Top Tech Jobs & Startup Jobs in Charlotte, NC

Serve as the senior escalation point for complex technical support issues, diagnosing root causes through diagnostic tools and codebase investigation. Coordinate with Engineering, R&D, and Product to resolve bugs and recurring customer problems. Mentor support engineers, manage customer escalations, communicate with technical and senior stakeholders, improve support processes and tooling, and help achieve quality, response-time, and resolution KPIs.

Drive adoption, retention, and expansion for Eve’s legal technology platform across enterprise law firm accounts. Lead onboarding, maximize product utilization, demonstrate client ROI, develop case studies and use cases, gather feedback for product improvements, and maintain strong client relationships. Manage a smaller book of business with $10M–$20M in ARR ownership while delivering strategic upsells, cross-sells, and high customer satisfaction. The role requires legal industry expertise, analytical ability, project management, communication skills, and willingness to travel for client visits and industry events.

Sell supply chain and logistics SaaS solutions to Fortune 1000 customers, managing 15–25 strategic accounts. Responsibilities include exceeding quota, acquiring new business, expanding existing accounts, developing account strategies, mapping stakeholders, coordinating cross-functional go-to-market efforts, communicating value, managing pricing strategies, collaborating with customer success teams, and maintaining accurate Salesforce records.

Lead customer-facing cybersecurity solution architecture from presales through post-sales. Conduct demonstrations, proof-of-concepts, executive business reviews, crisis simulations, and cyber workforce resilience programs. Advise C-level and technical stakeholders, establish security roadmaps, drive platform adoption, measure organizational risk, and support sustainable cybersecurity program operations. Collaborate with sales, product, content, engineering, and customer success teams while serving as a trusted embedded cybersecurity advisor.

Build and lead Ashley’s consumer insights capability, including research roadmaps, custom qualitative and quantitative studies, insights repositories, prioritization processes, and executive-ready storytelling. Translate consumer, retail, marketplace, feedback, and business data into actionable recommendations for product, marketing, merchandising, pricing, and growth decisions. Influence cross-functional stakeholders, develop AI-enabled synthesis workflows, and manage one direct report while operating resourcefully with imperfect data.

Coordinates armored cash pickups, reconciles daily transactions, communicates with customers and courier partners, and supports smart safe implementation and troubleshooting. Maintains accurate cash records, monitors deposits, assists with banking transaction posting, escalates compliance concerns, and contributes to process improvements while adhering to cannabis banking regulations and security protocols.

Drive new client acquisition and revenue through high-volume lead outreach, sales strategy, CRM pipeline management, client pitches, stakeholder engagement, pricing analysis, and cross-functional collaboration to meet sales targets.

As an Enterprise Account Executive at Scrunch, you will manage complex sales cycles, closing 6-7 figure deals, and collaborating with stakeholders in an AI-focused market.

Lead Dropbox's unified media strategy across brand and performance. Own full media budget, channel mix, measurement, agency and in-house operating model, AI-enabled workflows, and team leadership. Partner with Growth, Sales, and Marketing Data Science to connect media to revenue through rigorous attribution, incrementality testing, and media mix modeling.

Lead North America agency adoption and engagement for Applied's commercial collaboration portfolio. Set strategy, build scalable operating models and playbooks, align cross-functional teams, and personally lead executive agency engagements and large migrations to drive day-to-day usage and bound premium. Combine human-led and digital adoption motions and reinforce network effects between agencies and carriers.