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Top Customer Success & Experience Jobs in Charlotte, NC
Artificial Intelligence • Logistics • Software • Transportation
The Implementation Associate will onboard customers onto the Hauler Hero platform, manage multiple projects, configure accounts, and communicate progress effectively.
Top Skills:
Google SheetsHubspotJIRAExcelNotionScope
Information Technology • Consulting
Serve as a Cloud FinOps Success Manager advising Azure customers on billing, licensing, and cost optimization. Conduct business reviews, own post-sales relationships, document processes, define KPIs/SLAs, and deliver scalable FinOps onboarding, provisioning, reporting, and escalation practices to ensure high customer satisfaction.
Top Skills:
Azure PortalCloud Solution Provider (Csp)Azure
Artificial Intelligence • Information Technology • Internet of Things
Own long-term technical relationships for strategic accounts, drive architecture reviews and adoption, coordinate LiveKit teams for implementations and escalations, lead executive reviews and on-site launches, identify expansion signals, and develop TAM playbooks to scale account engagement.
Top Skills:
APIsGoJavaScriptLivekitLlmMedia ServersPythonSdksSipTypescriptVoice AiWebrtc
Marketing Tech • Software
Join Invoca's Talent Community to stay updated on job openings and to explore exciting career opportunities across various departments.
Top Skills:
AIMachine LearningSaaS
Fintech • Financial Services
As an Account Manager at Flex, you'll manage client relationships, drive account growth, analyze customer needs, and collaborate across teams to enhance customer success.
Top Skills:
FintechSaaS
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Artificial Intelligence • Cloud • Information Technology • Software
Own long-term technical relationships for strategic accounts, drive architecture reviews, deepen product adoption, coordinate internal teams, lead executive reviews and on-site launches, surface product feedback, and build TAM playbooks.
Top Skills:
APIsGoJavaScriptLlm Agent SystemsMedia ServersPythonSdksSipTypescriptVoice AiWebrtc
Information Technology • Consulting
Manage post-sales customer engagement, including implementation, performance reporting, and renewals. Help clients achieve KPIs and drive satisfaction.
Top Skills:
ExcelFreshdeskSFDCZendesk
eCommerce • Information Technology • Software
The Account Manager leads client relationships, ensuring satisfaction, managing projects, identifying upsell opportunities, and coordinating between sales and production teams.
Top Skills:
FigmaGoogle AppsHubspotJIRAMicrosoft Office SuiteShopifySlackTeamgantt
Artificial Intelligence • Conversational AI
The Technical Demo Engineer creates and maintains product demos for Omilia's conversational AI platform, supporting sales efforts and collaborating with technical teams to align demos with customer needs.
Top Skills:
APIsAsrCcaasConversational AiIvrJavaScriptLlmsNlpNluPython
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Artificial Intelligence • Big Data • Software
Manage relationships with dealership customers to drive product adoption, demonstrate ROI, minimize churn, analyze performance data, and coordinate cross-functional plans to optimize customer lifetime value and revenue opportunities.
Top Skills:
Bing AdsCrm SystemsFacebook AdsGoogle AdsGoogle Analytics (Ga4)Performance Max (Pmax)
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Top Companies in Charlotte, NC Hiring Customer Success & Experience Roles
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