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Top Customer Success Jobs in Columbus, OH

949+ Job Results
7 Days Ago
Columbus, OH
Remote
2,800 Employees
33K-50K Annually
1-3 Years of Experience
2,800 Employees
33K-50K Annually
1-3 Years of Experience
Artificial Intelligence • Cloud • Computer Vision • Hardware • Internet of Things • Software
Samsara is seeking Customer Support Specialists to provide exceptional customer service and support for their service solutions. Responsibilities include managing multi-channel inquiries, troubleshooting account issues, and assisting with documentations and escalations for a diverse industrial customer base.
Top Benefits:
401-K
401-K Matching
Adoption Assistance
+57 More
8 Days Ago
Columbus, OH
Remote
397 Employees
90K-120K Annually
3-5 Years of Experience
397 Employees
90K-120K Annually
3-5 Years of Experience
Cloud • eCommerce • Enterprise Web • Information Technology • Software
As a Customer Success Engineer, you will support clients by managing their technical implementation and onboarding processes. You'll define their requirements, configure the Quantum Metric platform, and develop custom JavaScript functions for data analytics, ensuring clients achieve their digital strategy goals.
Top Benefits:
401-K
401-K Matching
Commuter Benefits
+64 More
8 Days Ago
Columbus, OH
Remote
67 Employees
60K-70K Annually
1-3 Years of Experience
67 Employees
60K-70K Annually
1-3 Years of Experience
Artificial Intelligence • Cloud • Enterprise Web • Natural Language Processing • Software • Business Intelligence • Generative AI
The Customer Experience Specialist will focus on enhancing customer support experiences while contributing to the development of performance excellence cultures. Responsibilities include assisting users, troubleshooting issues, and ensuring clients receive exceptional service. The role also includes innovating strategies to improve customer experience internally.
Top Benefits:
401-K
Child Care Benefits
Commuter Benefits
+49 More

Featured Jobs

8 Days Ago
Columbus, OH
Remote
417 Employees
50K-66K Annually
1-3 Years of Experience
417 Employees
50K-66K Annually
1-3 Years of Experience
Marketing Tech • Real Estate • Software • PropTech • SEO
As an Entry-level Onboarding Specialist at Luxury Presence, you will guide the build out and design of award-winning websites for luxury real estate agents. You will be the primary point of contact, translating client visions into actionable steps for internal teams, while ensuring white-glove treatment throughout the onboarding process.
Top Benefits:
401-K
Company Equity
Company Outings
+40 More
8 Days Ago
Columbus, OH
Remote
425 Employees
85K-115K Annually
5-7 Years of Experience
425 Employees
85K-115K Annually
5-7 Years of Experience
Enterprise Web • Fintech • Marketing Tech • Software
As a Senior Customer Success Manager, you will manage mid-market customer relationships, driving adoption and revenue while serving as a strategic advisor. Responsibilities include developing account plans, engaging with stakeholders, and mitigating churn risks by ensuring customers achieve their business goals.
Top Benefits:
401-K
401-K Matching
Adoption Assistance
+57 More
8 Days Ago
Columbus, OH
Remote
10,000 Employees
95K-155K Annually
5-7 Years of Experience
10,000 Employees
95K-155K Annually
5-7 Years of Experience
Cloud • Information Technology • Sales • Security • Cybersecurity
The Senior Compliance Specialist at CrowdStrike is responsible for supporting product and service assessments in the company's federally authorized environments. This role involves audit, compliance, vendor risk, and customer assurance functions in the context of security and privacy within enterprise-wide operational areas. The ideal candidate should have experience with various compliance frameworks and technical understanding of key technologies.
Top Benefits:
401-K
401-K Matching
Adoption Assistance
+47 More
9 Days Ago
Columbus, OH
Remote
200 Employees
5-7 Years of Experience
200 Employees
5-7 Years of Experience
Information Technology • Sales • Software • Cybersecurity
As a Customer Success Manager at Cymulate, you will guide customers through onboarding, provide insights on cybersecurity best practices, ensure satisfaction with services, monitor key performance indicators, identify expansion opportunities, and aid in product improvement by gathering feedback.
Top Benefits:
401-K
401-K Matching
Company Equity
+16 More
9 Days Ago
Columbus, OH
Remote
3,000 Employees
23-23 Annually
1-3 Years of Experience
3,000 Employees
23-23 Annually
1-3 Years of Experience
eCommerce • Food • Software
The Fraud & Identity Specialist will be responsible for preventing fraud, identifying fraudulent activities, handling internal escalations, and ensuring the security of the Instacart platform.
Top Benefits:
401-K
Adoption Assistance
Commuter Benefits
+35 More
9 Days Ago
Columbus, OH
Remote
95 Employees
3-5 Years of Experience
95 Employees
3-5 Years of Experience
Artificial Intelligence • Cloud • Information Technology • Machine Learning • Natural Language Processing • Software
The Customer Success Manager at Smartling will ensure customer adoption and retention through onboarding, communication, and education. Responsibilities include managing customer relationships, resolving issues, driving account growth, overseeing implementation of best practices, and demonstrating value through business reviews and workshops.
Top Benefits:
401-K Matching
Commuter Benefits
Company Equity
+26 More
9 Days Ago
Columbus, OH
Remote
600 Employees
75K-102K Annually
5-7 Years of Experience
600 Employees
75K-102K Annually
5-7 Years of Experience
Cloud • Greentech • Social Impact • Software • Consulting
As a Senior Customer Success Manager at VelocityEHS, you will be responsible for developing strategic success plans, driving customer adoption and satisfaction, collaborating internally and externally, and ensuring that customers achieve their Environmental, Health, and Safety (EHS) and Environmental, Social, and Governance (ESG) goals through the use of our software solutions.
Top Benefits:
401-K
401-K Matching
Commuter Benefits
+62 More
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