Top Tech Jobs & Startup Jobs

The AI Operations Lead will identify operational bottlenecks, build AI automations and workflows, and drive cross-team collaboration to enhance efficiency and establish internal AI foundations.

Leads research operations by recruiting participants, coordinating in-person studies, managing vendors and research programs, and designing scalable systems for insight sharing. Partners with Legal, Safety, and IT to support secure, ethical data practices. Removes operational blockers, improves workflows through AI and emerging tools, and builds operating models aligned with product development and research needs.

Provide first-level B2B SaaS customer support through phone, chat, and email. Troubleshoot dealership and product issues, manage high-volume cases, maintain accurate ticket records, meet SLAs and KPIs, and improve support documentation and processes. Collaborate with Product and Engineering to resolve issues and advocate for customer needs. The role requires strong communication, empathy, organization, analytical problem-solving, and technical product troubleshooting skills.

Own end-to-end enterprise AI sales for Cloudera’s supported OEM Mistral offering and Anywhere Cloud. Manage pipeline, outbound prospecting, account planning, proofs of concept, negotiations, contract closure, renewals, and expansion. Coordinate customer engineering, product, legal, implementation, partner, and executive stakeholders while maintaining commercial ownership. Sell technical AI and data platform solutions across on-premises, public cloud, and hybrid environments, engaging senior decision-makers and translating technical value into strategic, multi-year agreements.

Supports global accounts receivable and cash application across entities, currencies, and bank accounts. Responsibilities include resolving unapplied cash, reviewing Concur expenses, preparing reconciliations, assisting with month-end close and journal entries, supporting audits, and improving finance processes. The role also reviews Salesforce-to-NetSuite sales orders and helps standardize accounting operations across global entities.

Own revenue operations, billing, collections, contracts, vendor and partner administration, recruiting and people operations, compliance, systems, and process documentation. Build scalable workflows, hire and manage an Operations Associate, reconcile systems, improve operational controls, and gradually take ownership of the company’s operating cadence and strategic initiatives.

Own strategic, complex, revenue-critical enterprise accounts; build executive relationships; lead renewals and expansions; manage risk; influence product, sales, and leadership; mentor CSMs; improve playbooks and processes; and apply AI tools, agents, and workflows to strengthen account management and team effectiveness.

Lead new-business sales for CrescoNet’s managed AMI service across Florida, Georgia, and North Carolina. Build territory and pipeline plans, develop senior utility relationships, create complex new-logo opportunities, and manage deals from initial engagement through business case, contract, and first revenue. The role requires direct software or managed-services sales experience with US electric utilities, strong utility-industry knowledge, hands-on prospecting, and the ability to close complex opportunities independently.

Support the CEO by managing calendars, meetings, travel, events, personal logistics, and special projects. Provide responsive service to internal and external stakeholders while handling sensitive business and personal information with discretion. The role requires adaptability, strong communication, organization, attention to detail, and the ability to solve problems quickly in a fast-paced environment.

Lead enterprise and solution architecture across cloud, infrastructure, applications, networking, security, and governance. Develop scalable and compliant designs, guide architecture reviews, manage application portfolio decisions, evaluate technology partners, and resolve complex technical challenges. Partner with business and technology leaders, apply Azure and modern AI tools, establish architecture standards, and mentor junior architects while ensuring alignment with security, risk, regulatory, and strategic objectives.