Top Customer Success & Experience Jobs in Charlotte, NC

Reposted 2 Hours AgoSaved
Hybrid
Concord, NC, USA
16-25 Hourly
Junior
16-25 Hourly
Junior
eCommerce • Fashion • Other • Retail • Sales • Wearables • Design
The Lead Supervisor I at Coach is responsible for driving sales, coaching teams, enhancing customer experience, and ensuring compliance with company policies. They lead initiatives focused on team collaboration, individual development, and store performance.
Reposted YesterdaySaved
In-Office
Charlotte, NC, USA
Mid level
Mid level
Information Technology • Internet of Things • Mobile • On-Demand • Software
The Supervisor manages retention agents, focusing on customer retention and upselling products, while ensuring compliance and coaching for improved performance.
Top Skills: Billing SystemsCoachingCustomer Service
Reposted 2 Days AgoSaved
Hybrid
Charlotte, NC, USA
Senior level
Senior level
Fintech • Financial Services
As a Branch Manager, lead and develop a high-performing team, manage customer relationships, drive sales for banking products, and execute operational excellence while balancing growth and risk management.
Top Skills: BankingDigital Banking Solutions
Reposted 2 Days AgoSaved
Easy Apply
Hybrid
Charlotte, NC, USA
Easy Apply
20-38 Hourly
Junior
20-38 Hourly
Junior
Fintech • Mobile • Software • Financial Services
The Pre-Approval Specialist processes borrower documents, verifies required documentation, communicates with borrowers and vendors, and manages loan submissions for underwriting.
Top Skills: Google SuiteMicrosoft Suite
Reposted 20 Hours AgoSaved
Remote or Hybrid
United States
42K-42K Hourly
Entry level
42K-42K Hourly
Entry level
Fintech • Information Technology • Insurance • Financial Services • Big Data Analytics
Customer Care Advocates provide customer support, problem-solving, and handle inquiries in a contact center environment, adapting to various technologies and multitasking effectively.
Top Skills: Communication ApplicationsComputer Systems
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7 Days AgoSaved
Hybrid
36 Locations
77K-202K Annually
Mid level
77K-202K Annually
Mid level
Artificial Intelligence • Professional Services • Business Intelligence • Consulting • Cybersecurity • Generative AI
As a Senior Associate in Sales Operations at PwC, you will analyze customer-related strategies, mentor others, and utilize PwC methodologies to enhance customer experiences and business growth for retail clients.
Top Skills: Ms Powerpoint
Reposted 10 Days AgoSaved
Hybrid
Mooresville, NC, USA
Senior level
Senior level
Consumer Web • eCommerce • Information Technology • Retail • Software • Analytics • App development
The role involves developing DIY payment programs, enhancing customer experience, collaborating with partners, and utilizing data analytics to improve Lowe's financial services.
Reposted 14 Days AgoSaved
In-Office or Remote
25 Locations
213K-273K Annually
Expert/Leader
213K-273K Annually
Expert/Leader
Blockchain • Fintech • Payments • Financial Services • Cryptocurrency • Web3
The Director of Circle Ventures will lead the development and execution of venture investments, shaping the ecosystem around USDC and driving strategic partnerships for innovation.
Top Skills: Ai ModelsApple MacosGoogle SuiteSlack
Reposted 14 Days AgoSaved
In-Office
Charlotte, NC, USA
65K-75K Annually
Mid level
65K-75K Annually
Mid level
Artificial Intelligence • Cloud • Fintech • Information Technology • Insurance • Financial Services • Big Data Analytics
The Associate Development Manager supports agent success through onboarding, training, and performance enablement, preparing for future leadership roles.
Top Skills: DialogueGuidemeMarketing CentralSales Central
2 Hours AgoSaved
Remote or Hybrid
USA
70K-110K Annually
Mid level
70K-110K Annually
Mid level
Cloud • Computer Vision • Information Technology • Sales • Security • Cybersecurity
The role combines learning analytics, program support, and operations for L&D initiatives, requiring data analysis and hands-on event logistics.
Top Skills: Ai ToolsArticulate360Docebo LmsExcelSkillsoft PercipioTableau
2 Hours AgoSaved
Remote or Hybrid
USA
70K-110K Annually
Mid level
70K-110K Annually
Mid level
Cloud • Computer Vision • Information Technology • Sales • Security • Cybersecurity
The Technical Support Engineer will troubleshoot and resolve customer issues, provide technical direction, and document processes for GovCloud customers, ensuring high-quality responses and customer satisfaction.
Top Skills: AnsibleAWSAzureDockerGCPHelmKubernetesRest ApiSplunkTerraformWindows
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