Top Tech Jobs & Startup Jobs in Charlotte, NC

Leads Salesforce business analysis for client implementations from discovery through deployment. Facilitates workshops, gathers and prioritizes requirements, creates user stories and process documentation, manages backlogs, supports integrations and QA, and serves as the liaison between technical and business stakeholders. The role also manages client relationships, mentors junior analysts, supports training and deliverables, escalates project risks, and responsibly adopts approved AI tools.

Serves as the embedded Scrum Master for Platform Architecture and Infrastructure teams. Protects team capacity, facilitates prioritization, maps cross-team dependencies, coaches Agile ceremonies, improves roadmap and impact visibility, and ensures delivery practices align with governance requirements. The role also reports on team health and strategic-plan execution, with future opportunities to mentor other Scrum Masters and expand Agile coaching across the organization.

Lead the global Voice of the Customer practice portfolio, translating strategy into roadmaps, workstreams, governance, and measurable outcomes. Manage interconnected initiatives involving offer development, methodology, research, enablement, go-to-market activities, and continuous improvement. Coordinate cross-functional stakeholders, resolve dependencies and risks, drive accountability, support executive communications, and establish scalable program management processes for a growing global practice.

Manage enterprise client relationships, drive StackAdapt platform adoption, oversee programmatic advertising campaigns, optimize performance against KPIs, and identify expansion opportunities. Responsibilities include leading RFPs, developing campaign strategies, implementing tags and pixels, reporting results, presenting business reviews, training clients, and collaborating with Account Executives and Ad Operations Specialists to grow revenue and maximize campaign ROI.

Provide timely developer support for Supabase users across billing, implementation, optimization, and technical issues. Triage cases, guide users to documentation and code examples, monitor GitHub feedback channels, escalate issues, and identify tooling improvements. Reproduce bugs and create test cases when applicable. The role requires strong SQL and PostgreSQL knowledge, Linux and command-line proficiency, GitHub experience, excellent English communication, and at least three years of developer-support experience. This is a fully remote APAC weekend position with four 10-hour shifts.

Administer Red Hat and Windows servers across on-premises and AWS environments; manage performance, capacity, patching, PKI certificates, vulnerability scans, and SCAP/STIG compliance. Support audits, application vulnerability remediation, security operations, and technical issues for development, database, customer support, and external partner teams. Maintain approximately 34 servers and assist with infrastructure projects and enterprise tools.

Own conversion rate optimization for B2B technology and SaaS clients by analyzing user behavior, managing tracking, developing and launching A/B tests, optimizing landing pages and lead-generation flows, and reporting results. The role requires statistical analysis, experimentation, dashboard development, cross-functional collaboration, client presentations, and translating data into prioritized growth recommendations.

Respond to customer inquiries through email, chat, and phone; provide accurate updates; track and resolve issues; escalate complex cases; maintain CRM and support records; identify recurring problems; and coordinate internal handoffs. The role emphasizes empathy, professionalism, organization, clear communication, and timely follow-through in a remote environment.

Leads enterprise quality strategy and technical direction across Scrum teams. Designs scalable UI, API, and integration automation frameworks; integrates testing into CI/CD; identifies systemic quality risks; influences architecture and testability; troubleshoots pipeline and environment failures; mentors engineers; and advances AI-enabled testing practices across the organization.

Conduct job analyses, design and implement training and development programs, perform psychological testing and assessments, support organizational decision-making and employee well-being. Work hybrid between New Delhi office and remote.

Develop, implement, and deploy scalable machine learning models for healthcare solutions. Collaborate cross-functionally to integrate models, analyze data to improve performance, ensure data quality, and stay current with ML advancements to support patient care and operational efficiency.

Manage HR operations including onboarding, employee relations, and performance management. Support recruitment, implement HR policies for compliance, facilitate training and engagement programs, and analyze HR data to inform decisions and improve employee experience.