Top Tech Jobs & Startup Jobs in Cleveland, OH

Serve as a strategic partner to enterprise financial clients by delivering advertising analytics, competitive intelligence, and macro-level market insights. Analyze advertising activity across channels, customize datasets, build client-tailored reporting, validate data integrity, and lead client-facing presentations and consulting to translate insights into strategic recommendations.

Own and improve cloud infrastructure and CI/CD for a production platform: design IaC (Terraform/CloudFormation), operate AWS services (EKS/ECS/Lambda), implement security and observability, automate operations, lead incident response, and contribute to QA automation and application reliability.

Lead end-to-end GRC client engagements, manage a pod of analysts, advise on SOC 2/ISO/NIST frameworks, develop policies, guide audits and evidence collection, and maintain client relationships to drive compliance outcomes.

Provide remote administrative support including client communication, A/R and A/P processing, work order and lease management, compliance documentation, email handling, social media/marketing assistance, SOP adherence, and reporting to leadership.

Lead development of custom ServiceNow applications for work order management, scheduling and dispatch. Design and implement integrations (REST), enhance event rules and CMDB bindings, develop discovery and service mapping patterns, manage MID servers, and migrate/configure Service Mapping identification rules and patterns across environments.

The Vice President will lead the ServiceNow partnership in the Americas, focusing on pipeline generation, joint go-to-market strategies, relationship management, and program management to drive revenue and growth through the ServiceNow channel.

Provide day-to-day HR operational and administrative support across HR Operations and Employee Relations. Maintain employee records, support HR policies, onboarding, engagement initiatives, HR reporting, investigations, and coordination with Talent Acquisition to ensure compliant, consistent HR processes and a positive employee experience.

Lead translation of underwriting intent into rule specifications for underwriting engines; coordinate client implementations and onboarding; collaborate with Product Owners and cross-functional teams to refine requirements, document meetings and processes, and drive automation and continuous improvement in underwriting solutions.

Lead outside quota-carrying sales for complex systems: read drawings, architect pursuits, manage multi-stakeholder bids, collaborate with estimating/engineering/operations, and close long-cycle deals through consultative selling and persistent follow-through.

Own strategic relationships for top accounts, align HCM strategy with client goals, drive retention and revenue through solutioning, coordinate SMEs, track roadmaps and outcomes, and identify upsell opportunities while managing escalations and compliance guidance.

Lead the Americas Complaints team, managing complaint resolution and regulatory responses. Use data analysis to improve processes and mentor team members.

Manage and scale online sales for printers, tablets, POS and accessories across Zoho E-commerce and major marketplaces. Create and optimize product listings, synchronize inventory and pricing, collaborate with marketing on promotions, monitor sales performance, and track market and competitor trends to drive revenue growth.