Top Tech Jobs & Startup Jobs in Cleveland, OH

Lead the full product lifecycle for Tenna's IoT platform: define vision and roadmap, translate concepts into user stories and acceptance criteria, prioritize backlog, run acceptance testing, analyze user and quantitative data, drive KPIs and adoption, collaborate with Engineering, Design, Marketing, and Customer Success, and support go-to-market and end-user research.

Provide tiered inbound support across phone, email, and chat; troubleshoot Tenna software and hardware; manage HelpScout/JIRA tickets; escalate and collaborate with Engineering, Product, QA and Hardware to resolve issues and identify trends; assist Customer Success and ensure correct provisioning and documentation.

Lead renewals for an assigned sales territory by engaging clients, coordinating with field sales, executing renewal campaigns, maintaining sales funnel and customer databases, and meeting monthly, quarterly, and annual renewal targets.

The Managed Services Coordinator supports operational and administrative functions, manages customer billing, validates financial accuracy, and maintains project records while ensuring process adherence.

Lead go-to-market for Actian's vector, embedded edge, and multi-model databases across net-new acquisition and cross-sell. Own positioning, monthly launches, field enablement, MOFU/BOFU content, and global event/analyst/PR enablement. Coordinate across product, web, design, sales enablement and demand generation to drive pipeline and expansion.

Early-career role building AI-powered agents and automated marketing workflows, running enablement (office hours, training, coaching), triaging AI use requests, documenting reusable prompts and workflows, and supporting onboarding of new AI tools. Work closely with senior AI marketing leaders to scale adoption and governance across marketing teams.

The Senior Technical Business Systems Analyst improves collaboration and productivity by leveraging tools like Microsoft 365 and AI, optimizing systems, and driving adoption across the organization.

Handle member fraud and identity-theft claims, investigate suspicious activity, monitor Verafin and file SARs, prepare management reports, collaborate with internal departments, law enforcement and agencies, and support fraud recovery and mitigation efforts.

Support month-end close, prepare accruals and reconciliations, manage lease (ASC 842) and revenue (ASC 606) accounting, handle intercompany billing, review expenses, and perform A/R collections (~25%). Maintain SOX documentation, support audits, and use AI/automation to streamline processes.

Lead development and delivery of enterprise BI strategy: gather requirements, build dashboards and t‑SQL queries, partner with data engineering, mentor BI staff, and manage BI lifecycle to provide insights across the organization.

Develop, maintain, and improve predictive models and operational forecasts to support claims demand and capacity planning. Build Python workflows, prepare and validate data with SQL and Python, automate manual processes, create visualizations and BI solutions, and partner with stakeholders to translate business questions into analytical solutions while sharing knowledge with teammates.

Advance the insider threat program by developing risk models and indicators, establishing investigative governance, performing QA reviews, and producing metrics and reporting. Partner with risk, compliance, privacy, legal, HR, and cybersecurity to improve detection, prioritization, escalation, and program maturity.

Support USCIS IT system delivery by building and operationalizing data pipelines and Python-native ML pipelines in cloud environments, perform data engineering, ETL, data labeling/prep, analytics, and advise on security architecture for identity management systems.

Design, build, and maintain Python backend systems and AI/LLM workflows. Develop containerized applications with Docker and Kubernetes on AWS, create prototypes and production solutions, collaborate with data scientists and product managers, ensure security and testing best practices, and help evolve architectures and mentor teammates.