Top Customer Success Jobs in Columbus, OH
As a Scaled Customer Success Manager at Truv, you will be responsible for driving customer activation, growth, and retention. You will oversee the onboarding process for new customers, manage customer risk, leverage data for adoption, and provide support while aggregating feedback for product improvement.
As a Senior Customer Success Engineer at Veza, you will act as a trusted advisor, providing technical guidance on IAM solutions, designing end-to-end solutions, and training customers to utilize the Veza platform effectively. You will perform health checks, conduct business reviews, and manage technical escalations, ensuring customers gain maximum value from the product.
The Payments Enablement Specialist will support the growth of Payments products by enabling and setting up payment customers from onboarding to go-live. Key responsibilities include managing relationships, maintaining systems, analyzing data, and identifying deployment needs and process improvements.
As an Implementation Specialist, you will manage customer onboarding, ensuring they utilize Distru software effectively. You'll drive customer success by maintaining relationships, guiding solutions, and maximizing account value. Your role also involves updating customer information and providing regular feedback on product improvements.
The Customer Success Manager (CSM) will manage a portfolio of Enterprise customer accounts, ensuring an exceptional post-sales experience. Responsibilities include onboarding, setting success criteria, issue resolution, identifying expansion opportunities, and maintaining customer relationships. The role requires expertise in frontend development and cloud infrastructure, with a focus on driving customer engagement and satisfaction.
The Senior Customer Success Manager will lead the customer service team, focusing on product adoption and growth, improving renewals and retention. Responsibilities include establishing metrics for success, enhancing client relations, and identifying upsell opportunities to maximize customer profitability.
The Salesforce Optimization Specialist will optimize Salesforce deployment, ensure data accuracy, and collaborate with teams to improve user training and documentation. Responsibilities include reviewing configurations, performing data management, and aligning Salesforce with business processes.
RevenueCat is seeking a Senior Customer Success Manager to build and maintain relationships with customers, develop collaborative action plans, and help customers grow their businesses. The role involves managing customer relationships, providing insights and tactics, and contributing to team initiatives.
The Client Engagement Specialist manages customer relationships and ensures the successful renewal of contracts for Dow Jones' third-party risk management solutions. Responsibilities include collaborating with internal teams, developing retention strategies, providing client support, and maintaining detailed client records within Salesforce.
As an AI Automation Specialist at QGenda, you will automate workflows and improve customer service through AI solutions. You will collaborate with the Customer Experience team to enhance operational efficiency and create documentation for AI-driven solutions while reporting directly to the CCO.
Top Companies in Columbus, OH Hiring Customer Success Roles
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