Top Customer Success & Experience Jobs in Charlotte, NC

The Relationship Banker will build relationships with customers, identify their needs, offer banking products, and ensure compliance with licensing regulations.

The Senior Director of Customer Communications will lead the strategy and execution of customer communication efforts to enhance satisfaction, loyalty, and experience across channels and products.

The Sr. Regional Sales Director will lead a team to acquire new business, manage existing accounts, and achieve revenue targets while ensuring client success.

The Solution Consultant will engage in pre-sales activities, provide technical demonstrations, assist in customer qualification, and support sales initiatives, focusing on the ServiceNow platform and CRM solutions.

The Customer Experience Manager ensures customer satisfaction with company projects, manages relationships, and collaborates on project opportunities with CSMs.

The Senior Manager, Business Development will build and maintain sales pipelines, partner with clients on marketing campaigns, and collaborate with internal teams for product delivery.

The Warranty Underwriter/Account Manager manages a portfolio of warranty clients, focusing on revenue growth, relationship management, and underwriting solutions.

The Institutional Account Manager will manage key client relationships, address escalations, enhance client experiences, and build product expertise, contributing to the Sales, Trading, and Prime organization.

As an Institutional RFP Associate, you will manage RFP responses, collaborate with cross-functional teams, and leverage AI tools to optimize workflows and ensure high-quality outputs for institutional clients.

The Professional Services Consultant will implement and advise on Nexthink products, ensure customer satisfaction, and provide technical guidance while collaborating with teams and managing projects.

The Director of Customer Success will lead relationships with enterprise clients, driving satisfaction, retention, and growth through strategic planning and team management.