adoption Assistance
+86 More
21 Days Ago
Columbus, OH
Remote
400 Employees
1-3 Years of Experience
400 Employees
1-3 Years of Experience
Healthtech • HR Tech • Insurance • Mobile • Software
HealthJoy is seeking to build a talent community to connect with prospective team members across various departments including Customer Operations, Engineering, Data, and more. The company emphasizes mission-driven work and offers a positive work environment with opportunities for career growth in a rapidly expanding organization.
Top Benefits:
401-K
401-K Matching
Company Equity
+40 More

Featured Jobs

21 Days Ago
Columbus, OH
Remote
242 Employees
5-7 Years of Experience
242 Employees
5-7 Years of Experience
Artificial Intelligence • Machine Learning • Natural Language Processing • Conversational AI
The Strategic Customer Success Manager at Smartcat will manage a portfolio of 15-20 major accounts, driving usage and growth through effective onboarding, customer engagement, and identification of expansion opportunities. Responsibilities include meeting quarterly objectives, accelerating customer engagement, and collaborating with internal teams to deliver exceptional support and solutions for multilingual content creation.
Top Benefits:
401-K
Company Equity
Company Outings
+38 More
22 Days Ago
Columbus, OH
Remote
59 Employees
1-3 Years of Experience
59 Employees
1-3 Years of Experience
Information Technology • Consulting
The Customer Success Executive will drive post-sale revenue growth by managing executive relationships and addressing customer challenges. Responsibilities include overseeing implementation success, conducting strategic sessions, identifying upsell opportunities, and ensuring high service delivery ratings. This role requires deep knowledge of healthcare IT and a strong background in customer success management.
22 Days Ago
Columbus, OH
Remote
65 Employees
1-3 Years of Experience
65 Employees
1-3 Years of Experience
Healthtech • Pet
The Chat Support Associate will engage with veterinary professionals to assist them in purchasing decisions using the Vetcove platform. Responsibilities include responding to inquiries via chat, email, and phone, troubleshooting issues, managing accounts, and collaborating with cross-functional teams to enhance platform features.
Top Benefits:
401-K Matching
Company Equity
Dental Insurance
+16 More
24 Days Ago
Columbus, OH
Remote
Hybrid
226 Employees
3-5 Years of Experience
226 Employees
3-5 Years of Experience
AdTech • Gaming • Mobile • Software
As a Real-Time Bidder Specialist, you will support the Data Science team by analyzing and enhancing online real-time bidder models. You will deploy and maintain machine learning models that drive user retention and monetization, working closely with multiple teams to generate actionable insights.
Top Benefits:
401-K
401-K Matching
Commuter Benefits
+39 More
2 Days Ago
Columbus, OH
Remote
431 Employees
5-7 Years of Experience
431 Employees
5-7 Years of Experience
Other
As a Lead Generation Specialist, you will develop relationships with clients, acquire sales leads through various channels, maintain a sales prospecting database, follow up with leads, research market trends, and monitor lead conversion rates. You will work collaboratively with the sales and marketing team and assist in nurturing leads through effective campaigns.
2 Days Ago
Columbus, OH
Remote
39,547 Employees
1-3 Years of Experience
39,547 Employees
1-3 Years of Experience
Artificial Intelligence • Analytics
As a Customer Care Representative at Sutherland, you'll provide outstanding service to customers through inbound calls and chat, resolving queries and enhancing customer experiences. You'll work with advanced technologies in a supportive environment that promotes team collaboration and personal development.
2 Days Ago
Columbus, OH
23,630 Employees
74K-123K Annually
3-5 Years of Experience
23,630 Employees
74K-123K Annually
3-5 Years of Experience
Healthtech
The Compliance & Ethics Specialist will design and implement business ethics policies, monitor compliance standards, and promote awareness within the organization. Responsibilities include providing guidance on ethical decision-making, conducting training, investigating alleged violations, and analyzing data to identify compliance risks and solutions.
Top Benefits:
401-K
Adoption Assistance
Company Equity
+19 More
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