Top Tech Jobs & Startup Jobs in Boston, MA

The Technical Operations Analyst will enhance operational processes, track metrics, administer tools, and foster continuous improvement within technology teams.

As a Customer Experience Operations Manager, you'll enhance team efficiency through data, define objectives, implement scalable processes, and monitor customer lifecycle stages.

The role involves translating operational needs into processes, creating documentation, leading projects, and recommending improvements. Strong analytical skills and detail orientation are essential.

As a Senior Software Engineer, you'll design and build backend services for compliance, data, and payment products, collaborating with cross-functional teams and mentoring junior engineers.

The Manager of Revenue Operations oversees Salesforce governance, collaborates on GTM lifecycle management, leads process design, and manages a team to ensure operational excellence in a SaaS context.

Responsibilities include installation and customization of IAM software, developing Java code, communicating with clients, managing application onboarding, and preparing documentation.

The Senior Account Executive will drive revenue by managing the entire sales cycle, focusing on large global customers and transforming their sales tax and compliance processes through consultative selling.

Monitor real-time contact center activity, manage service escalations, produce intraday and productivity reports, analyze forecast vs. actuals, identify scheduling gaps, and provide performance insights to WFM, operations, and client stakeholders.

The Solutions Engineer will bridge customer needs with technical solutions, leading technical discovery, designing comprehensive solutions, and ensuring customer success through seamless delivery and collaboration with sales teams.

Design and develop Salesforce solutions, manage integrations, enhance user interfaces, and support business process improvements with a strong focus on collaboration and documentation.