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Top Customer Success Jobs in Columbus, OH
Fintech • Payments • Software • Financial Services
The role involves onboarding new customers, educating them about Wisetack's benefits, and managing merchant relationships to drive successful activation and growth.
Top Skills:
ChatgptClaudeConfluenceGoogle SuiteGranolaSalesforceSalesloftSlackTableau
Fintech • Software • Financial Services • Automation
Lead the Customer Success team by driving onboarding, engagement, and retention strategies, while managing high-value accounts and collaborating with product and sales.
Top Skills:
GainsightHubspot
7 Days AgoSaved
Edtech • Professional Services • Social Impact
Lead client engagement initiatives, guide participants in transformational programs, and develop long-term relationships to ensure client success.
Top Skills:
Analytics PlatformsCrm Systems
Software
Lead a team of CSMs for Vanta's largest customers, focusing on retention, strategic ownership, data-driven outcomes, and GRC expertise. Collaborate cross-functionally and model leadership in ambiguity.
Top Skills:
Grc
Enterprise Web • Mobile • Other • Professional Services • Software • App development
The Customer Success Manager will manage customer relationships, drive renewals and expansions, engage with stakeholders, and ensure customer goals align with product value, while maintaining high retention rates.
Top Skills:
SaaS
Information Technology • Professional Services • Industrial • Manufacturing
The Customer Success Manager will manage client relationships from onboarding to ongoing support, ensuring satisfaction and timely delivery of projects.
Top Skills:
Crm ToolsVideo Conferencing
AdTech • Digital Media • Information Technology • Marketing Tech • News + Entertainment • Social Media • Software
The Client Success Coordinator manages client accounts, ensures smooth onboarding, analyzes performance, and collaborates with teams to enhance client success.
Top Skills:
ExcelGoogle SheetsSalesforce
Healthtech • Information Technology
Manage post-sales client relationships, focusing on adoption and satisfaction while leading a small team. Analyze data for strategic insights and foster cross-functional collaboration.
Top Skills:
ConfluenceExcelHubspotJIRAPowerPointSalesforceSQL
Reposted 7 Days AgoSaved
Information Technology • Security • Cybersecurity
As a Customer Success Open Authorization API Engineer, you'll design and implement API integrations, engage with customers, and deliver enablement sessions to enhance their capability in using the Veza platform.
Top Skills:
AWSAzureGCPLinuxPythonRest ApisSQLWindows Server
Software
Manage a portfolio of strategic accounts, executing success plans to enhance customer outcomes and ensure alignment with solutions. Collaborate with cross-functional teams to support revenue growth and retention, while mentoring Customer Success Managers.
Top Skills:
Ai-Powered ApplicationsBardChatgptGainsightMs Copilot
Cloud • Fintech • Other • Software
The Vice President of Customer Success at CaptivateIQ will lead the customer success organization, focusing on renewals, expansions, and driving sustainable customer value across varied segments. This builder and coach will transform the CS team and implement systems to scale operations effectively, enhancing customer engagement and satisfaction through a consultative approach.
Artificial Intelligence • Big Data • Information Technology • Professional Services • Software
Manage customer adoption lifecycle, lead technical value-selling, drive delivery management, and consult on API architecture to ensure customer success.
Top Skills:
APIsDockerGitGraphQLKubernetes
New
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Healthtech
The Senior Director of Customer Success at Limber Health will manage large client accounts, drive growth through upselling, and lead a team focused on client satisfaction and success.
Top Skills:
Digital Health SolutionsEmr Integrations
Software
Lead strategic customer relationships for enterprise healthcare accounts: onboard, drive adoption, ensure retention and expansion, manage renewals and negotiations, deliver technical guidance on integrations and reporting, and funnel customer feedback into product and cross-functional teams.
Top Skills:
APIsCRMReportingSalesforceSalesforce DashboardsSalesforce FlowSalesforce Process BuilderSalesforce ReportsSalesforce Workflows
Greentech • Energy
The Senior Client Success Manager will manage post-sales relationships with enterprise clients, ensuring customer satisfaction, retention, and identifying expansion opportunities. Responsibilities include driving client success, optimizing business processes, and managing service delivery across teams.
Top Skills:
GainsightSalesforceTableau
eCommerce • Fintech • Gaming • Payments
This entry-level Customer Success Associate role involves onboarding, customer lifecycle management, advocacy, account management, and business development in a fintech startup environment.
Top Skills:
Approvely DashboardCrm Software
Marketing Tech • Mobile • Software
The Senior Client Success Manager ensures client success post-sale, manages client relationships, develops success plans, and drives renewals and expansion within client accounts.
Top Skills:
HarvestJIRATrello
Real Estate
The Customer Success Manager will manage customer relationships, optimize workflows with CRM tools, and support marketing efforts through creative design and exceptional service.
Top Skills:
CanvaGo High Level CrmThinkific
Software
As a Client Success Manager, you'll manage client relationships post-implementation, promote product adoption, identify upsell opportunities, and ensure client needs are met efficiently.
Top Skills:
Crm SoftwareSaaSWeb-Based Tools
Generative AI
The Customer Success Manager will onboard and expand customer relationships, ensuring value realization from the AI platform, leading business reviews, and advocating for product improvements based on customer feedback.
Top Skills:
AICustomer Success ToolsData Analysis
Security • Cybersecurity
Manage strategic customer relationships, drive platform adoption, resolve escalations, collaborate cross-functionally, and provide customer insights to align with internal goals.
Top Skills:
Internet And Networking TechnologiesJIRASaaSSalesforceSecurity Products
Artificial Intelligence • Information Technology • Software • Automation
The Customer Success Associate will ensure customer satisfaction and retention, provide training, and collaborate with teams to enhance customer experiences.
Top Skills:
FreshdeskGainsightHubspot
Mobile
The role involves resolving customer support tickets, improving AI support tools, and transitioning to a Customer Success Manager position over 12 months.
Top Skills:
Ai ToolingBuilder CmsIntercomJIRASalesforceSlackZendesk
Artificial Intelligence • Cybersecurity
The Partner Customer Success Manager oversees the post-sales experience for MSSP/MSP partners, driving adoption and enabling value realization with NodeZero, while fostering strategic relationships and contributing to partner resources.
Top Skills:
ConfluenceGainsightJIRASalesforce
AdTech • Agency • Marketing Tech • Software
The Senior Customer Success Manager drives loyalty for home service clients, ensuring successful delivery of digital marketing solutions and maintaining strong client relationships.
Top Skills:
Crm ToolsDigital Marketing SolutionsDisplayEmail MarketingFacebookGa4InstagramProject Management SoftwareSemSeoWeb Design
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