Top Tech Jobs & Startup Jobs in Cleveland, OH

Leads the presales and solutioning function for enterprise transformation engagements serving pharmaceutical and biotechnology clients. Responsibilities include managing strategic pursuits, designing enterprise technology solutions, overseeing estimates and pricing, developing proposals and Statements of Work, coordinating technology partners, and building a scalable presales organization. The role guides solutions involving Veeva, Salesforce, integrations, data migration, analytics, AI, and managed services while ensuring commercial viability and delivery readiness.

Leads organizational change management for enterprise productivity initiatives, focusing on employee adoption, readiness, communications, training, resistance mitigation, and sustainment. Partners with sponsors, project teams, marketing, and support functions to assess impacts, develop change plans, coordinate communications and education, measure adoption, and report outcomes. The role requires managing multiple initiatives, facilitating stakeholder engagement, and aligning behavioral changes with business goals.

Leads Americas revenue operations across forecasting, territory and quota design, sales operations, commercial operations, partner operations, reporting, and CRM transformation. Partners with the regional CRO and global operations teams to improve revenue execution, build scalable processes, lead systems integrations, and develop a multi-layer operations organization across regions and time zones.

Lead technical pre-sales engagements for enterprise customers, including executive demos, solution architecture, integrations, RFI/RFP responses, security questionnaires, and proofs of value. Configure AI agents and workflows, architect integrations across HR, IT, and Finance systems, support consultative selling, enable account executives, and share customer feedback with engineering and product teams.

Own end-to-end technical delivery for strategic enterprise customers by designing and building production AI applications, integrations, workflow automations, and enterprise system connections. Write production code, configure the platform, manage authentication and security constraints, lead testing and go-live hypercare, troubleshoot integrations, and serve as the senior technical client contact. Partner with Product, Engineering, Post-Sales, and clients while developing reusable integration patterns and delivery documentation.

Drive new-logo acquisition and account expansion among Fortune 1000 and Global 2000 enterprises. Own complex sales cycles from prospecting through contract negotiation, build self-sourced pipeline, engage C-suite buyers, develop ROI-based business cases, coordinate Sales Engineers and partners, forecast accurately, and exceed bookings targets. Expand customer relationships across departments and geographies while representing the company at industry events.

Leads healthcare technology business development and sales teams, driving prospecting, new business acquisition, cross-sell, upsell, pipeline development, forecasting, quota attainment, and strategic market growth. Establishes disciplined sales processes, coaches teams, manages CRM and reporting, partners cross-functionally, develops executive client relationships, and represents the company at meetings and industry conferences.

Leads and develops a team of Account Executives responsible for new business growth, market expansion, competitive replacement, and strategic sales. Drives territory planning, pipeline generation, forecasting accuracy, complex deal strategy, executive engagement, negotiations, and sales process adoption. Partners with Marketing, Customer Success, Product, and Solutions Consulting to improve demand generation, retention, product alignment, and competitive win rates. Represents Springbuk at industry events and contributes to growth strategy.

Drives net-new enterprise sales for legal technology and eDiscovery services across the Americas. Sources, qualifies, and closes complex multi-stakeholder accounts, manages long sales cycles, negotiates contracts, maintains Salesforce pipeline records, and achieves a $5 million annual contract value target. Partners with delivery and client success teams for onboarding, represents the company at industry events, and provides competitive intelligence to leadership and product teams.

The Account Executive will drive revenue by developing relationships with law firms and corporations, generating new business, building sales pipelines, conducting outbound prospecting, and achieving revenue goals. Responsibilities include advising legal and corporate decision-makers, monitoring industry trends, representing the company at trade shows, and collaborating with product, marketing, solution engineering, and customer success teams. The role is remote and requires consultative selling, persuasive communication, sales qualification expertise, and CRM proficiency.

Identifies, researches, qualifies, and routes new eDiscovery opportunities to Account Executives. Responsibilities include monitoring litigation and regulatory triggers, prospecting strategic accounts, engaging legal and procurement stakeholders, identifying subscription expansion opportunities, supporting law firm referral programs, applying MEDDPICC qualification, and maintaining accurate Salesforce and ZoomInfo records. Success is measured by qualified pipeline contribution, multi-threaded account growth, subscription opportunities, and consistent activity quality.

Own the reliability of mobile marketing instrumentation and integrations across iOS and Android. Implement and debug attribution, analytics, engagement, and advertising SDKs; maintain event, identity, consent, deep-linking, and conversion flows; validate downstream delivery; automate testing and monitoring; and troubleshoot discrepancies across apps, data platforms, attribution providers, and ad platforms. Collaborate with Mobile Engineering, Data Engineering, Marketing, and vendors to deliver integrations end to end.

Leads functional solution architecture for Salesforce Marketing Cloud Next across client engagements. Designs Data 360 models, segmentation, orchestration, consent, governance, integrations, migrations, and Agentforce-enabled marketing solutions. Facilitates discovery and stakeholder decisions, produces functional designs, supports build, UAT, and deployment, and contributes to reference architectures, presales, enablement, and team mentoring. Requires extensive marketing automation consulting experience, Salesforce ecosystem knowledge, and willingness to travel up to 25%.

Provides technical support to SaaS customers through multiple channels. Investigates web application issues using documentation, browser diagnostics, logs, network activity, system information, and AI-assisted tools. Communicates status and resolutions, documents cases, escalates unresolved problems, and manages multiple inquiries while maintaining strong customer service and product knowledge.