Top Customer Success Jobs in Columbus, OH

The Deal Desk Associate will manage late-stage deals, coordinate with cross-functional teams, and streamline procurement operations to support the sales process at Fathom.

Manage partner relationships, oversee agency activation and growth, collaborate with sales and customer success teams, and contribute to program development for agency partners.

Provide IT technical support, install and maintain hardware/software, and assist with documentation and ticket management under supervision.

Lead and mentor a team of freelance Digital Media Strategists, ensuring client success and operational excellence in content creation. Build a supportive culture and manage project workflows efficiently.

The role involves supporting CX data operations, analyzing performance metrics, managing CX analytics inquiries, and presenting insights through reports and dashboards.

Customer Service Representatives will provide support for FEMA's training programs by assisting students and stakeholders with inquiries, resolving issues, and maintaining records.

The Senior Client Success Manager will manage enterprise client relationships, drive product adoption, lead initiatives, and mentor junior CSMs.

Support external notaries and participants for remote online notarizations, troubleshoot issues, and prepare documents while maintaining communication across multiple platforms.

The Talent Manager will onboard and support influencers, manage brand deals, and leverage experience in talent management for successful collaborations.

Manage and support ATM hardware and software performance, provide customer service, triage issues, assess compliance, and enhance team efficiency.