Top Tech Jobs & Startup Jobs in Cleveland, OH

Executes and manages trades for separately managed, unified managed, and model-only accounts. Responsibilities include generating block trade orders, rebalancing accounts for maintenance requests, communicating model changes, coordinating sponsor connectivity, reviewing executions, reconciling trades, and maintaining operational controls. The role also identifies process improvements and supports client service-level agreements. Candidates need a related bachelor's degree, 1–3+ years in SMA, UMA, or wealth management, strong analytical skills, and Microsoft Office proficiency.

Develop and lead integrated B2B marketing campaigns for enterprise product launches and evergreen motions. Define audiences, narratives, buyer journeys, channel roles, activation plans, measurement, and optimization strategies. Orchestrate owned, earned, and paid programs across cross-functional teams, guide campaigns from briefing through post-launch learning, and improve performance through analytics and portfolio insights.

Lead execution of Motive’s Security and Privacy Roadmap and high-priority risk-reduction programs. Coordinate cross-functional teams, manage dependencies, capacity, milestones, risks, and quarterly planning. Develop program reviews, dashboards, RAID logs, and board-ready updates grounded in verified evidence. Translate security objectives and technical details into measurable business outcomes, facilitate executive decisions, and improve program governance and control effectiveness.

Provide high-level administrative support to sales executives including calendar, travel, expense reporting, and confidential communication. Prepare reports and sales materials using PowerPoint, Excel, and CRM. Plan and execute internal and external sales events and offsites. Liaise with clients and internal teams, multitask under pressure, and travel a few times a year.

Own a book of large enterprise accounts to drive adoption, value realization, renewals, and upsells. Lead onboarding and training, build C‑level relationships, manage escalations, coordinate cross-functional resources, capture product feedback, and ensure high customer satisfaction and retention.

Lead end-to-end delivery of critical IT systems initiatives and integrations across identity, service management, infrastructure, collaboration, and compliance domains. Manage a project manager, coordinate cross-functional technical teams, unblock dependencies, define program metrics, build executive dashboards, drive user adoption, and communicate technical outcomes to business stakeholders. The role also oversees tooling consolidation, documentation, training, release communications, post-mortems, and enterprise IT roadmap execution.

Serve as the primary customer contact throughout the Toast onboarding process, partnering with restaurant owners to configure products, establish operational best practices, document deviations, and prepare businesses for go-live. Manage multiple onboarding engagements, prioritize customer needs, communicate requirements to project resources, and help clients improve operational efficiency and guest and staff experiences while meeting activation goals.

Design, build, and operate production AI automations and agentic workflows for Toast’s customer care systems. Integrate LLMs with Salesforce Service Cloud, Amazon Connect, and workflow platforms; develop autonomous actions with human oversight; test, monitor, and improve system reliability, accuracy, latency, and cost. Collaborate with software engineers, Salesforce developers, and care operations stakeholders to translate workflows into scalable intelligent solutions.

Own analytical projects supporting revenue, profitability, and operational performance for the insurance business. Analyze funnels, campaigns, conversions, costs, and trends; build SQL queries and Looker dashboards; automate reporting with Python; define KPIs; validate data; and present actionable recommendations to stakeholders and leadership.

Leads multi-hospital healthcare safety and reliability consulting engagements, applying High Reliability Organization principles, Root Cause Analysis, Fair and Just Culture, and psychological safety frameworks. Manages consultant teams, budgets, client relationships, executive coaching, training, analytics, and business development. The role drives system-wide operational improvements, patient safety outcomes, account expansion, and consulting practice development across healthcare organizations.

Leads healthcare safety and reliability consulting engagements by applying High Reliability Organization principles, safety culture practices, Root Cause Analysis, and Communication and Resolution Programs. Analyzes payer, authorization, denial, and behavioral data to identify risks and recommend improvements. Manages project workstreams, timelines, budgets, deliverables, and client relationships while training and coaching patient-facing teams. Supports performance improvement initiatives that reduce clinical errors and strengthen healthcare safety cultures.

Manages a team of 7–9 federal sales representatives, coaches them to exceed quotas, and drives new-logo and expansion revenue. Serves as an executive sponsor throughout the sales cycle, builds strategic account plans, develops federal customer and contractor relationships, and supports prospecting, demonstrations, presentations, and deal closure. Requires expertise in federal SaaS sales, procurement processes, security standards, RFPs, and team leadership.

Drive new client acquisition and revenue through high-volume lead outreach, sales strategy, CRM pipeline management, client pitches, stakeholder engagement, pricing analysis, and cross-functional collaboration to meet sales targets.

Manage financial analyses, evaluate deal structures, and provide insights for clients while supervising junior members and ensuring quality deliverables.

Architects, deploys, and operates scalable data platform infrastructure supporting analytics. Responsibilities include administering Airflow and Superset, managing Terraform infrastructure, building CI/CD pipelines, implementing security and compliance controls, developing dbt data models, cataloging assets in OpenMetadata, automating with Python, and mentoring engineers. The role requires extensive infrastructure and data engineering experience, cloud expertise, container orchestration, and eligibility for CJIS clearance.

Architect and build production AI security systems spanning endpoint sensors and cloud-scale infrastructure. Lead autonomous cyber defense capabilities, including detection, threat hunting, response, adversary simulation, secure agent execution, and model evaluation. Establish technical direction, benchmarks, and safety practices while mentoring senior engineers and researchers. Carry frontier AI research into the Falcon platform and represent the company through publications, open source, standards, and industry collaboration.

Operate and maintain large Kubernetes clusters across data centers and public clouds. Troubleshoot infrastructure, networking, storage, DNS, and control-plane issues; participate in on-call incident response; perform upgrades and capacity changes; build monitoring dashboards and alerts; automate repetitive work with Go or Python; maintain documentation and use AI tools to improve engineering workflows.

Lead medium-to-large software implementation projects for utility, telecommunications, and government clients. Manage schedules, budgets, risks, requirements, design, development, testing, change control, and delivery. Coordinate technical and business teams, maintain client relationships, support estimates and statements of work, mentor project managers, and identify business-development opportunities. Projects involve AutoCAD-based design, system integrations, ERP, EAM, GIS, data management, and IT strategy.