Top Tech Jobs & Startup Jobs in Cleveland, OH

Own integration delivery and reliability for higher-education customer implementations. Configure API and batch integrations, lead data mapping and governance, validate data quality, troubleshoot authentication and synchronization failures, and establish monitoring practices. Create reusable integration patterns, runbooks, and troubleshooting guides while coordinating with campus IT, implementation, customer success, support, product, and engineering teams.

Performs clinical trial and R&D accounting, including accruals, prepaid expense accounting, reconciliations, journal entries, month-end close, variance analysis, and financial reporting. Reviews CRO and clinical site invoices, supports technical accounting and audits, executes SOX controls, and improves accounting processes. Partners with Clinical Operations, Legal, Procurement, FP&A, and vendors to ensure accurate GAAP-compliant reporting.

The Controller will own monthly close, financial reporting, reconciliations, revenue recognition, order-to-cash, internal controls, and audit readiness. They will build accounting policies and infrastructure, select and implement ERP and billing systems, adopt AI finance tools, oversee outsourced accounting, and eventually hire and lead an internal accounting team. The role requires strong US GAAP and ASC 606 expertise, systems fluency, startup-building ability, and 8 to 10+ years of relevant experience.

Own the strategy, roadmap, and execution of Cresta’s AI Receptionist partner enablement program. Build scalable onboarding, certification, workshops, and self-service learning; configure and optimize the learning platform; develop partner sales and implementation assets; and serve as the product subject matter expert. Collaborate with Partner Leadership, Sales, Marketing, Product, and Engineering to improve partner readiness, measure certification and pipeline outcomes, and help technology partners position, implement, and scale Cresta solutions.

Leads complex digital forensics and incident response engagements, including ransomware, business email compromise, malware, and data theft investigations. Performs advanced forensic analysis, network and intrusion analysis, malware analysis, and reverse engineering. Guides clients through incident response, communicates findings, reviews reports, mentors forensic consultants, improves response processes, conducts research, and provides rotational after-hours support.

Provides strategic and operational leadership for the customer support organization, including team development, service delivery, escalations, performance metrics, process improvement, and customer retention. Leads adoption of AI-enabled support tools and automation, oversees ticketing systems, manages maintenance agreement commitments, and collaborates cross-functionally to improve customer experience and business results. Represents Support at customer events with occasional travel.

Recruit business talent across People, Finance, Revenue, Marketing, Communications, and Operations. Build and manage talent pipelines, source passive candidates, partner with hiring managers, maintain recruiting funnel analytics, monitor market trends, and develop proactive sourcing strategies. The role also involves cultivating industry networks, supporting diversity and inclusion, and leading high-impact talent projects in a fast-growing AI technology company.

Coordinates healthcare analytics projects through implementation, daily management, analysis, and reporting. Develops schedules, maintains project documentation, supports client meetings, conducts healthcare research, prepares reports and deliverables, monitors internal quality control, and communicates with project partners and management. The role manages multiple projects and teams while supporting healthcare quality improvement initiatives.

Leads Ent’s UK channel sales strategy, revenue growth, and VAR partnerships. Builds executive relationships, develops joint go-to-market plans, drives co-selling and pipeline generation, conducts partner business reviews, and enables partner sales and technical teams. Requires deep enterprise cybersecurity knowledge, a strong quota track record, channel expertise, CRM proficiency, and travel of up to 50%.

The Closer/Funder prepares and reviews mortgage closing documents, ensures compliance with investor guidelines, resolves documentation issues, and wires loans for funding. The role collaborates with branch offices, closing agents, investors, warehouse banks, settlement agents, and internal departments while providing responsive customer service. Strong attention to detail, problem-solving, mortgage documentation knowledge, and proficiency with mortgage software are required.