Top Tech Jobs & Startup Jobs in Cleveland, OH

Develops and maintains integrated R&D program plans across drug discovery, development, and commercialization. Partners with cross-functional teams to manage timelines, milestones, scenario planning, portfolio reporting, resource forecasting, financial planning, and governance support. The role also drives planning-process improvements, data quality, dashboard development, risk integration, and effective use of Planisware and related portfolio-management capabilities.

Builds workforce analytics, visualizations, statistical analyses, time-series forecasts, and machine learning models using HR and clinical data. The role predicts staffing needs and employee attrition, analyzes pay and burnout relationships, supports pay equity and recruitment optimization, and translates HR strategies into measurable KPIs. Responsibilities include deploying models on cloud platforms, conducting experiments, protecting employee data, and communicating insights to technical and non-technical stakeholders.

Leads Lean process improvement initiatives across a health system by coaching leaders, facilitating continuous improvement, analyzing performance metrics, and supporting quality, revenue, and operational goals. The role serves as an internal consultant, implements standardized improvement systems, develops collaborative relationships across clinical and corporate teams, and reports financial and operational outcomes.

Manages a technical application support team responsible for payroll tax platforms. Oversees monitoring, incident triage, troubleshooting, customer ticket resolution, escalations, service levels, and platform health. Leads hiring, performance management, coaching, delegation, and professional development. Drives process improvement, automation, AI adoption, root-cause analysis, and customer communication while coordinating with development, compliance, customer success, and leadership teams.

Develop and maintain software using C#, .NET, web technologies, SQL Server, and AWS. Participate in the full SDLC and Agile Scrum processes, including design, development, unit testing, defect resolution, backlog refinement, and collaboration with product and QA teams. Build solutions using Microsoft-stack technologies, optimize databases and stored procedures, and support cloud-based application delivery.

Design and develop backend components for enterprise payroll tax, financial, payment processing, and compliance applications. Build scalable RESTful APIs with C# and .NET, optimize Microsoft SQL Server databases, integrate financial systems with CRM platforms and state tax portals, implement secure authentication, automate high-volume processing, modernize legacy modules, and ensure auditability, reliability, and regulatory compliance.

Lead Outside’s external communications strategy across its brands and business lines. Develop and execute media pitches, build relationships with national, trade, technology, travel, and outdoor media, manage thought leadership and executive communications, support partnerships and launches, serve as a spokesperson, handle crisis communications, and measure PR performance. This hands-on role requires independently managing strategy, media relations, campaigns, events, awards, and executive preparation in a fully remote environment.

Leads Catholic Relief Services’ global Green Climate Fund pipeline from opportunity identification through proposal submission. Responsibilities include donor intelligence, capture planning, pipeline governance, proposal readiness, resource planning, consultant roster management, process improvement, organizational learning, and coordination across country, regional, technical, and leadership teams. The role represents CRS with climate fund stakeholders and requires strategic judgment, facilitation, training, and up to 25% travel.

Internship SRE role responsible for availability, performance, and scalability of an e-commerce supply-chain platform. Tasks include SLO/SLA definition, observability (Prometheus/Grafana/Loki/Tempo/OpenTelemetry), incident response, capacity planning, disaster recovery for PostgreSQL, infrastructure-as-code (Terraform), CI/CD automation, and operational reliability for AI agent services. Mentored by Head of Technology/CTO with potential conversion to full-time based on performance.

Design end-to-end technical architecture for an integrated supply-chain e-commerce platform (MES→WMS→OMS→Payments→Invoices). Define modular service architecture, API contracts, tenant isolation (Postgres RLS), deployment IaC (Terraform, Docker, Traefik), observability (Prometheus/Grafana/OpenTelemetry), security (JWT, Vault), and integration of production AI agent frameworks (LangChain/LlamaIndex/AutoGen). Mentor teams and deliver compliant, scalable technical blueprints with target SLOs.

Support design of user-centered interfaces across e-commerce, internal SaaS (WMS/OMS), and AI agent interactions. Create wireframes, prototypes, and high-fidelity mockups; conduct usability research; maintain a design system; apply WCAG accessibility practices; collaborate with product managers and frontend engineers for feasible, consistent designs.

Leads technical presales activities including opportunity qualification, product demonstrations, proofs of concept, RFPs, technical presentations, and solution design. Partners with account executives and customers to understand communications needs, recommend Twilio API solutions, conduct discovery, and build trusted relationships. Creates engaging demonstrations and reusable enablement materials while contributing technical expertise and knowledge sharing across the Solutions Engineering team.

Develop and operate high-scale backend APIs and microservices for rich messaging channels using Java and Go. Responsibilities include building message routing and delivery pipelines, deploying cloud systems, integrating AI-assisted development tools, supporting on-call operations, and maintaining reliability, low latency, and fault tolerance. The role requires collaboration across distributed teams and may involve occasional travel.

Design, build, and operate highly available, high-throughput backend services for Twilio SendGrid. Modernize Go-based microservices, manage dual-cloud AWS/Azure infrastructure with Terraform, improve observability and reliability, mentor engineers, and balance feature delivery with platform refactoring.

Drive new business and account growth for a global game development services company. Responsibilities include prospecting, pipeline generation, full-cycle deal execution, contract negotiation, client retention, account expansion, production issue resolution, CRM management, reporting, and industry networking. The role requires strong commercial judgment, games-industry expertise, relationship management, and experience selling across PC, console, and mobile platforms.

Own and negotiate complex commercial transactions, including customer agreements, research collaborations, partnerships, data licenses, SaaS contracts, vendor agreements, and professional services agreements. Partner with sales, science, finance, and R&D teams, particularly on life sciences and computational chemistry deals. Build scalable legal infrastructure through playbooks, templates, fallback positions, self-service processes, and AI-enabled contract workflows.

Develop and implement baseline and custom ServiceNow applications, enhancements, workflows, scripts, integrations, and platform improvements for federal clients. Advise teams on ServiceNow architecture and best practices, analyze performance issues, translate business requirements into technical solutions, support multiple instances and domains, and collaborate within Agile/Scrum project teams. The role also supports enterprise monitoring, application rollouts, system stability, and customer-facing technical delivery.

Manage and optimize multiple platforms, CI/CD pipelines, cloud infrastructure, containers, monitoring, logging, and security tools. Improve system reliability, troubleshoot degraded services and system-level issues, maintain production infrastructure, and enhance internal processes. Collaborate with cross-functional teams, document solutions, and support client-facing delivery in a remote federal-contract environment.

Designs, implements, integrates, and optimizes scalable ServiceNow solutions for IT modernization. Leads implementations, custom application development, workflow optimization, data migrations, security, testing, deployments, and troubleshooting. Provides technical leadership, mentors developers, documents architectures, and ensures compliance with security and governance standards. Collaborates with technical and business stakeholders to translate requirements into maintainable ServiceNow solutions.