Top Customer Success & Experience Jobs in Charlotte, NC

The Customer Retention Specialist will manage customer concerns, drive retention, and enhance satisfaction through problem-solving and effective communication, working collaboratively with various teams.

Palmetto invites interested candidates to join its talent community for potential future roles in clean tech, emphasizing a promote-from-within culture and career growth opportunities.

The SAP C4C Functional Consultant will design and implement SAP C4C solutions, configure the system, manage user training, and support integration with various SAP modules and devices.

The role involves managing Facebook page promotions, collecting likes, and may lead to a full-time position. Candidates should be current students.

Own deployment, adoption, and outcomes for a portfolio of ~10 strategic accounts. Lead deployment planning and implementation, manage risks, monitor health with AI signals, drive product adoption, build success plans and executive business reviews, partner with sales on renewals/expansion, surface customer feedback, and develop repeatable playbooks to scale customer outcomes.

Manage a portfolio of property management clients to drive product adoption, compliance, engagement, retention, and revenue. Serve as primary client contact, conduct strategic reviews, coordinate onboarding/training, monitor dashboards, execute compliance improvement plans, collaborate cross-functionally, conduct onsite visits, and report on portfolio health and metrics.

Serve as delivery leader and strategic partner to enterprise customers to execute Customer Success Contracts, orchestrate cross-functional programs, drive cloud adoption and consumption, manage account planning and renewals, identify growth opportunities, mitigate blockers, lead delivery teams, and apply intermediate technical and service-management expertise to achieve customer outcomes.

The Personal Lines Account Manager provides customer service and sales support for personal lines, handling requests and ensuring customer satisfaction through effective communication and follow-up.

Using the NannyPod app, babysitters can pick up childcare jobs on-demand, including date nights and backup nanny roles. Requires childcare experience and various certifications. Providers can choose their services and pay rates.

Game Guides lead guests through escape rooms, ensuring everyone enjoys their experience by providing friendly service and solving puzzles. They manage game setups and ensure operational excellence while handling guest interactions thoughtfully.