Top Tech Jobs & Startup Jobs in Charlotte, NC

Lead technical delivery of a cyber threat intelligence program for an international government customer. Responsibilities include requirements analysis, solution architecture, security-tool integration, deployment, transition to operations, performance and security ownership, third-party component management, and customer engagement. The role also leads customer success and support staff, provides product feedback, and requires substantial international travel. Experience with MISP, cyber intelligence or defense, security operations, and an active Secret clearance is required.

Manages domestic and international client accounts, relationships, onboarding, service quality, KPIs, issue resolution, and escalations. Coordinates with sales, operations, customer service, and internal subject-matter experts to develop solutions, improve processes, create SOPs, and identify growth opportunities. Conducts client meetings, compiles reports, monitors carrier performance, supports compliance, and travels periodically up to 40%.

Design polished, responsive web experiences spanning UX/UI, digital merchandising, marketing, and acquisition. Create high-fidelity designs and reusable Figma components, evolve visual language and dark-mode systems, prepare assets in Photoshop, and collaborate with developers to ensure accessible, feasible implementation. Manage assignments from concept through delivery while incorporating feedback and meeting deadlines. Preferred experience includes motion design, prototyping, e-commerce, conversion-focused design, and emerging AI creative tools.

Design and build multi-agent applications using Google's ADK, including agents, tools, backend APIs, databases, and TypeScript web interfaces. Deploy and operate services on GCP with Cloud Run and Agent Engine. Develop evaluation suites, feedback loops, tracing, logging, authentication, CI/CD, and comprehensive testing to ensure reliable agent behavior. Integrate Gemini models, REST and MCP tools, and customer systems while using AI coding assistants and collaborating with technical leads and stakeholders.

Own application architecture across customer engagements, designing cloud-native systems and leading engineering teams. Support pre-sales through discovery, solution scoping, estimates, proposals, and technical presentations. Produce architecture documentation, guide implementation, resolve delivery issues, establish engineering standards, and remain hands-on when needed. The role also defines agentic AI delivery practices and maintains alignment among customers, stakeholders, project managers, and cloud architects.

Research, prospect, and qualify leads across Canada and the US through outbound calls, email, and social media. Answer prospect questions, provide information to Account Executives, and meet productivity goals based on meetings held and pipeline generated. The role requires tenacity, organization, strong listening and communication skills, relationship building, problem-solving, and self-motivation. Prior SaaS sales experience is preferred but not required.

Administer and support CyberArk infrastructure hosted in AWS across Windows, Unix, and Linux environments. Manage Vaulting, CPM, PSM, PSMP, providers, and plugins, including packaging and deployment. Perform L2/L3 operational support, incident response, server upgrades, and automation using Terraform, CI/CD, scripting, APIs, and Python. Participate in on-call and weekend coverage rotations.

Develop, implement, and maintain scalable scoped and custom applications on the ServiceNow platform. Responsibilities include scripting, integrations, platform customization, troubleshooting complex issues, code reviews, security and performance improvements, and adherence to development standards. The role requires collaboration with technical and business teams, knowledge of core ServiceNow modules, AI-assisted development tools, and working experience with Python and AWS.

Provides L2/L3 support for enterprise AWS and hybrid infrastructure environments. Leads incident response, troubleshooting, root cause analysis, releases, production changes, monitoring, automation, and observability improvements. Collaborates with technical teams, business stakeholders, vendors, and management while serving as a subject matter expert and driving operational excellence, reliability, and continuous improvement.

Maintain and enhance the ICOMS billing system and IBM AS/400 environment. Responsibilities include implementing and testing system changes, troubleshooting issues, supporting data migrations, automating processes, documenting workflows, configuring features, and supporting customer-facing departments. The role requires ICOMS, GUI, IAD, and AS/400 experience, along with database, troubleshooting, reporting, and Microsoft Office skills. Overnight maintenance and project coordination may be required.

Build and enhance production-grade full-stack applications using React, Java, and/or Python. Develop scalable microservices and RESTful services, resolve performance and architectural issues, and deliver high-throughput, low-latency systems in cloud environments. Collaborate in Agile teams, use modern development and CI/CD practices, apply AI-assisted development tools, and mentor engineers while owning implementation across the application stack.

Supports the design, installation, testing, troubleshooting, documentation, and sustainment of wired network and telecommunications infrastructure at Air Force and Space Force sites. Assists senior engineers with fiber-optic testing, equipment installation, site assessments, project documentation, stakeholder coordination, and ISP/OSP activities. The role requires Secret clearance, U.S. citizenship, strong technical communication, and extensive travel to implementation sites.

Leads planning, transition, delivery, and operational oversight for a portfolio of federal IT applications and services. Manages schedules, backlogs, risks, dependencies, stakeholder relationships, technical teams, projects, incidents, and change requests. Drives service improvements, evaluates technology and operational approaches, and briefs leadership on performance and priorities. Requires extensive federal IT program or application portfolio management experience, Agile and DevSecOps expertise, PMP certification, U.S. citizenship, and eligibility for a CBP background investigation.

Executes and improves integrated eCommerce marketing campaigns across paid search, SEO, social media, email, online storefronts, content, automation, A/B testing, and metrics reporting. Manages workflows, approvals, project tracking, and stakeholder communications while collaborating with creative, performance marketing, client marketing, and strategy teams. Serves as a subject-matter expert, mentors colleagues, supports process improvements, and helps manage eCommerce platforms and digital customer experiences.

Processes and validates rebate applications, supporting documents, customer records, and related transactions. Determines eligibility, resolves discrepancies, provides program guidance and customer support across multiple channels, maintains accurate records, and uses business systems to research issues. Supports multiple energy programs and stakeholders while meeting quality, productivity, accuracy, customer experience, and KPI objectives.

Processes and validates rebate applications, supporting documentation, customer records, and related transactions. Determines eligibility, resolves discrepancies, provides program guidance and status updates through multiple communication channels, maintains accurate records, and supports customers, partners, and internal teams. The role handles confidential information, adapts to changing program demands, meets quality and productivity goals, and identifies process improvement opportunities.

Own the Consumer Payments organization’s planning and execution operating system. Lead quarterly OKRs, weekly executive cadences, cross-squad dependency and risk tracking, experimentation governance, and ClickUp adoption. Coordinate programs across product, engineering, design, and compliance while driving change management and AI-powered workflow automations. Partner with senior leadership to improve planning architecture, operational predictability, and organizational speed.

Own the Consumer Payments organization’s planning and execution operating system. Lead quarterly planning, OKRs, weekly operating cadences, executive reporting, cross-squad dependency tracking, experimentation governance, AI-powered workflow automation, and complex change initiatives. Partner with product, engineering, design, compliance, and executive leaders to improve organizational speed, alignment, and predictability.

Own the Consumer Payments organization’s planning and execution operating system. Lead quarterly OKRs, weekly operating cadences, executive reporting, dependency tracking, risk mitigation, experimentation governance, and cross-squad programs. Establish ClickUp as the source of truth, improve planning processes, coordinate change management, and deliver AI-powered operational automations. Partner with product, engineering, design, compliance, and executive leaders across US and LatAm teams.