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Top Customer Success & Experience Jobs in Cleveland, OH
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Fintech • Information Technology • Payments • Productivity • Software • Travel • Automation
Lead a team of Client Success Managers, ensuring client retention and strategic partnerships while managing a small portfolio. Drive performance through coaching and data-driven decisions using Salesforce.
Top Skills:
Salesforce
eCommerce • Enterprise Web • Information Technology • Software • Database • Analytics • Business Intelligence
The Senior Account Manager fosters strategic partnerships with enterprise clients, drives account growth, manages renewals, conducts executive reviews, and promotes advocacy, all while ensuring client success and maximizing platform usage.
Artificial Intelligence • Healthtech • Information Technology • Software • Conversational AI • Generative AI • Automation
The Strategic Customer Success Manager will manage relationships with key healthcare clients, drive retention and expansion, offer strategic insights, and collaborate cross-functionally to enhance customer satisfaction and company growth.
Top Skills:
Ai TechnologyAthenaCernerChange HealthcareCRMEpicHealthcare Technology PlatformsWaystar
Artificial Intelligence • Information Technology • Machine Learning • Natural Language Processing • Productivity • Software • Generative AI
Lead the creation of educational content and training programs, managing a team to drive product adoption across Superhuman's suite of products, including AI solutions.
Top Skills:
Ai ToolsLmsSaaS
Artificial Intelligence • Cloud • Software • Infrastructure as a Service (IaaS)
The Enablement Manager will enhance employee onboarding and customer-facing team enablement, building scalable resources, playbooks, and training programs in a cross-functional role.
Top Skills:
Ai ToolsChorusGongHighspotPaasSaaSSeismic
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Artificial Intelligence • Healthtech • Insurance • Mobile • Financial Services
Own and resolve complex medical billing and insurance cases end-to-end after AI handoff. Contact providers, insurers, and collections; investigate claims and benefits; advocate for users; maintain clear documentation; communicate progress; and improve playbooks while partnering with Product and Engineering.
AdTech • Artificial Intelligence • Marketing Tech • Software • Analytics
The Customer Success Manager role focuses on managing client relationships to drive revenue growth through upsells and cross-sells while ensuring successful campaign execution and client satisfaction.
Top Skills:
Campaign Management ToolsDigital Advertising PlatformsExcel
Cloud • Fintech • Software • Business Intelligence • Consulting • Financial Services
The HelpDesk Intern at Wipfli provides customer support for hardware and software issues, manages tickets, and assists with technical analysis and process improvements.
Top Skills:
MS OfficeWindows Os
Big Data • Information Technology • Software • Analytics • Energy
The Owner Relations Agent handles owner inquiries regarding revenue and land issues, responds to client needs, and manages relationships through effective communication and follow-up.
Top Skills:
MS OfficeVarious Oil And Gas Software Programs
Cloud • Information Technology • Security • Software
The Revenue Enablement Manager develops and enables Go-to-Market teams, enhances training and onboarding, and collaborates cross-functionally to improve customer engagement and revenue growth.
Top Skills:
Lms Platform
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Top Companies in Cleveland, OH Hiring Customer Success & Experience Roles
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