Top Customer Success & Experience Jobs in Charlotte, NC

As a Sales and Customer Solutions Representative, you will retain customers, upsell services, and enhance customer satisfaction through effective communication and problem-solving in a call center environment.

Responsible for maximizing customer retention by handling inbound and outbound sales calls, addressing concerns, and providing tailored solutions. Collaborates with teams to ensure high service standards while achieving sales targets.

Responsible for managing customer service associates, improving service quality, handling customer inquiries, and ensuring team efficiency.

Support financial advisory teams and clients with account information, perform administrative tasks, and maintain compliance files. Interact with clients and resolve inquiries.

Responsible for addressing customer inquiries, providing assistance with banking services, and ensuring customer satisfaction in everyday banking operations.

The Lead Supervisor I at Coach is responsible for driving sales, coaching teams, enhancing customer experience, and ensuring compliance with company policies. They lead initiatives focused on team collaboration, individual development, and store performance.

The Pre-Approval Specialist processes borrower documents, verifies required documentation, communicates with borrowers and vendors, and manages loan submissions for underwriting.

As a Customer Care Advocate, you will guide customers, solve challenges, and ensure exceptional service in a contact center environment. Responsibilities include training, adapting to new technologies, and meeting key performance indicators.

The Business Procedures Consultant oversees projects, ensures operations meet objectives, analyzes data for improvements, and communicates changes effectively.

As a Senior Associate in Sales Operations at PwC, you will analyze customer-related strategies, mentor others, and utilize PwC methodologies to enhance customer experiences and business growth for retail clients.

The role involves developing DIY payment programs, enhancing customer experience, collaborating with partners, and utilizing data analytics to improve Lowe's financial services.

The Director of Circle Ventures will lead the development and execution of venture investments, shaping the ecosystem around USDC and driving strategic partnerships for innovation.

As a National Account Executive, you will sell the Investigate fraud investigation tool to financial institutions, build a sales pipeline, and represent SentiLink at industry events.

The Enterprise Customer Success Manager facilitates customer engagement, ensuring clients maximize the value of IoT solutions through tailored success plans and collaboration across teams.