Top Customer Success & Experience Jobs in Charlotte, NC

38 Minutes AgoSaved
Hybrid
Charlotte, NC, USA
78K-104K Annually
Senior level
78K-104K Annually
Senior level
Fintech • Information Technology • Insurance • Financial Services • Big Data Analytics
The Senior Account Manager will manage client relationships, identify cross-selling opportunities, coordinate meetings, and analyze performance within group benefits, requiring 5+ years of experience.
Top Skills: Microsoft Suite
38 Minutes AgoSaved
Remote or Hybrid
United States
42K-42K Annually
Mid level
42K-42K Annually
Mid level
Fintech • Information Technology • Insurance • Financial Services • Big Data Analytics
The Senior Product Claims Assistant processes pet health insurance claims, collaborates with clients and veterinarians, and ensures compliance with policies while providing excellent customer service.
Top Skills: MS Office
Reposted 6 Hours AgoSaved
Remote or Hybrid
United States
218K-290K Annually
Expert/Leader
218K-290K Annually
Expert/Leader
Fintech • Information Technology • Insurance • Financial Services • Big Data Analytics
The VP of Enterprise Relationship Management will enhance strategic partnerships, lead global collaborations, and shape the future of relationship management at MetLife, focusing on business retention and new development.
Top Skills: AIAnalyticsWorkflow Tools
YesterdaySaved
Hybrid
Mount Holly, NC, USA
Entry level
Entry level
Fintech • Financial Services
As a Personal Banker, you'll assist customers with banking services, open accounts, and provide financial advice, ensuring customer satisfaction.
2 Days AgoSaved
Hybrid
36 Locations
77K-202K Annually
Mid level
77K-202K Annually
Mid level
Artificial Intelligence • Professional Services • Business Intelligence • Consulting • Cybersecurity • Generative AI
As a Senior Associate in Sales Operations at PwC, you will analyze customer-related strategies, mentor others, and utilize PwC methodologies to enhance customer experiences and business growth for retail clients.
Top Skills: Ms Powerpoint
Reposted 5 Days AgoSaved
Hybrid
Mooresville, NC, USA
Senior level
Senior level
Consumer Web • eCommerce • Information Technology • Retail • Software • Analytics • App development
The role involves developing DIY payment programs, enhancing customer experience, collaborating with partners, and utilizing data analytics to improve Lowe's financial services.
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Reposted 9 Days AgoSaved
In-Office or Remote
25 Locations
213K-273K Annually
Expert/Leader
213K-273K Annually
Expert/Leader
Blockchain • Fintech • Payments • Financial Services • Cryptocurrency • Web3
The Director of Circle Ventures will lead the development and execution of venture investments, shaping the ecosystem around USDC and driving strategic partnerships for innovation.
Top Skills: Ai ModelsApple MacosGoogle SuiteSlack
Reposted 9 Days AgoSaved
In-Office
Charlotte, NC, USA
65K-75K Annually
Mid level
65K-75K Annually
Mid level
Artificial Intelligence • Cloud • Fintech • Information Technology • Insurance • Financial Services • Big Data Analytics
The Associate Development Manager supports agent success through onboarding, training, and performance enablement, preparing for future leadership roles.
Top Skills: DialogueGuidemeMarketing CentralSales Central
10 Days AgoSaved
In-Office
Charlotte, NC, USA
18-70K Hourly
Junior
18-70K Hourly
Junior
Information Technology • Internet of Things • Mobile • On-Demand • Software
As a Sales and Customer Solutions Representative, you will retain customers, upsell services, and enhance customer satisfaction through effective communication and problem-solving in a call center environment.
Top Skills: Billing SystemCable Communications Products
Reposted 11 Days AgoSaved
Easy Apply
Hybrid
Charlotte, NC, USA
Easy Apply
20-38 Hourly
Junior
20-38 Hourly
Junior
Fintech • Mobile • Software • Financial Services
The Pre-Approval Specialist processes borrower documents, verifies required documentation, communicates with borrowers and vendors, and manages loan submissions for underwriting.
Top Skills: Google SuiteMicrosoft Suite
Reposted 14 Days AgoSaved
Hybrid
Charlotte, NC, USA
17-28 Hourly
Junior
17-28 Hourly
Junior
eCommerce • Fashion • Other • Retail • Sales • Wearables • Design
The Lead Supervisor I at Coach will maintain a strong leadership presence, coach team members, analyze sales data, and ensure an exceptional customer experience while supporting business operations and team compliance with company policies.
Reposted 6 Hours AgoSaved
Easy Apply
Remote
United States
Easy Apply
140K-160K Annually
Senior level
140K-160K Annually
Senior level
Artificial Intelligence • Hardware • Internet of Things • Machine Learning • Software • Manufacturing
Responsible for managing enterprise accounts to drive retention, expansion, and customer value, aligning customer objectives with commercial growth opportunities.
Top Skills: GainsightSalesforce
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