Top Customer Success Jobs in Columbus, OH

Reposted YesterdaySaved
Remote
Columbus, OH
200K-225K Annually
Senior level
200K-225K Annually
Senior level
Artificial Intelligence • Information Technology
The Client Success Executive drives client success, manages account relations, expands service opportunities, and collaborates with internal teams post-implementation to ensure ROI and client satisfaction.
Top Skills: CRMErpMicrosoft Dynamics 365Microsoft Dynamics 365 Finance And Operations
Reposted YesterdaySaved
Remote
Columbus, OH
97K-121K Annually
Mid level
97K-121K Annually
Mid level
Information Technology • Software
As a Customer Success Manager at Sourcegraph, you will manage 20-30 enterprise accounts, ensuring customer success through training, value mapping, and proactive support to drive adoption and renewals.
Top Skills: AIDeveloper ToolingProduct Adoption ToolsSaaSTelemetry
Reposted YesterdaySaved
Remote
Columbus, OH
85K Annually
Mid level
85K Annually
Mid level
Agency • Digital Media • eCommerce • Marketing Tech
The Client Success Manager will build client relationships, strategize for goal achievement, monitor campaign performance, and provide insights.
Top Skills: Crm SystemsDigital Marketing Tools
Reposted 2 Days AgoSaved
Remote
Columbus, OH
110K-140K Annually
Senior level
110K-140K Annually
Senior level
Artificial Intelligence • HR Tech • Machine Learning • Social Impact • Software • Consulting
The Senior Customer Success Manager drives revenue growth by ensuring customer satisfaction, building strong relationships, managing renewals, and promoting product solutions aligned with client goals.
Top Skills: Artificial IntelligenceHr TechnologyMachine LearningSaaS
2 Days AgoSaved
Remote
Columbus, OH
200K-200K Annually
Senior level
200K-200K Annually
Senior level
Cloud • Security • Software
The Staff Customer Success Manager will manage key financial services accounts, ensuring customer success through relationship-building, strategic planning, and driving measurable business outcomes. This role focuses on customer onboarding, success planning, and fostering executive engagement to mitigate risks and identify account expansion opportunities.
Top Skills: Application SecurityDevsecopsFinancial Services ComplianceSoftware Supply Chain Security
Reposted 2 Days AgoSaved
Remote
Columbus, OH
185K-260K Annually
Senior level
185K-260K Annually
Senior level
Information Technology • Software
The VP of Customer Success will lead the post-sale journey, driving adoption of the Order Engine, protecting revenue, and optimizing customer experience through effective change management and team scalability.
Top Skills: HubspotPlanhat
2 Days AgoSaved
Remote
Columbus, OH
220K-260K Annually
Senior level
220K-260K Annually
Senior level
Software
The Vice President of Customer Success leads the transformation and scaling of customer engagement strategies, focusing on retention, growth, and the operationalization of an AI-enabled Customer Success model.
Top Skills: AIAutomation ToolsCRMCustomer Success PlatformsSaaS
Reposted 2 Days AgoSaved
Remote
Columbus, OH
105K-105K Annually
Mid level
105K-105K Annually
Mid level
Information Technology • Software
As a Customer Success Manager, you will enhance customer value through effective communication and relationship management in supply chain technology.
Top Skills: Cloud InfrastructureDatadogLogicmonitorLogistics TechnologyMoogsoftSaaSServicenowTmsWms
2 Days AgoSaved
Remote
Columbus, OH
70K-100K Annually
Junior
70K-100K Annually
Junior
Software
As a Digital Customer Success Manager, you will manage a portfolio of accounts, leveraging AI for monitoring and customer engagement while driving retention, expansion, and adoption of LeanData's products.
Top Skills: Ai ToolsAutomation PlatformsSalesforce
2 Days AgoSaved
Remote
Columbus, OH
120K-140K Annually
Mid level
120K-140K Annually
Mid level
Cybersecurity
The Customer Success Engineer will support deployments, engage in technical conversations, resolve customer issues, improve documentation, and advocate for customer needs internally.
Top Skills: HTTPLinuxmacOSProgramming LanguagesSnmpSshTcp/Ip
2 Days AgoSaved
Remote
Columbus, OH
90K-100K Annually
Senior level
90K-100K Annually
Senior level
Healthtech
The Client Success Manager will manage post-sale client relationships, driving engagement and growth while translating client needs into actionable solutions.
Top Skills: AnalyticsExcelProject Management ToolsSaaSSmartsheet
Reposted 2 Days AgoSaved
In-Office or Remote
Columbus, OH
Senior level
Senior level
Aerospace • Security • Energy • Industrial
The Customer Success Manager will oversee onboarding, support, and relationship management for key enterprise mobility accounts, ensuring customer satisfaction and product adoption.
