Top Tech Jobs & Startup Jobs in Cleveland, OH

Manage critical customer accounts throughout the lifecycle, driving onboarding, product adoption, value realization, renewals, retention, and revenue growth. Serve as the primary customer contact, resolve issues, deliver technical demonstrations and reports, maintain account data, develop success plans, analyze customer trends, collaborate cross-functionally, provide product feedback, and create customer success training materials.

Leads marketing operations strategy, teams, processes, technology, and reporting. Oversees marketing automation and CRM integration, develops the marketing technology stack, improves workflows, supports compliance, drives technology adoption, and delivers business intelligence and performance analysis to guide decision-making.

Leads partner success for ConnectWise customers by increasing platform adoption, business value, retention, satisfaction, and expansion. Manages strategic partner relationships, resolves escalations, develops success metrics, creates scalable playbooks, and improves cross-functional processes. The role requires strong SaaS, IT service provider, business, and technical knowledge, independent project management, and 25–35% travel to partner locations and events.

Lead the architecture and development of Green Dot’s cloud-native Banking as a Service platform. Design scalable APIs, microservices, event-driven systems, and integrations; guide CI/CD, testing, observability, security, and compliance practices; lead incident response and architectural decisions; reduce technical debt; mentor engineers; and partner with product and engineering teams to deliver reliable banking and payment solutions.

Manages a high-volume portfolio of concurrent HR projects from initiation through closeout. Develops project plans, coordinates cross-functional teams and vendors, manages resources, risks, dependencies, issues, and scope changes, and provides dashboards and leadership reporting. Supports HR technology implementations involving Workday, requirements gathering, testing, communications, training readiness, and post-launch activities. Facilitates governance, stakeholder alignment, accountability, and continuous improvement across HR initiatives.

Supports public health data extraction, management, cleaning, validation, harmonization, statistical and qualitative analysis, and evaluation. Develops analytic datasets and documentation, analyzes implementation and outcome measures, integrates mixed-methods data, and prepares technical memoranda, reports, tables, figures, and presentations. The role also uses Microsoft Office and CDC administrative systems while supporting government program monitoring and evaluation activities.

Leads global partner and ecosystem marketing programs across consulting partners, systems integrators, hyperscalers, VARs, and technology partners. Develops integrated campaigns, messaging, activation toolkits, partner go-to-market plans, and demand-generation initiatives. Coordinates regional and cross-functional teams, manages partner planning and MDF investments, and tracks partner-influenced pipeline, engagement, attribution, and marketing effectiveness. Provides team workload prioritization, goal setting, and development planning.

Provide legal guidance on commercial contracts, including drafting, reviewing, and negotiating agreements with health plans, health systems, vendors, and partners. Advise on deal structure, contractual risk, compliance, disputes, and corporate transactions. Build contracting processes, templates, playbooks, and technology workflows while partnering with sales, finance, security, marketing, and operations. Train stakeholders and support additional legal areas as needed.

Leads Relation Insurance’s enterprise data engineering and analytics function, owning data strategy, architecture, pipelines, governance, quality, reporting, and AI-enabled workflows. The role requires hands-on development in SQL, Python, and PySpark, executive communication, technical team leadership, lakehouse architecture, Power BI modeling, production support, and secure data management. The director also directs AI coding agents, builds LLM-powered workflows, establishes engineering standards, and delivers reliable data products aligned with business priorities.

Supports manufacturer, payer, and strategic pharmacy clients through operational coordination, reporting, business planning, implementation, issue resolution, and client meetings. Serves as a primary contact for daily requests, escalations, referral questions, patient access barriers, and contract performance. Partners with Trade Account Executives to improve client satisfaction, retain programs, meet guarantees, identify growth opportunities, and deliver strategic business presentations. Travel to client sites or onsite meetings may reach 10%.

Provides proactive executive and administrative support, including complex calendar management, meeting and Board preparation, stakeholder coordination, travel logistics, communications, action-item tracking, and confidential information management. Uses AI and automation tools to improve workflows, summarize information, draft materials, and enhance executive effectiveness. Supports senior leadership in a fast-paced, global technology organization while coordinating special projects and ensuring follow-through.

Leads ASC Global’s B2B content and thought leadership strategy, including CEO ghostwriting, expert interviews, industry research, data-led reports, multi-channel campaigns, and performance measurement. The role develops viewpoints on semiconductors, electronic components, data centers, AI infrastructure, and supply-chain disruption while managing a junior coordinator and freelance creative talent. Success is measured through engagement, traffic, inbound inquiries, RFQs, and revenue attribution.