Top Tech Jobs & Startup Jobs in Charlotte, NC

Handle inbound/outbound customer calls to resolve billing and service issues, retain and upsell Spectrum TV, internet, and phone products, process orders in the billing system, meet call metrics, and maintain professional customer interactions.

Manage high-priority client complaints, executive escalations, and disputes for Spectrum Business. Conduct research, negotiate resolutions, document outcomes, coordinate with internal teams, monitor billing and installation funnels, run root-cause analysis, recommend process improvements, maintain databases, ensure compliance, and retain customers by resolving issues professionally.

Manage assigned healthcare, hospitality or SLED enterprise accounts to retain and grow revenue. Meet monthly quotas, conduct face-to-face account reviews, resolve client issues, update internal databases, support collections, and attend sales training. Travel to customer locations and act as customer advocate across Spectrum departments.

Lead strategy and go-to-market for Arc's capital markets ecosystem. Define roadmap, design partnerships and commercial structures, influence product priorities, and build repeatable frameworks to drive institutional on-chain activity and long-term network effects across the capital markets value chain.

Lead strategy and GTM for agentic commerce on Arc, driving ecosystem partnerships, product alignment, and adoption of USDC and Circle Agent Stack across AI builders, platforms, and enterprises.

Own Circle's monetization vision and translate it into pricing strategies across digital assets, identifying monetization opportunities and advising on product pricing. Build financial models and represent Circle in external discussions while driving alignment with executive leadership on significant pricing decisions.

Manage and grow relationships with affluent and complex customers by providing multi-product banking, credit, lending, and investment solutions. Acquire new clients, deepen existing relationships, coordinate with Wealth, Home Lending, and Business partners, ensure accurate documentation and regulatory compliance, promote digital adoption, and support branch service needs while meeting licensing and risk standards.

Lead a branch sales team to acquire, deepen, and retain customer relationships across deposits, lending, cards, and investments. Coach and develop staff, drive branch performance, manage operational risk and compliance, partner with internal product teams, promote digital adoption, and complete the Branch Manager Readiness Program prior to placement.

Support remote compliance supervision for branch managers and financial advisors by conducting compliance and operational reviews, designing risk processes, identifying and resolving issues, using technology and reports, and collaborating with advisors and management to ensure regulatory and firm policy compliance.

Provide high-level administrative, logistical, and communications support to Vice President(s): manage calendars, prepare presentations and reports, coordinate travel and events, handle confidential information, assist with budgets and onboarding, and act as liaison for internal and external stakeholders.

Drive organic search visibility and digital commerce performance for assigned segments through keyword and SERP analysis, technical SEO audits, competitive benchmarking, opportunity sizing, cross-functional execution, launch validation, and performance measurement to increase traffic, conversions, and revenue.

Lead global enterprise sales for Lowe's Commerce Solutions across Americas, ANZ, and APAC. Build and scale regional sales teams, drive ARR and bookings, execute go-to-market strategies, manage complex negotiations, cultivate executive relationships, and collaborate cross-functionally to expand market presence and meet revenue targets.

Designs and leads solution architecture for complex lending technology programs. Analyzes business requirements, communicates with stakeholders, resolves technical issues, oversees hardware/software design, and ensures project phases meet objectives and risk standards.

Lead and oversee QA activities and teams for one or multiple software products. Ensure products meet company, industry, and regulatory quality standards; investigate defects and drive corrective actions; implement QA programs, standards, methodologies, and metrics; review major test results; provide coaching, training, and performance management for QA staff.

The Software Architect will participate in design discussions, analyze legacy systems, and design integrations for enterprise solutions using microservices and event-driven architecture, while ensuring compliance with architecture standards.

The role involves optimizing sourcing and procurement processes, providing strategic guidance, managing projects, and enhancing operational efficiency for clients. Responsibilities include data interpretation, supplier relationship management, and team oversight.

Lead sourcing and procurement engagements to drive cost savings, improve supplier relationships, and strengthen supply chain resilience. Advise clients on strategic sourcing frameworks, implement digital procurement (Coupa), manage complex procurement projects and contracts, perform spend analysis, and coach team members while overseeing budgeting and compliance.

Provide specialized tax advice on R&D tax credits, accounting methods, and fixed-assets; analyze complex tax regulations; collaborate with clients on compliance and planning; mentor junior staff; produce technical tax documentation; build client relationships and align tax strategies with business objectives while upholding PwC technical standards.

The Process Manager will manage process improvements, support applications, collaborate with teams, and provide data insights for decision-making.

As a Senior Associate in Product Management, you will lead product delivery, collaborate across teams, and implement strategies to enhance commercial banking technology and operations.

Build and maintain Nexthink automations, remote actions, dashboards, and integrations (especially with ServiceNow) to enable proactive, preventative, and self-healing digital employee experience. Engineer data workflows, analyze telemetry, create dashboards and reports, and collaborate with IT support teams to reduce ticket volume and improve endpoint health and experience.

The AI Automation Lead will architect and deliver multi-agent AI workflows, develop full-stack applications, and lead technical decisions across engineering teams.

Process and manage a pipeline of 30-50 home equity loan applications, verify documentation, communicate with borrowers, loan officers, underwriters, and third parties, ensure timely packaging to meet closings and lock expirations, and maintain compliance with mortgage guidelines.

Provide underwriting support for Home Equity by answering guideline, occupancy, income, and complex scenario questions; document scenarios and create QRG/FAQs; own SOP updates; assist QA, audit remediation, and training; act as liaison for credit exceptions and underwriting escalation.

Design and deploy access controls, authorization policies, and automated lifecycle workflows on the Veza platform. Lead IAM architecture and integrations across cloud and SaaS, implement JML provisioning, govern non-human identities, build API-driven integrations, advise security leaders, and run customer-facing deployments from requirements to production.