Top Customer Support Jobs in Charlotte, NC

8 Days AgoSaved
Remote
6 Locations
Entry level
Entry level
Information Technology • Legal Tech • Professional Services • Analytics • Business Intelligence
Generic entry-level associate role at LexisNexis focusing on supporting customers and enabling use of legal and business information solutions. Emphasis on equal-opportunity hiring and accessibility; specific responsibilities not provided.
8 Days AgoSaved
Remote
United States
60K-65K Annually
Junior
60K-65K Annually
Junior
Professional Services
Provide virtual customer support and onboarding for the Career Edge app and website, facilitate online workshops and orientations, run digital outreach campaigns, assist participants with online intakes and applications, document engagement in reporting databases, and deliver concierge-level remote assistance via chat, email, and video calls.
Top Skills: Career EdgeEmailGoogle CalendarGoogle DocsGoogle DriveGoogle MailGoogle SheetsExcelMicrosoft PowerpointMicrosoft WordMobile AppsMs TeamsSocial MediaText-Messaging ApplicationsWeb AppsWeb Conferencing SoftwareWebexZoom
8 Days AgoSaved
Remote
USA
Junior
Junior
Artificial Intelligence • Edtech • Security • Software
Handle high-volume inbound customer calls and transactional support requests (account updates, order status, billing). Document interactions in case systems, manage follow-ups and queues, escalate as needed, and use Salesforce and Office 365 to support timely, quality resolutions.
Top Skills: Mac Operating SystemsMicrosoft Office 365Pc Operating SystemsSalesforce
15-17 Hourly
Entry level
Energy • Utilities • Renewable Energy
Handle inbound or outbound calls with prospective students, screen inquiries using interactive scripts, warm-transfer qualified leads to admissions advisors, disposition calls accurately, meet quality and performance metrics, log into multiple contact systems, and work flexible shifts including evenings and weekends.
Top Skills: AvayaCisco Interaction CenterIexInteractive Scripting ToolMS OfficeMy Call Center
9 Days AgoSaved
Remote
United States
23-23 Hourly
Junior
23-23 Hourly
Junior
Fintech • Financial Services
Provide inbound phone and digital support for retail bank onboarding: review and approve applications, troubleshoot issues, complete account maintenance, adhere to SLAs and regulations, participate in testing and training, and deliver excellent customer service across varied schedules.
New

Cut your apply time in half.

Use ourAI Assistantto automatically fill your job applications.

Use For Free
Application Tracker Preview
9 Days AgoSaved
Remote
USA
Senior level
Senior level
Artificial Intelligence • HR Tech • Legal Tech • Professional Services
Serve as the nominal local director for a Korean company, assist with identity verification for banking, tax, and platform processes, and support Coupang onboarding and basic compliance. Provide phone, SMS, and video verification help and relay information in Korean as needed.
9 Days AgoSaved
Remote
United States
50K-54K Annually
Junior
50K-54K Annually
Junior
Information Technology • Consulting
Provide phone and email support for Ting customers, troubleshoot root causes, document and report technical issues, use ticketing systems, liaise across departments, prioritize tasks in a fast-paced remote environment, and assist Engineering by testing software and hardware.
9 Days AgoSaved
Remote
United States
Senior level
Senior level
Artificial Intelligence • Machine Learning • Natural Language Processing • Professional Services
Place certified English-to-Spanish interpreters for a Rhode Island state contract. Requires 5–7 years interpreting experience, recognized certification, native Spanish fluency, and English fluency. Applicants should submit an updated CV and hourly rate.
10 Days AgoSaved
In-Office or Remote
24 Locations
Entry level
Entry level
Blockchain • Fintech • Payments • Financial Services • Cryptocurrency
Provide multi-channel client support (chat, phone, email), resolve technical issues, escalate via Salesforce or Jira, verify client documents, update clients, prepare reports, meet quarterly KPIs, attend trainings, and perform ad hoc tasks.
Top Skills: JIRASalesforce
16 Days AgoSaved
Remote
United States
176K-220K Annually
Senior level
176K-220K Annually
Senior level
Real Estate • Travel • PropTech
The Senior Manager of Workforce Planning will oversee staffing efficiency, service level management, performance analysis, team leadership, and interdepartmental collaboration to enhance customer support operations at Airbnb.
Top Skills: AspectNiceVerintWfm Software
All Filters
JobType
New Jobs
Job Category
Experience
Industry
Company Name
Company Size

Sign up now Access later

Create Free Account