Top Customer Success & Experience Jobs in Charlotte, NC

The Lead Supervisor I at Coach is responsible for driving sales, coaching teams, enhancing customer experience, and ensuring compliance with company policies. They lead initiatives focused on team collaboration, individual development, and store performance.

The Supervisor manages retention agents, focusing on customer retention and upselling products, while ensuring compliance and coaching for improved performance.

As a Branch Manager, lead and develop a high-performing team, manage customer relationships, drive sales for banking products, and execute operational excellence while balancing growth and risk management.

The Pre-Approval Specialist processes borrower documents, verifies required documentation, communicates with borrowers and vendors, and manages loan submissions for underwriting.

Customer Care Advocates provide customer support, problem-solving, and handle inquiries in a contact center environment, adapting to various technologies and multitasking effectively.

As a Senior Associate in Sales Operations at PwC, you will analyze customer-related strategies, mentor others, and utilize PwC methodologies to enhance customer experiences and business growth for retail clients.

The role involves developing DIY payment programs, enhancing customer experience, collaborating with partners, and utilizing data analytics to improve Lowe's financial services.

The Director of Circle Ventures will lead the development and execution of venture investments, shaping the ecosystem around USDC and driving strategic partnerships for innovation.

The Associate Development Manager supports agent success through onboarding, training, and performance enablement, preparing for future leadership roles.

The role combines learning analytics, program support, and operations for L&D initiatives, requiring data analysis and hands-on event logistics.

The Technical Support Engineer will troubleshoot and resolve customer issues, provide technical direction, and document processes for GovCloud customers, ensuring high-quality responses and customer satisfaction.