Top Tech Jobs & Startup Jobs in Cleveland, OH

Develop and deploy Microsoft Copilot Studio agents and Power Platform solutions for government business processes. Responsibilities include configuration, integration, troubleshooting, testing, documentation, deployment support, requirements refinement, stakeholder consultation, production support, and technical knowledge transfer. The role also involves designing governed knowledge experiences, configuring Dataverse and Power Apps, supporting security and accessibility requirements, and collaborating with government stakeholders and delivery teams.

Provide executive support (inbox triage, calendar management, meeting prep, travel logistics) while coordinating CMS publishing, content workflows, design liaison, project trackers, and client communications. Maintain content calendars, perform light editing/proofreading, compile analytics snapshots, and ensure timely delivery across editorial and client campaigns.

Own Kaseya’s cross-portfolio platform narrative and marketing strategy for strategic and enterprise accounts. Lead positioning, ROI proof points, competitive intelligence, account-based marketing, executive presentations, analyst relations, events, and external thought leadership. Translate market insights into product, pricing, and packaging recommendations while building a small team and influencing product, sales, communications, and demand-generation partners.

Leads finance operations, back-office accounting processes, month-end close, billing, receivables, project accounting, revenue recognition, controls, reporting, and Oracle Fusion Cloud ERP enhancements. Oversees system configuration, integrations, testing, process improvement, M&A finance workstreams, and cross-functional issue resolution. Manages and develops the Finance Operations team while partnering with Finance, Accounting, Tax, Sales Operations, Technology, clients, and external providers.

Summer internship involving hands-on projects across actuarial processes, reporting, accounting, claims handling, underwriting, and IT. Interns receive mentorship, professional development, networking opportunities, and exposure to multiple departments while contributing to meaningful business challenges. The program runs from May through August 2027, with opportunities for interns to return during academic breaks.

Entry-level claims representative responsible for investigating and evaluating minor-to-moderate claims, determining coverage, liability, and damages, communicating with customers, documenting investigations, managing claim statuses, and issuing authorized payments. The role includes training in claims handling, negotiations, settlements, diary management, and resolution procedures. Success requires strong customer service, organization, communication, analytical thinking, conflict resolution, and the ability to manage high claim volumes and frequent interruptions.

Leads actuarial financial data systems and marts, developing data solutions, extracts, reports, analyses, automations, validations, and executive reporting support. Manages data mart maintenance, audits, business requirements, technical specifications, user acceptance testing, and system implementations. Provides technical leadership, coordinates vendors and departments, trains junior staff, and advises project teams on data architecture, business rules, configuration, and financial data quality.

Leads and develops a team responsible for Microsoft 365 and modern workplace services. Provides hands-on technical leadership across endpoint management, identity, collaboration, automation, security, and device management. Oversees technical design, implementation, troubleshooting, escalations, service operations, roadmaps, governance, documentation, and continuous improvement while partnering with other IT teams and organizational leadership.

Designs and delivers AI-native solutions across business functions including People, Legal, Finance, and Operations. Responsibilities include identifying transformation opportunities, building and deploying AI agents and automated workflows, integrating enterprise systems, driving adoption, measuring business impact, applying governance and human oversight, and mentoring colleagues. The role partners with functional leaders to redesign operating models and continuously improve production AI solutions.

Own Marketplace advertising campaigns from inventory booking through launch, delivery, pacing, QA, and post-campaign review. Build campaigns in the internal CMS and Braze, create collection pages from design specifications, configure A/B tests, monitor budgets and performance, coordinate seasonal timelines across cross-functional teams, maintain documentation, and improve campaign tooling. The role requires strong operations, communication, prioritization, and attention to detail in a fast-paced environment.

Leads CentralSquare’s customer-facing Product Support organization across public-sector product lines. Responsibilities include hiring, coaching, staffing, cost management, escalation handling, Salesforce Service Cloud ownership, workforce planning, KPI and SLA management, and customer communications. The role also leads workforce and workflow transformation involving AI-assisted deflection, agent-assist, and automated triage, while partnering with IT, Support Operations, Product, Engineering, Knowledge, and Quality teams to improve customer satisfaction, resolution times, productivity, and product feedback loops.