Top Tech Jobs & Startup Jobs in Charlotte, NC

Design and run an enterprise AI learning curriculum, build and manage an internal AI community, evangelize AI across the company, measure adoption, partner with HR and leaders on AI readiness and change management, and influence AI strategy and talent development.

Manage a portfolio of clients as a strategic partner: build executive relationships, coordinate cross-functional teams (Accounting, HR, Payroll, Tax), monitor client health, lead renewals, drive retention and service improvements, and run executive business reviews.

The Customer Onboarding Specialist is responsible for training and onboarding clients on MerusCase software, maintaining client relationships, resolving inquiries, and enhancing customer satisfaction.

Manage end-to-end CRM lifecycle: strategy, audience segmentation, campaign build/deployment (email, SMS, push), QA, A/B and multivariate testing, lifecycle optimization, analytics, and cross-functional collaboration to increase fan engagement and lifetime value.

Handle escalated inbound calls and provider communications, research payer systems for refund/claim questions, log and return voicemails, monitor email/chats, escalate issues, meet quality/productivity standards, and comply with HIPAA.

Lead design and implementation of credit card products, managing onboarding, account lifecycle, PRDs, data requirements, customer communications, integrations, and cross-functional alignment with technology, operations, compliance, and legal to ensure successful product launches and roadmap execution.

Manage long-term success, adoption, retention, and expansion for enterprise customers using MariaDB and GridGain. Onboard customers, drive best practices, conduct business reviews, act as escalation contact, coordinate with Solutions Engineers and Account Executives, measure customer health, and champion customer needs across the company.

Lead OpenSesame’s brand and creative function: own brand stewardship, editorial strategy, creative operations, team leadership, and AI-enabled workflows. Build governance, scale content production, partner across Growth and Product Marketing, and measure brand contribution to pipeline and awareness.

Lead brand stewardship and creative operations for OpenSesame: own editorial strategy, govern brand standards, manage designers/copywriters/contractors, implement AI-enabled marketing workflows, partner with Growth and Product Marketing, and build scalable content operations that drive awareness, sales enablement, and pipeline contribution.

Lead product marketing for OpenSesame: own end-to-end GTM strategy, messaging, launches, sales enablement, market research, and GTM analytics. Build launch processes, improve collateral and sales outcomes, incorporate AI/LLM workflows, and drive cross-functional alignment to accelerate revenue and brand position.

The Brand Marketing Partner will lead social strategy, creator partnerships, and community growth for game titles, executing growth-oriented campaigns and building sustainable audience engagement.

As a Senior Data Analyst, you will analyze game telemetry data, translate business needs into insights, and guide technical teams. You will also lead exploratory data analysis and maintain data quality practices.

Lead end-to-end M&A and venture transactions: source opportunities, negotiate terms, coordinate due diligence, build pro forma financial models and valuations, drive cross-functional consensus, and close deals while mentoring the Corporate Development function and maintaining industry networks.

Manual QA Engineer responsible for manual testing of iOS, Android, and web apps. Test new features, document bugs in Jira with reproduction steps, validate fixes, perform release candidate and smoke testing, contribute to test planning and regression suites, and collaborate with engineering and product teams to ensure release readiness.

Review and approve retail advertising and communications for compliance with federal, state, FINRA, SEC, and insurance regulations. Research and respond to regulatory inquiries, manage SME review processes, maintain compliance documentation, and advise business units on regulatory impacts.