Top Tech Jobs & Startup Jobs in Charlotte, NC

Designs and leads industrial automation control systems for material handling solutions. Responsibilities include concept development, specifications, PLC programming, control panel schematics, prototyping, testing, manufacturing transition, field troubleshooting, and project leadership. Requires expertise in industrial automation, Allen-Bradley controls, HMI/SCADA, electrical CAD, machine safety codes, and risk assessments. The role involves up to 60% domestic travel across North America and mentoring junior engineers.

Leads regional operations training across data center sites, including onboarding, role-based instruction, drills, qualification boards, assessments, remediation, and training content development. Maintains auditable records, dashboards, qualification paths, and training plans while partnering with technical operations, safety, site leaders, and subject matter experts. Supports mobilizations, new-site readiness, vendor training, continuous improvement, and global training standardization. Regular travel within the assigned region is required.

Designs and facilitates interactive sales training, onboarding, certifications, coaching, and ongoing seller development. Creates instructor-led and digital learning content, identifies skill gaps, supports AI and sales technology adoption, and partners with sales leaders and subject matter experts. Evaluates training effectiveness and manages enablement initiatives from development through delivery.

Own the post-sale lifecycle for approximately 60 mid-market OnitX customers. Serve as a trusted advisor, monitor account health, conduct business reviews, support renewals, identify expansion opportunities, and collaborate with Implementation, Support, Product, Marketing, and Account Management. The role requires managing complex stakeholder environments, improving customer outcomes, and sharing best practices across the Customer Success organization.

Manage a portfolio of SMB customers by driving adoption, engagement, retention, and growth. Monitor customer health and usage trends, identify risks and opportunities, and provide proactive guidance. Build relationships with Legal Ops, Finance, and IT stakeholders while serving as a trusted advisor. Lead scalable engagement programs, resolve customer challenges, and collaborate with Implementation, Support, Marketing, Product, and Account Management teams.

Processes customer contracts, sales orders, invoices, credits, purchase orders, and vendor invoices. Reviews contract terms, calculates amounts due, supports revenue recognition, resolves billing discrepancies, maintains billing records, and assists with month-end, quarter-end, year-end close, audits, and accounting controls.

Build production agentic AI systems that reason across imagery, point clouds, BIM models, drawings, specifications, and sensor data. Responsibilities include designing multi-step agents, retrieval and grounding systems, tool interfaces, evaluations, model selection, traceable outputs, and production deployment. The role requires multimodal ML expertise, strong Python engineering, spatial-data fluency, and experience taking LLM or VLM systems into production.

Leads ERP strategy, governance, operations, optimization, and support for higher education customers. Manages ERP analysts and technical teams, oversees implementations, upgrades, integrations, testing, releases, security, and system performance. Partners with executives and business stakeholders on process improvement, automation, organizational change, user adoption, and technology roadmaps. Also manages vendors, budgets, resources, and cross-functional initiatives while ensuring enterprise applications align with business objectives.

Own the post-sale experience for strategic enterprise customers, driving adoption, retention, expansion, and customer health. Build and lead the Customer Success function by hiring Customer Success Managers, developing playbooks, establishing operating models, forecasting renewals, and implementing tooling. Serve as an executive sponsor for key accounts, partner with Sales, Product, Engineering, and Deployment, translate customer feedback into product input, and report performance and strategy to executives and the board.

Vice President of Client Success will lead employer and health plan customer segments, including implementation, renewals, expansions, and revenue growth. The role manages executive client relationships, develops scalable client success systems and teams, communicates program ROI, identifies retention risks, and improves customer and patient experiences. This leader will mentor managers, partner cross-functionally with Commercial, Product, Operations, Marketing, and Clinical teams, and develop strategies for organizational scale.

Sell Effectual’s managed and professional cloud services to enterprise healthcare and life sciences organizations. Build AWS partner and customer relationships, develop sales strategies, generate pipeline, conduct discovery, present to executives, qualify opportunities, coordinate solution proposals and statements of work, negotiate commercial terms, and manage sales cycles through completion. The role requires enterprise public cloud sales experience, AWS relationships, familiarity with HCLS regulatory requirements, and achievement of sales quotas.

Leads complex cloud migration and technology consulting engagements from kickoff through completion, managing scope, budgets, timelines, staffing, risks, governance, and customer relationships. The role coordinates cross-functional teams, facilitates Scrum or hybrid practices, monitors financials, resolves escalations, communicates with executives, supports account growth, manages vendors, and mentors project managers. Success requires delivering high-quality outcomes on time and within budget while driving accountability without positional authority.

Designs, implements, troubleshoots, and optimizes AWS cloud networking infrastructure for client environments. Responsibilities include deploying VPC resources, configuring hybrid connectivity and Direct Connect, applying enterprise networking technologies, enabling network visibility, supporting migrations, improving resilience and security, and documenting environments. The role collaborates with delivery teams and clients across multiple projects while advising on cloud networking strategy and implementation.

Leads strategy, roadmap, and business outcomes for AbsenceSoft’s compliance engine and enterprise platform. Oversees product managers and domain experts, expands regulatory coverage, guides platform capabilities such as identity, configuration, integrations, and data, and partners with Engineering, Legal, Sales, and executives. The role requires enterprise B2B SaaS product leadership, AI governance in accuracy-critical domains, measurable commercial results, and experience scaling complex compliance and platform products.