Top Customer Success Jobs in Columbus, OH

The Sr Executive Response Specialist manages escalated medical and dental issues, communicating with members and providers, conducting root cause analyses, and collaborating to improve processes and customer experience.

Manage strategic healthcare accounts, build client relationships, drive account growth, and ensure satisfaction with EHR solutions. Advocate for clients internally and analyze industry trends.

As a Senior Platform Manager, you will develop test plans, improve testing processes, and lead a team of UAT testers while collaborating cross-functionally.

The Account Manager will manage and optimize client relationships, focusing on data-driven insights and strategic growth through upsells and renewals.

The Customer Success Manager will drive customer adoption, retention, and expansion for B2B SaaS clients, leveraging data and AI insights to build long-term relationships and ensure customer success.

Guide new clients through onboarding and implementation of eRezLife software, providing support and training to maximize service value.

The Retention Specialist will manage a diverse portfolio of low-spend customer accounts, ensuring high retention and satisfaction through organized outreach, collaboration with teams, and proactive engagement.

Develop high-quality learning content for the Pigment Academy, mentoring junior designers, integrating learning technologies, and managing the instructional design lifecycle.

Lead and manage the Customer Success team, ensuring high customer retention and satisfaction while driving team performance and collaboration across departments.

The Field Applications Engineer supports sales, provides technical support, prepares proposals and quotation, and maintains product knowledge. They build relationships with vendors and assist in training and marketing efforts.