Top Tech Jobs & Startup Jobs

Provides high-level administrative and organizational support to the refinery manager and leadership team. Responsibilities include calendar and meeting management, travel coordination, executive communications, confidential information handling, report preparation, action-item tracking, SAP-based administrative support, event coordination, and office/site administration.

Leads strategy and execution for B2B SaaS demand generation programs that build awareness, nurture leads, and drive qualified pipeline and revenue. Owns campaign calendars, marketing automation, CRM execution, content and messaging, cross-functional alignment, budgets, KPIs, reporting, and ROI optimization. Partners with Sales, Product, and Customer Success, mentors colleagues, and develops scalable demand generation frameworks and best practices.

General application for future opportunities in aerodynamics, controls and instrumentation, and digital engineering. Potential work includes CFD, high-speed flow analysis, wind tunnel testing, facility control systems, automation, data acquisition, physics-based modeling, digital twins, software development, data visualization, and integration of ground and flight test data for hypersonic testing.

Designs and implements identity and access management solutions for customers, including pre-sales architecture and post-sales implementation. Responsibilities include gathering requirements, developing technical proposals and documentation, creating repeatable architectures, mentoring engineers, delivering training, supporting strategic accounts, and presenting to customers and industry events. Requires expertise in identity protocols, Okta, Microsoft Entra ID, cloud platforms, scripting, IT operations, consulting, and technical project management.

Leads Key Account projects from planning through delivery, coordinating internal and external resources, timelines, deliverables, and stakeholder communications. Partners with Account Executives, Sales Managers, customer service, and specialists to manage existing business, conduct business reviews, identify margin improvements, and establish consistent processes. Requires approximately 10% travel to key account locations.

Coordinates educational classes, workshops, schedules, rooms, materials, student records, and program activities. Communicates with students, instructors, parents, and stakeholders; supports student inquiries and instructor administration; monitors program effectiveness; and helps maintain a positive learning environment. The role also provides general administrative and technology setup support while ensuring smooth delivery of educational services.

Leads finance for Baltimore business units, overseeing month-end close, reconciliations, budgets, forecasts, CAPEX, working capital, customer billing accuracy, and financial reporting. Supports operations and account management by resolving billing issues, analyzing performance, identifying risks, and translating financial data into actionable guidance. Requires at least three years of financial analysis or accounting experience, strong Excel skills, and knowledge of accounting fundamentals.

Provides helpdesk and advanced technical support for geographically dispersed users. Administers Windows and Linux workstations, Microsoft 365, Active Directory, hardware, software, printers, phones, servers, licenses, and equipment inventory. Handles onboarding, workstation deployment, maintenance, upgrades, troubleshooting, ticket management, documentation, and user communications. Requires foundational networking, VoIP, operating-system, and office software expertise, with scripting and server administration preferred.

Own end-to-end projects and workflows across business domains such as supply chain, merchandising, finance, food safety, and marketplace operations. Translate business needs into process designs, system requirements, and tooling improvements; coordinate cross-functional execution; manage risks, dependencies, and timelines; define KPIs; identify process improvements; and support change rollouts and adoption.

Leads and develops a global Technical Account Management team supporting enterprise customers. Oversees customer service delivery, escalations, account planning, capacity management, performance metrics, and operational improvements. Partners with Customer Success, Sales, Support, Consulting, Engineering, and Product to improve retention, renewals, expansion, and customer outcomes. Represents customer and team needs internally while evolving TAM programs and processes.