Top Customer Success & Experience Jobs in Charlotte, NC

Conduct RSPO SCC audits, assess compliance with standards, prepare reports, communicate findings to clients, and manage audit projects while staying updated on industry practices.

The Wealth Management Client Relationship Manager partners with advisors to support high-net worth clients, managing their financial goals and implementing investment solutions.

Manage commercial insurance client accounts—ensure policies are bound and billed timely, assist with new and renewal accounts, maintain client records, handle endorsements/audits/cancellations/claims, collect payments, and maintain an active P&C license through continuing education.

The internship offers international students a chance to gain professional experience in various fields while immersing in French culture. Students will communicate in French and adapt to new working environments.

The role involves configuring SAP C4C solutions, integrating with backend systems, enhancing SDK toolkits, and providing user support and training.

The Senior Client Success Manager will manage relationships with law firms, driving outcomes and ensuring client satisfaction through strategic insights and data-driven solutions.

The Renewals Account Manager will oversee customer renewals and expansions, ensuring satisfaction and retention through relationship-building and managing renewal processes.

The Junior Account Representative will assist in managing client accounts, develop proposals, ensure communication between teams, and enhance client satisfaction.

Own the technical relationship and system health for assigned accounts, monitor uptime and performance, troubleshoot hardware/software, lead onboarding and training, document configurations, surface upsell opportunities, and collaborate with Engineering, Product, and Account teams to meet SLAs and drive adoption.

Manage onboarding, training, support, health, retention, and expansion for ~30 mid-market Swine accounts. Deliver high-touch engagement (monthly meetings, on-site visits), demonstrate ROI via insights reports, support sales, and coordinate with Product and Service teams. Maintain CRM records and roll out product features.