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Manage financial and administrative aspects of sales projects from inception to close: process POs and invoices, track inventory and costs, maintain project accounting and forecasts, report KPIs, and communicate with sales, accounting, vendors, and customers to ensure data accuracy and timely issue resolution.

Support and improve shop-floor manufacturing processes to increase safety, quality, productivity, and cost performance. Lead continuous improvement and root-cause analysis activities, develop standard work and documentation, train employees, track KPIs, and support equipment and workflow improvement projects. Collaborate with production, quality, maintenance, and leadership to remove barriers and sustain operational excellence.

Own customer support tickets end-to-end for a card-issuing platform: triage, debug production APIs and authorizer behavior, query Snowflake, check Grafana/Loki, use internal tooling (Retool, Metabase), surface recurring issues to Product/Engineering, maintain SLAs and knowledgebase (Notion), and build/update internal tools.

Manage and grow a mid-market book of B2B software accounts by driving renewals, upsells and cross-sells. Act as customer 'quarterback,' forecast expansion, negotiate multi-year deals, partner cross-functionally, and ensure high customer satisfaction and revenue growth.

Manage full-cycle sales for growth-stage accounts: discovery, technical qualification, negotiation, and closing. Own outbound and pipeline, conduct technical conversations with engineering stakeholders, contribute to sales playbook development, and partner cross-functionally with GTM, AEs, and Product to shape roadmap and deal strategy.

Support FP&A by contributing to forecasting, budgeting, performance reporting, and process improvements. Provide data-driven insights to optimize business operations and support strategic decision-making.

Lead and execute digital marketing strategies across social, paid search, email, and display; maintain and update the website; develop content strategy; optimize SEO/SEM and paid initiatives; analyze performance and report insights; manage budget and collaborate with creative, sales, and product teams; engage patient advocacy groups and prioritize patient education.

Support the Retail Store Manager by coaching and leading the store team, driving sales and AT&T performance initiatives, maintaining operations and inventory, delivering excellent customer service, training staff, and helping execute marketing and staffing activities to meet sales goals.

Hybrid onsite IT Systems Administrator based in New Orleans owning end-user experience across LA: on-site hardware, connectivity, staging, and device repair; company-wide Microsoft 365/Entra/Intune and RMM support; automation (PowerShell/Power Automate/AI) to deflect tickets; endpoint security (password-less, Conditional Access, device compliance); SOC 2 support and up-to-date LA IT documentation and Notion knowledge base.

Manage dealership finance and insurance processes: secure vehicle financing, finalize contracts, sell F&I products (warranties, GAP, maintenance), ensure accurate documentation, follow up on receivables, maintain relationships with lenders, prepare penetration reports, and train/certify as directed.