Top Customer Success Jobs in Cleveland, OH
As a Success Manager, you will be the driving force in helping our providers maximize their experience on Zocdoc.
Join a fast-growing Boston-based software startup specializing in energy efficiency solutions. Seeking a Senior Customer Success Manager to ensure clients maximize value from technology and services. Responsibilities include onboarding, building relationships, providing training and support, and advocating for customer needs within the company. Ideal candidates have 5-10+ years of customer-oriented experience, familiarity with residential construction and energy efficiency industries, and a Bachelor's degree. Must possess excellent communication, organizational, and technology skills, as well as key personal traits such as problem-solving abilities, analytical mindset, and high energy.
Passionate Client Support Specialist at NGP VAN, supporting Democratic campaigns and progressive organizations. Providing exceptional customer service, conducting web-based training, and assisting clients in using technology tools effectively. Requires expertise in compliance, fundraising, and email tools, with a focus on promoting civil rights and social responsibility.
Featured Jobs
Join our Care Navigation team to provide clinical support, psycho education, and crisis intervention for mental health concerns. Work with a diverse range of members to connect them to appropriate care and services for a high-touch experience.
The Inpatient Coding Specialist will provide coding subject matter expertise, conduct audits, and collaborate with cross-functional teams to ensure coding compliance and improve product performance.
The Customer Experience Specialist will work directly with pet parents to provide solutions to their pet insurance needs and act as a liaison for internal departments such as claims, billing and sales. Responsibilities include managing inbound customer inquiries, building strong knowledge of services offered, and focusing on customer retention by providing exceptional customer service.
The Deposits Compliance Specialist will provide oversight and guidance on SoFi's deposit products and processes to ensure compliance with regulatory requirements. Responsibilities include risk assessments, policy reviews, issue management, regulatory compliance projects, and providing advice to business teams. Requires a BA/BS degree and at least 5 years of experience in compliance, audit, or governance functions with deep knowledge of deposit/banking regulations.
The Deposits Compliance Specialist will provide second-line independent oversight and guidance regarding SoFi's consumer and commercial deposit products, services, and processes. Responsibilities include ensuring compliance with regulatory requirements, risk assessments, monitoring regulatory risks, validating compliance issues, leading compliance projects, providing specialist knowledge to business teams, preparing examination responses, review of complaints, and guiding the launch of new initiatives and products in the Money business.
The Deposits Compliance Specialist will provide oversight and guidance regarding SoFi's consumer and commercial deposit products, ensuring compliance with regulatory requirements, risk assessments, and continuous improvement. Responsibilities include policy reviews, risk monitoring, issue management, project participation, regulatory response preparation, customer complaints review, and guidance on new initiatives.
The Chronic Care Representative (CCR) is a field-based sales position responsible for developing territory business plans, maintaining product knowledge, engaging in product sales discussions with healthcare professionals, and providing insights to improve patient health outcomes. The role requires excellent interpersonal and communication skills, organizational abilities, and the ability to work independently and within a team environment.
Client Success Managers are responsible for delivering exceptional experiences to clients, addressing escalated issues, and fulfilling special requests. They manage client relationships, identify upsell and cross-sell opportunities, and provide high-level customer support.
As a Governance Specialist, you will support internal groups and employees in compliance with recruitment policies and external laws. Responsibilities include policy modification, compliance training, data collection for audits, immigration support, and process improvement. Required skills include a Bachelor's degree in business administration, knowledge of immigration requirements, experience in compliance and governance, proficiency in MS Office, and the ability to work collaboratively in a fast-paced environment.
Top Companies in Cleveland, OH Hiring Customer Success Roles
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