Top Customer Success & Experience Jobs in Cleveland, OH

The Revenue Enablement Program Manager will drive strategies, develop programs, and enhance the performance of Account Managers and Customer Support teams to improve customer outcomes and retention.

As an Associate Technical Onboarding Manager, you will manage the onboarding process for new customers, gather technical requirements, and ensure quality customer experience through project management.

As a Senior AI Controls Solutions Engineer, you'll operationalize Phaidra's AI solutions for enterprise data center customers, collaborating with teams to model facilities and define product requirements, applying deep knowledge of control systems and AI technologies.

The Customer Success Manager leads efforts to enhance customer satisfaction and retention, utilizing data analytics and cross-functional collaboration to reduce churn and improve engagement across various customer segments.

As an Enterprise Support Manager Intern, you'll lead a team to enhance customer support, drive operational best practices, and foster a culture focused on customer satisfaction and team development.

The District Manager Parts and Service drives aftersales performance, partners with dealerships to improve customer satisfaction, and grows revenue through data-driven strategies and relationship building.

Manage a team of Technical Account Managers, enhancing customer success through strategic leadership, collaboration, and effective case resolution in the cybersecurity sector.

The Customer Solutions Engineer is responsible for onboarding and implementing solutions for customers, ensuring successful direct mail programs. They collaborate with Account Managers and require technical proficiency with APIs and third-party integrations.

The Account Manager will oversee client relationships, identify growth opportunities, forecast revenue, and collaborate with internal teams to enhance client satisfaction.

As Manager of Onboarding, you will lead and develop a team responsible for ensuring a smooth client onboarding process, manage performance metrics, handle client escalations, and drive process improvements while collaborating with cross-functional teams.