Top Customer Success & Experience Jobs in Charlotte, NC

The Senior Account Manager will manage client relationships, identify cross-selling opportunities, coordinate meetings, and analyze performance within group benefits, requiring 5+ years of experience.

The Senior Product Claims Assistant processes pet health insurance claims, collaborates with clients and veterinarians, and ensures compliance with policies while providing excellent customer service.

The VP of Enterprise Relationship Management will enhance strategic partnerships, lead global collaborations, and shape the future of relationship management at MetLife, focusing on business retention and new development.

As a Personal Banker, you'll assist customers with banking services, open accounts, and provide financial advice, ensuring customer satisfaction.

As a Senior Associate in Sales Operations at PwC, you will analyze customer-related strategies, mentor others, and utilize PwC methodologies to enhance customer experiences and business growth for retail clients.

The role involves developing DIY payment programs, enhancing customer experience, collaborating with partners, and utilizing data analytics to improve Lowe's financial services.

The Director of Circle Ventures will lead the development and execution of venture investments, shaping the ecosystem around USDC and driving strategic partnerships for innovation.

The Associate Development Manager supports agent success through onboarding, training, and performance enablement, preparing for future leadership roles.

As a Sales and Customer Solutions Representative, you will retain customers, upsell services, and enhance customer satisfaction through effective communication and problem-solving in a call center environment.

The Pre-Approval Specialist processes borrower documents, verifies required documentation, communicates with borrowers and vendors, and manages loan submissions for underwriting.

The Lead Supervisor I at Coach will maintain a strong leadership presence, coach team members, analyze sales data, and ensure an exceptional customer experience while supporting business operations and team compliance with company policies.

Responsible for managing enterprise accounts to drive retention, expansion, and customer value, aligning customer objectives with commercial growth opportunities.