Top Customer Success & Experience Jobs in Charlotte, NC

Manage and deepen strategic CPA and accounting firm partnerships by coordinating partner engagement, reporting, events, and CRM-tracked interactions. Ensure execution of commitments, collaborate cross-functionally to support partner needs, and help embed Choreo Advisors within partner firms to expand formal CPA partnerships.

The Managing Director of Ocean Marine Underwriting leads a team of underwriters in managing profitability, growth, and customer relationships in marine insurance, while negotiating complex deals and implementing business strategies.

The Streaming Anchor will lead live broadcasts, create compelling stories, collaborate with the news team, and engage audiences through innovative content for streaming platforms.

Champion digital adoption by troubleshooting CE digital tools, managing digital support inboxes, conducting outbound outreach to contractor partners, coordinating onboarding and training, collaborating with marketing and leadership, and producing BI and Salesforce reporting to drive usage across sales teams, branches, and partners.

The Clinic Coordinator acts as a patient liaison, generating leads, closing leads, maintaining memberships, and nurturing relationships through effective communication and customer service. They handle lead generation via social media and community events, schedule appointments, provide information about services, and respond to inquiries.

The Hardgoods Coordinator will lead the Bike & Snow departments, ensuring exceptional customer service, training staff, managing operations, and enhancing community relationships while achieving sales goals.

Provide client-facing support and training for the MSIGHTS Platform, monitor platform operations, perform data QA and ad hoc analysis, resolve data issues, coordinate with technology team, manage client projects, and maintain documentation of reporting logic and developments.

The Luxury Sales Consultant at Blue Nile provides exceptional customer service, assists in jewelry purchases, builds long-term customer relationships, and meets sales goals in a retail environment.

Conduct RSPO SCC audits, assess compliance with standards, prepare reports, communicate findings to clients, and manage audit projects while staying updated on industry practices.

The Wealth Management Client Relationship Manager partners with advisors to support high-net worth clients, managing their financial goals and implementing investment solutions.