Top Tech Jobs & Startup Jobs in Cleveland, OH

Support and administer IBM Planning Analytics throughout budgeting and forecasting cycles. Troubleshoot user, system, and data issues; manage access, documentation, training, requirements, testing, upgrades, and enhancements. Partner with Finance and technical teams to improve planning processes, automation, reporting, integrations, and data reliability. The role also delivers change requests and supports platform configuration and development.

Own eCommerce growth strategy for two enterprise automotive accounts, serving as a strategic advisor and leading digital media outcomes. Build budgets and business plans, forecast performance, coordinate cross-functional agency resources, manage client relationships, identify service expansion opportunities, resolve escalations, and report results to leadership and clients. Success is measured by client satisfaction, revenue and margin targets, agency revenue growth, and client GMV growth.

Lead strategic, post-sale relationships for Fortune 500 clients, driving onboarding, product adoption, executive engagement, renewals, and expansion. Act as trusted advisor, build success plans and ROI metrics, lead executive reviews, mitigate churn risks, and influence product and operational improvements across cross-functional teams.

Provides administrative support to the Logistics team and leadership by coordinating meetings, travel, calendars, mail, communications, reports, and departmental initiatives. Handles calls regarding HR policies and systems, maintains confidential information, supports associate engagement programs, and delivers timely service to divisions and corporate Logistics stakeholders.

Provides hands-on IT support across Mac, Windows, and cloud environments. Manages tickets, troubleshooting, networks, Google Workspace, Office 365, device management, access processes, hardware logistics, and technology vendors. Investigates complex issues, identifies root causes, improves onboarding and offboarding, strengthens security practices, and leads IT projects while communicating with technical and non-technical stakeholders.

Build and own MNTN’s in-app customer engagement strategy across onboarding, activation, adoption, expansion, and renewal. Develop data-informed personas and customer journeys, manage in-app messaging platforms, launch targeted campaigns, support product release engagement, run experiments, and establish reporting and feedback loops. Partner cross-functionally with Product, Engineering, Content, and Revenue teams to improve activation, feature adoption, expansion, and the overall customer experience.

Own and optimize an AI-driven outbound and revenue operations engine focused on qualified meetings with rural and health system decision-makers. Build target-account scoring models, AI SDR workflows, lead routing, CRM architecture, attribution, dashboards, and pipeline reporting. Partner with GTM and sales teams to improve meeting-to-pipeline conversion and adoption of AI tools. The role requires healthcare market expertise, hands-on AI development, CRM administration, SQL, and automation experience.

Manages strategic implementation partners by providing relationship support, project oversight, functional enablement, and process improvement. The role monitors partner-led implementations, reviews project plans and deliverables, supports partner health and growth, coordinates internal resources, develops enablement content, promotes centers of excellence, and creates governance and SOP documentation. It also helps improve customer adoption, prevent escalations, and ensure partner certifications and capability development.

Leads Fleetio’s global brand strategy and expression across visual identity, content, thought leadership, social, video, PR, sponsorships, and experiential activation. Manages the in-house brand and content team, agency partners, creative operations, and brand standards. Drives narrative evolution, awareness, share of voice, content performance, executive visibility, and activation of Fleetio’s NASCAR partnership.

Builds and maintains scalable data pipelines and cloud infrastructure supporting an AI biomedical research platform. Responsibilities include ingesting, harmonizing, validating, and documenting multimodal neurodegeneration datasets; managing cloud storage, compute, permissions, and costs; implementing de-identification and data governance workflows; supporting research data repositories and AI/ML teams; and maintaining data lineage, catalogs, and technical documentation. The role requires strong Python and SQL skills, software engineering discipline, cloud experience, and neurodegeneration research data expertise.