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Top Customer Success & Experience Jobs in Charlotte, NC
Information Technology • Internet of Things • Mobile • On-Demand • Software
The Supervisor manages retention agents, focusing on customer retention and upselling products, while ensuring compliance and coaching for improved performance.
Top Skills:
Billing SystemsCoachingCustomer Service
Information Technology • Internet of Things • Mobile • On-Demand • Software
The Residential Customer Solutions Manager oversees in-house Customer Solutions teams, enhancing customer experiences, optimizing revenue, and managing performance. Responsibilities include developing programs, analyzing data, training staff, and addressing churn issues.
Top Skills:
Cable Television ProductsCustomer Service SystemsData AnalysisPerformance Reporting
Fintech • Financial Services
Support financial advisory teams and clients with account information, perform administrative tasks, and maintain compliance files. Interact with clients and resolve inquiries.
Top Skills:
ExcelMicrosoft Office (WordOutlookPowerpoint)
Fintech • Mobile • Software • Financial Services
The Pre-Approval Specialist processes borrower documents, verifies required documentation, communicates with borrowers and vendors, and manages loan submissions for underwriting.
Top Skills:
Google SuiteMicrosoft Suite
Fintech • Information Technology • Insurance • Financial Services • Big Data Analytics
Customer Care Advocates provide customer support, problem-solving, and handle inquiries in a contact center environment, adapting to various technologies and multitasking effectively.
Top Skills:
Communication ApplicationsComputer Systems
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Artificial Intelligence • Professional Services • Business Intelligence • Consulting • Cybersecurity • Generative AI
As a Senior Associate in Sales Operations at PwC, you will analyze customer-related strategies, mentor others, and utilize PwC methodologies to enhance customer experiences and business growth for retail clients.
Top Skills:
Ms Powerpoint
Consumer Web • eCommerce • Information Technology • Retail • Software • Analytics • App development
The role involves developing DIY payment programs, enhancing customer experience, collaborating with partners, and utilizing data analytics to improve Lowe's financial services.
Blockchain • Fintech • Payments • Financial Services • Cryptocurrency • Web3
The Director of Circle Ventures will lead the development and execution of venture investments, shaping the ecosystem around USDC and driving strategic partnerships for innovation.
Top Skills:
Ai ModelsApple MacosGoogle SuiteSlack
Artificial Intelligence • Cloud • Fintech • Information Technology • Insurance • Financial Services • Big Data Analytics
The Associate Development Manager supports agent success through onboarding, training, and performance enablement, preparing for future leadership roles.
Top Skills:
DialogueGuidemeMarketing CentralSales Central
eCommerce • Fashion • Other • Retail • Sales • Wearables • Design
The Lead Supervisor I at Coach will maintain a strong leadership presence, coach team members, analyze sales data, and ensure an exceptional customer experience while supporting business operations and team compliance with company policies.
Fintech • Real Estate • Software • Financial Services • PropTech
The Default Servicing Specialist monitors investments for default events, communicates with homeowners, and conducts due diligence on default incidents, maintaining accuracy and compliance with regulations.
Top Skills:
Mortgage Servicing Software
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