Top Customer Success & Experience Jobs in Charlotte, NC

Manage named enterprise accounts to drive adoption, retention, and expansion of Multiplier's global hiring platform. Build trusted relationships, monitor product usage, identify growth opportunities, coordinate cross-functional teams, and relay customer feedback to shape product roadmap.

Own named enterprise accounts after proof of concept, driving adoption, onboarding, workflow expansion, account health, executive reviews, references, renewals, and growth. Configure AI workflows, identify new use cases, cultivate champions, troubleshoot customer issues, and communicate adoption patterns and product gaps to internal teams. Partner with global client executives to convert realized customer value into expansion and referenceable partnerships.

Own strategic enterprise health system accounts, driving retention, expansion, and long-term partnerships. Advise revenue cycle executives, guide clients through No Surprises Act and IDR workflows, lead account planning and QBRs, resolve complex issues, and translate account analytics into recommendations. Build scalable client success playbooks and frameworks, synthesize client feedback for internal teams, and influence Product, Engineering, Operations, and Sales without direct reports.

Own enterprise customer relationships and the day-to-day success of AI engineering deployments. Partner with customers and field deployment engineers to resolve issues, prioritize work, capture use cases, shape product roadmaps, and drive account expansion. The role requires technical and commercial fluency, direct experience with enterprise AI deployments, and substantial customer-site travel.

The Customer Success Manager will enhance provider customer relationships, drive solution adoption, manage customer lifecycle, and promote renewals through strategic guidance and operational excellence.

Belong Health seeks passionate candidates for future job opportunities, focusing on empathetic patient care and innovative health insurance solutions for seniors. Send your resume.

Create developer-facing content and programs to drive revenue for the go-to-market team while collaborating with marketing and sales to support lead generation.

The Customer Success Engineer will lead deployments, serve as a technical advisor, and support customer engagement, focusing on product enhancements and user experience.

Optical Customer Success Engineers at Nokia provide expert technical support, foster relationships, and ensure customer satisfaction through proactive services and onboarding support.

Vidmob invites applications for general consideration, seeking creative talent to help drive business results through improved creative effectiveness. Candidates can submit applications for various roles.