Top Skills: GainsightSalesforce
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2 Days AgoSaved
Remote
Columbus, OH
Senior level
Senior level
Artificial Intelligence • Cybersecurity
The Customer Success Manager will manage enterprise accounts, ensure customer engagement, track account health, and facilitate communication between technical teams and clients.
Top Skills: JIRASalesforce
2 Days AgoSaved
Remote
Columbus, OH
Mid level
Mid level
Fitness • Healthtech • Payments • Software
Support customers in their post-onboarding phase, improve retention rates and engagement through training, communication, and problem resolution while collaborating with stakeholders and driving success metrics.
Top Skills: SaaS
2 Days AgoSaved
Remote
Columbus, OH
85K-135K Annually
Mid level
85K-135K Annually
Mid level
Artificial Intelligence • Machine Learning • Productivity • Software
The Customer Success Manager will onboard dealership accounts, drive product adoption, manage relationships, and create operational processes while providing customer feedback to improve the product.
Top Skills: CRM
2 Days AgoSaved
Remote
Columbus, OH
Junior
Junior
Healthtech • Professional Services • Telehealth
The Customer Success Representative is the first point of contact for clients seeking therapy, providing support and managing client information in various systems.
Top Skills: CRMEhrGoogle Workspace
2 Days AgoSaved
Remote
Columbus, OH
Junior
Junior
Healthtech • Professional Services • Telehealth
As a Customer Success Representative, you'll support clients seeking therapy by answering calls and emails, guiding them through scheduling, and ensuring accurate records in our systems.
Top Skills: CRMEhr SystemsGoogle Workspace
2 Days AgoSaved
Remote
Columbus, OH
Mid level
Mid level
AdTech • Artificial Intelligence • Marketing Tech
The Customer Support QA Specialist ensures high-quality customer interactions by evaluating support communications, providing feedback, conducting coaching, and preparing QA reports to track quality metrics and drive improvements in customer support processes.
Top Skills: ExcelGoogle SheetsIntercomZendesk
2 Days AgoSaved
Remote
Columbus, OH
120K-135K Annually
Mid level
120K-135K Annually
Mid level
Software
The Enterprise Customer Success Manager will manage customer relationships, drive product utilization, advocate for product improvements, and demonstrate business impact during reviews for Fortune 500 clients.
Top Skills: Ai ToolsChrome RiverNetSuiteOracleSap Concur
2 Days AgoSaved
Remote
Columbus, OH
Junior
Junior
Software
The Senior Customer Success Engineer supports customers using Solo.io products, guiding them through setup, troubleshooting, and relationship management, while enhancing their understanding and adoption of cloud-native technologies.
Top Skills: GoJavaKubernetesNode.js
2 Days AgoSaved
Remote
Columbus, OH
Senior level
Senior level
Artificial Intelligence • Real Estate • Software • Database • PropTech
As Manager of Customer Success, you will lead a team ensuring revenue performance and retention while building scalable systems and playbooks in a high-growth SaaS environment.
Top Skills: Ai ToolsGainsightHubspotVitally
Reposted 2 Days AgoSaved
Remote
Columbus, OH
Senior level
Senior level
Healthtech • Biotech
Serve as a trusted advisor for strategic clinical accounts, build Customer Success Plans, monitor KPIs and customer health, drive adoption, expansions, renewals, and advocate customer needs across product and services.
Top Skills: GenomicsNext Generation Sequencing (Ngs)Velsera
Reposted 2 Days AgoSaved
Remote
Columbus, OH
Expert/Leader
Expert/Leader
Healthtech • Pet • Telehealth
The Vice President of Client Success oversees business relationships, driving client retention, engagement, and satisfaction while leading a high-performing team and collaborating across departments to implement strategies for client success.
Top Skills: CRMHubspotSalesforce
Reposted 2 Days AgoSaved
Remote
Columbus, OH
110K-130K Annually
Mid level
110K-130K Annually
Mid level
Healthtech • Pet • Telehealth
The Client Success Manager will oversee client implementation, data analysis, relationship building, renewal processes, and drive program growth while ensuring client satisfaction and engagement.
Reposted 2 Days AgoSaved
Remote
Columbus, OH
120K-193K Annually
Mid level
120K-193K Annually
Mid level
Artificial Intelligence • Information Technology • Software • Automation
The Customer Success Manager will strategically partner with enterprise customers, driving adoption, retention, and growth while utilizing data insights and managing cross-functional projects to deliver measurable outcomes.
Top Skills: CRMGainsightSalesforce
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