Top Tech Jobs & Startup Jobs in Charlotte, NC

Drive new SaaS business growth across North American financial services accounts. Responsibilities include territory planning, outbound prospecting, full-cycle sales, product demonstrations, consultative selling, negotiations, quota attainment, Salesforce pipeline management, forecasting, and collaboration with Sales Engineering, Marketing, and Customer Success teams. Build executive relationships, identify expansion opportunities, and help customers modernize secure digital agreement processes.

Owns retention, customer satisfaction, platform adoption, and renewals for a portfolio of global B2B SaaS accounts. Builds executive relationships, monitors customer health and usage, leads business reviews, coordinates onboarding and technical delivery, resolves issues, communicates product value, and maintains account plans in Gainsight and Salesforce. Partners cross-functionally with Sales, Solutions Architecture, Shared Success, Product, Security, and Program Management to deliver customer outcomes and reduce renewal risk.

Provides Tier II technical support for application, hardware, network, server, workstation, cloud, and mobile-device issues. Troubleshoots Windows, macOS, and Linux environments; manages user accounts, permissions, and access rights; monitors systems and networks; documents resolutions; mentors junior staff; and supports software deployments, upgrades, and network projects. Tracks incident trends and root causes to improve IT service delivery and user experience.

Manages customer accounts for Axalta’s automotive coatings business, serving as the primary customer contact, maintaining satisfaction and retention, executing account plans, communicating product and service value, resolving issues, documenting interactions in Salesforce, supporting distributor management, and leading paint conversion efforts. The role requires collaboration with regional teams, strong customer support skills, automotive refinish industry knowledge, and travel to customer sites across Illinois and surrounding areas.

Provide email, chat, and occasional phone support to B2B customers. Own issues from investigation through resolution or escalation, recreate scenarios in test environments, identify product solutions, anticipate customer needs, and meet productivity, satisfaction, and reliability goals.

Own US institutional sales for Prividium, targeting banks, asset managers, market-infrastructure providers, and payment firms. Responsibilities include account strategy, outbound pipeline creation, executive discovery, navigating complex regulated buying processes, negotiating strategic agreements, and delivering revenue outcomes. The role also feeds customer, competitor, and regulatory insights into product and go-to-market decisions. Candidates need enterprise B2B sales experience, institutional financial-services expertise, large-deal success, technical credibility, and experience selling emerging products.

Lead enterprise sales for automotive dealer groups, owning the full sales cycle from pipeline development through close. Build relationships with dealer principals and operational leaders, conduct high-value discovery, lead pricing and contract negotiations, support demos and pilots, and convert pilots to paid customers. The role focuses on multi-rooftop deals, pipeline quality, revenue per deal, conversion rates, and representing Cerence at industry events. Approximately 30% travel to customer sites is required.

Supports the full lifecycle of enterprise business applications in an Agile IT environment, including analysis, design, testing, deployment, maintenance, integrations, documentation, and process improvement. Collaborates with business stakeholders, technical teams, vendors, and senior analysts to maintain stable and secure applications. Provides end-user support through issue triage and root-cause analysis, monitors project deliverables, manages risks, and supports dataflows and technical procedures.

Provides Tier II technical support for applications, hardware, networks, servers, workstations, cloud environments, and mobile devices. Troubleshoots complex issues, manages user accounts and permissions, documents solutions, monitors systems, and reports incident trends. The role also mentors junior staff and participates in software deployments, system upgrades, and network enhancement projects while delivering strong customer service.

Supports regional commercial performance for the atomic spectroscopy product line. Provides technical and commercial expertise to sales teams, leads competitive responses, localizes product launches, delivers sales training, manages beta programs, gathers market intelligence, supports customer demonstrations and strategic accounts, and feeds regional customer and competitive insights into central product strategy. Requires extensive regional travel and strong scientific instrumentation knowledge.