Top Tech Jobs & Startup Jobs in Cleveland, OH

The representative handles high volumes of inbound calls, resolves inquiries regarding Life and Annuity business, and ensures quality support for customers.

Lead go-to-market strategy and execution for Life360 Ads, translating ad product capabilities into verticalized, outcomes-oriented solutions. Influence product roadmap, build sales enablement (training, narratives, collateral), coordinate cross-functional launches, and drive adoption to generate measurable advertiser outcomes and larger deals.

Own and engineer Life360's enterprise identity platform: architect SSO, lifecycle workflows, MFA, group provisioning in IaC, automate access governance, device trust, and consolidate legacy identity. Build IAM KPIs, codify provisioning in Terraform, integrate with HR and access-request tooling, and use AI coding agents to draft and validate infrastructure and policy changes.

Build and own data quality and observability for the data platform: profile data, define quality rules, set metrics/SLAs, monitor and alert, investigate and resolve data issues at source, and partner with data engineering and business stakeholders on standards and reporting.

Build, train, fine-tune, evaluate, and deploy machine learning and LLM models for production. Create monitoring, evaluation, and feedback tooling, evaluate new techniques, and collaborate cross-functionally to ship ML-powered features.

Design, build, and operate scalable backend services and data pipelines on AWS. Improve system performance, reliability, and observability; automate manual processes; write well-tested maintainable code; collaborate within cross-functional squads.

Lead customer-facing security reviews, perform risk and gap assessments, manage external audits (SOC 2, ISO, PCI, HIPAA, FedRAMP, etc.), run internal audits and security training, improve vendor risk management and compliance metrics, build/automate controls and respond to RFIs to support sales.

Drive new business for Elite's financial and practice management SaaS by prospecting law firms, managing enterprise sales cycles, demonstrating ROI, and closing deals. Build relationships with attorneys and finance leaders, work with internal teams on account strategies, maintain Salesforce pipeline, and meet quarterly and annual sales quotas.

Lead development and deployment of predictive and ML models for credit risk, collections, and operations. Mentor data scientists, promote MLOps and modern tools, present insights to stakeholders, and drive experimentation with techniques such as causal inference and GenAI.

Design, develop, implement, and monitor statistical and machine learning models to support credit risk, collections, servicing, marketing, and forecasting. Build data pipelines, translate business needs into analytical solutions, support model governance, testing, deployment, and ongoing performance monitoring, and communicate results to stakeholders.

Lead and scale a Consulting Account Management organization to drive retention, expansion, and product adoption. Build repeatable processes, forecast revenue, coach managers and ICs, recruit talent, partner with Sales/Product/Marketing, and communicate customer signals to leadership.

Manage and develop a team of ~10 Customer Success Managers to drive product demos, adoption campaigns, and measurable client outcomes. Set strategy, prioritize account coverage with sales, build scalable playbooks and demo flows using product usage data and GenAI insights, and collaborate with Enablement, Marketing, and Product to align messaging and roll out initiatives.

Own and optimize end-to-end People Operations: document and automate onboarding/offboarding, manage HRIS (Rippling) as system administrator, build playbooks and self-service, ensure compliance (I-9/E-Verify, state registrations), measure operational metrics, and partner cross-functionally to reduce HRBP admin time and scale people processes.

Manage and scale full-funnel paid social across Meta, LinkedIn, and emerging channels to drive awareness, engagement, qualified pipeline, and revenue across Law Enforcement, Commercial, and Community Safety verticals. Own campaign execution, creative briefs, testing framework, tracking, reporting, and cross-functional collaboration to optimize performance and ROI.

Serve as senior transactional counsel for media and entertainment, advising executive leadership, negotiating high-value agreements, developing contract templates and playbooks, ensuring FCC and consumer compliance, managing outside counsel, mentoring junior legal staff, and supporting IP, regulatory, and cross-functional initiatives. Remote, with ~5% travel.

Lead design and delivery of consumer-facing web applications for school stores and book clubs. Build front-end experiences with React, contribute backend Python work, design APIs and data models, implement testing and monitoring, mentor engineers, and improve development processes across the full software lifecycle.