Top Tech Jobs & Startup Jobs in Cleveland, OH

Own audience marketing strategy for an assigned industry vertical across prospect and customer accounts. Build and optimize ABM campaigns, manage the vertical marketing budget, drive pipeline and expansion, develop industry-specific positioning, and align Marketing, Sales, Sales Development, Customer Success, and Product Marketing. Measure campaign impact against pipeline and revenue outcomes, present investment cases to leadership, and use AI tools to accelerate research, campaign development, and content production.

Supports Sales Directors on complex enterprise and strategic opportunities by shaping deal strategy, executive positioning, value narratives, RFPs, proofs of value, pricing, business cases, and negotiation plans. Coordinates cross-functional and partner teams, applies structured sales frameworks, aligns pre-sale and post-sale activities, and converts deal lessons into reusable playbooks and collateral. The role manages multiple concurrent pursuits and advises on AI-driven customer and competitive strategies.

Leads the AI product strategy and roadmap, extending governed Alteryx workflows and business logic into enterprise AI agents and LLM ecosystems. Owns the Faster, Better, Cheaper ROI narrative, benchmarks product performance, quantifies customer value, champions trustworthy AI through the VURA framework, and represents the product vision with customers, analysts, and external audiences.

Supports Client Directors by managing customer transactions from quote to cash, maintaining Salesforce pipelines and forecasts, preparing pricing and proposals, coordinating orders and internal resources, resolving client issues, managing vendor relationships, and reviewing receivables. The role focuses on customer satisfaction, account support, margin protection, accurate documentation, and effective coordination across sales and operational teams.

Provides engineering-level product support throughout the maintenance lifecycle. Troubleshoots technical issues, analyzes logs and configurations, manages cases, coordinates problem resolution with R&D, and communicates solutions to customers. Develops service knowledge materials, monitors product and service benchmarks, supports serviceability testing, contributes to service readiness, and provides domain expertise for automation and continuous product improvement.

Builds and maintains automation, integrations, agentic workflows, and tooling for Jamf’s digital customer success programs. Translates defined strategies into tested technology, implements personalized engagement triggers, monitors production systems, evaluates AI tools, and establishes governance for automated customer communications. The role partners with strategy, analytics, data, and customer success teams while documenting reusable solutions and improving reliability, adoption, and customer reach.

Coordinate supplier, freight, warehouse, and 3PL logistics while maintaining accurate item, product, vendor, SKU, BOM, inventory, and cost data across ERP and warehouse systems. Reconcile shipments, receipts, invoices, inventory, and 3PL charges; support fulfillment, replenishment, ERP migration, data cleanup, audits, reporting, and process improvement. The role collaborates cross-functionally to improve operational accuracy, service levels, and scalability.

Leads global program messaging and content strategy for IJM’s violence-protection work. Develops audience positioning, message architecture, key messages, reusable content systems, and marketing communications for mass audiences, donors, partners, media, and leaders. Translates complex evidence and program models into accessible, accurate, culturally sensitive, survivor-centered communications. Coordinates cross-functional adoption of messaging and provides strategic and editorial counsel on brand alignment and ethical storytelling.

Supports the Chief of Staff to the CEO by coordinating strategic initiatives, maintaining project plans, tracking risks and milestones, preparing executive communications, and managing follow-through. Leads implementation planning, change adoption, enterprise communications, process improvement, knowledge management, and portfolio governance activities. The role also coordinates meetings, travel, expenses, and cross-functional stakeholder engagement while handling confidential information.

Leads enterprise portfolio enablement by establishing practical project and portfolio management standards, integrating strategic workplans, improving prioritization and sequencing, and advising portfolio managers. The role develops AI-enabled planning tools, assesses organizational capacity and change load, manages dependencies and risks, and facilitates alignment across pathways, regions, and countries. It also governs the Enterprise Calendar and builds organizational capability in portfolio management.

Own demand generation and enterprise pipeline growth through paid acquisition, performance marketing, SEO, AI-driven discovery, campaign automation, web conversion optimization, lifecycle nurture, attribution, and performance creative. Manage agencies, digital budgets, funnel optimization, and cross-functional campaign execution while using AI tools to scale marketing operations.

Develops and closes B2B cybersecurity business opportunities in the New York region. Responsibilities include prospecting, account research, relationship building, pipeline generation, CRM management, proposals, presentations, negotiation support, and participation in industry events. The role collaborates with Sales and Marketing while independently managing contractor services and regional growth initiatives.

Manage a portfolio of SaaS customer accounts, serving as a trusted advisor and driving adoption, customer outcomes, retention, and satisfaction. Define success metrics, interpret analytics, investigate reporting discrepancies, and coordinate technical or implementation work. Lead success planning, business reviews, risk management, customer feedback, and product collaboration while partnering with account managers on commercial growth and executive alignment.