Top Tech Jobs & Startup Jobs

Manages the company’s internal IT environment, including infrastructure, networks, cloud and user administration, cybersecurity, data protection, vendor relationships, budgeting, compliance, end-user support, and end-to-end technology projects. Maintains systems, devices, policies, backups, and operational procedures while serving as the primary technical resource for the organization.

Own the company’s marketing strategy, growth, launches, evergreen funnels, customer journeys, retention, and revenue performance. Initially execute directly to understand the business, improve funnels, and identify growth opportunities, then build and lead a marketing team. Manage campaigns, experiments, metrics, contractors, hiring, systems, and accountability while serving as the founder’s strategic thought partner.

Build Synthpop’s product marketing function from zero to one. Own positioning, messaging, product launches, campaigns, customer and market intelligence, product storytelling, demos, sales enablement, and cross-functional go-to-market execution for healthcare AI products. Establish scalable marketing processes, measure campaign performance, and translate complex healthcare workflows and technology into compelling narratives for diverse buyers.

Own Kepler’s go-to-market relationships with hedge funds, private equity firms, and allocators. Lead discovery, conferences, dinners, partnerships, deal shaping, follow-up, and market development. Translate buyer feedback into product and marketing input while explaining Kepler’s technical architecture to PMs, CTOs, and data leaders. Build the company’s early sales and relationship function from the ground up, coordinating long enterprise sales cycles and eventually expanding the team.

Manage North American paid search across Google Ads and Microsoft Advertising, including bidding, budgets, keywords, testing, conversion tracking, and performance reporting. Generate high-quality B2B leads and optimize campaigns against growth targets. Partner with SEO on answer engine optimization and assess AI-driven search impacts. Collaborate with Sales, Field Marketing, Creative, global Paid Media teams, and platform representatives while using AI tools to improve campaign execution and analysis.

Manage multiple Life Sciences solutioning projects from finalized sales agreements through implementation and operational turnover. Coordinate cross-functional teams across sales, analytics, engineering, QA/QC, and delivery; facilitate requirements; track milestones, risks, dependencies, decisions, and actions; maintain project documentation and status reporting; support feasibility prioritization; coordinate readiness reviews and handoffs; and improve repeatable delivery practices.

The AI Operations Lead will identify operational bottlenecks, build AI automations and workflows, and drive cross-team collaboration to enhance efficiency and establish internal AI foundations.

Leads research operations by recruiting participants, coordinating in-person studies, managing vendors and research programs, and designing scalable systems for insight sharing. Partners with Legal, Safety, and IT to support secure, ethical data practices. Removes operational blockers, improves workflows through AI and emerging tools, and builds operating models aligned with product development and research needs.

Provide first-level B2B SaaS customer support through phone, chat, and email. Troubleshoot dealership and product issues, manage high-volume cases, maintain accurate ticket records, meet SLAs and KPIs, and improve support documentation and processes. Collaborate with Product and Engineering to resolve issues and advocate for customer needs. The role requires strong communication, empathy, organization, analytical problem-solving, and technical product troubleshooting skills.

Provides Tier 1 and Tier 2 infrastructure support across AWS, Azure, Google Cloud, private cloud, Cloudera deployments, and an internal AI platform. Handles access, identity, account lifecycle, resource, cost, and configuration requests; performs documented changes; maintains runbooks, service catalogs, and infrastructure-as-code workflows; and escalates complex issues. The role also improves automation, knowledge management, and cross-region handoffs.