Top Customer Success & Experience Jobs in Charlotte, NC

The Home Equity Loan Processor manages and processes mortgage applications, ensuring accuracy, communication with clients, and adherence to guidelines while meeting deadlines.

The Ad Operations Specialist coordinates ad schedule order entry and ensures accuracy and timeliness of ad workflows, providing customer service and troubleshooting issues as required.

The intern will assist with transaction tax audits, compile data, perform tax research, and participate in professional development and networking activities.

Wells Fargo is looking for a CCaaS Routing Implementor to design and launch a routing platform on Five9. Responsibilities include leading technology initiatives, developing functional requirements, managing integrations, and troubleshooting routing logic.

Provide support for a portfolio of customers, handle issues, produce reports, and assist in financial analysis and risk management.

The Teller supports customer engagement by processing transactions, minimizing risks, and providing excellent customer service while adhering to bank policies.

The Enterprise Solutions Engineer will work with Fortune 500 clients, providing technical expertise in Verkada products, handling objections, and designing deployments. This role entails regular domestic and international travel for customer engagements.

Manage customer engagement strategies for utility operations, supervise teams, build client relationships, and leverage technology for successful outcomes.

The Strategic Customer Success Manager will manage relationships with a large customer, drive adoption of the BuildOps platform, and ensure ongoing success through engagement, training, and strategic planning.

The Associate Manager of Consumer Content will lead a team of junior strategists, driving operational excellence, managing content workflows, and supporting strategic initiatives within Coinbase's Customer Experience organization.

As a Technician, you'll install, service, and educate customers on TV and smart home products. You'll ensure excellent customer experiences while maintaining equipment and a professional attitude.

The Professional Services Consultant will implement and advise on Nexthink products, ensure customer satisfaction, and provide technical guidance while collaborating with teams and managing projects.

The Director of Customer Success will lead relationships with enterprise clients, driving satisfaction, retention, and growth through strategic planning and team management.