Top IT Support & Helpdesk Jobs in Charlotte, NC

The Help Desk Lead will manage operations for a Help Desk team, focusing on team development, operational excellence, and customer experience while ensuring compliance and effective communication with stakeholders.

The IT Manager leads an engineering team to deliver features, drives project technical direction, and ensures quality outcomes while managing IT operations and promoting team productivity.

The IT Support Specialist will establish the IT Help Desk, manage device lifecycle across multiple OS, and ensure effective IT operations support.

Lead the L3 hardware support for GPU-dense datacenter infrastructure, managing high-severity incidents, team building, and vendor escalations.

Manage and optimize NetSuite ERP, integrate with SaaS applications, provide user support, and ensure data accuracy and system availability.

The ServiceNow Administrator handles administration, configuration, and support of the ServiceNow platform, optimizing workflows, troubleshooting issues, and collaborating with technical teams to maintain platform stability and efficiency.

The Senior Director of Enterprise Engineering will lead IT Operations and Systems Engineering, develop IT strategies, oversee employee technology, and ensure security compliance.

The IT Specialist will manage internal technology systems, focusing on automation, systems administration, and supporting a remote workforce while ensuring compliance with HIPAA.

The Encompass Support Manager oversees support operations of the Encompass LOS, managing teams, resolving issues, and implementing improvements for production support.

The Technical Operations Support Specialist will troubleshoot technical issues, support users, manage tickets, and collaborate with teams to improve processes and enhance member satisfaction.