Solutions Engineer

Posted 8 Days Ago
Hiring Remotely in USA
Remote
140K-170K Annually
Mid level
Big Data • Machine Learning • Software
The Role
The Solutions Engineer will bridge customer needs with technical solutions, leading technical discovery, designing comprehensive solutions, and ensuring customer success through seamless delivery and collaboration with sales teams.
Summary Generated by Built In

Who we are: 

Guidewheel is on a mission to empower the world’s ten million factories to reach sustainable peak performance.

We live in a world where you can check the weather of any city or the score of any football game from your phone—so why can’t we get that same instant, automated, and smart visibility into the factory floor? 

Guidewheel has the first scalable way to illuminate blind spots and leverage AI to improve efficiency across factory floors at scale. We start with a simple truth: every machine–regardless of make, model, or age–uses power.

We first clip a sensor around the power draw of any machine (like a FitBit™ for Factories) to read the machine’s electrical “heartbeat,” and then layer on additional functionality to empower manufacturers to improve productivity of their existing plants and machines by up to 2X—while simultaneously reducing energy cost and emissions by 15-20%

Founded out of Stanford and backed by top investors including BlackRock and Temasek's Decarbonization Partners fund, Greycroft, and Breakthrough Energy Ventures, Guidewheel is scaling fast, already successful with 250+ manufacturers including Johnson & Johnson, General Motors, and Coca-Cola FEMSA, and recognized by the World Economic Forum as one of the top companies globally poised to change business and society. We have strong momentum and alignment around our mission, investor support, and a culture that values diversity, a growth mindset, and results. 

Check us out here:

  • Series B: Led by BlackRock and Temasek’s Decarbonization Partners
  • What do Guidewheel customers have to say?
  • From our CEO: Lauren Dunford

What we value: 

  • Integrity matters: We are honest, straightforward and sincere. With each other. With our investors. With our customers.
  • We (actually) care: About each other. About fighting climate change. About making a real impact.
  • We use data to make decisions: We possess the courage to accept “hard truths” and confront challenges head-on.
  • The power of a growth mindset is real: We strive to be the best we can be. We are committed to embracing change and expanding our capabilities.
  • We are thoughtful and fast, results-driven with a bias for action. 
  • Adaptable and resilient: Guidewheelers have grit. We thrive in fast-paced environments and aren’t afraid to take on hard things or embrace feedback and continuous improvement. We come through for our customers and teammates. 

We are looking for a Solutions Engineer to join our Sales Team.

Role Summary 

The Solutions Engineer (SE) bridges the gap between customer needs and technical solutions. This role owns the technical success of customer evaluations, ensures seamless handoff into delivery, and designs scalable, value-driven solutions that power customer success and expansion.

What we’re looking for

 Sales Support

  • Lead technical discovery and define the customer’s desired future-state solution.
  • Deliver product demos that highlight functionality, integration, and business impact.
  • Collaborate with AEs to build compelling win themes and value narratives.
  • Qualify or disqualify opportunities based on technical fit and enable AEs to run effective demos.

Solution Architecture

  • Design comprehensive solutions based on the customer’s “as-is” and “to-be” environments.
  • Define integration scope, hardware requirements, and technical feasibility.
  • Develop repeatable frameworks and documentation for solution design.
  • Align cross-functional teams (AEs, TAMs, Product) on architecture and implementation approach.

Solution Delivery

  • Approve and guide on-site demos and trials, ensuring readiness and measurable success criteria.
  • Lead or support trial installations, data reviews, and final outcome presentations.
  • Manage hardware logistics and coordinate setup, shipment, and customer requirements.
  • Drive SOW creation, ensuring technical accuracy, alignment, and readiness for implementation.

Your qualifications:

  • 3–5 years of manufacturing or engineering experience (implementing hardware of IoT solutions a plus)
  • Ability and willingness to travel up to 60% of the time.
  • Experience selling or supporting sales teams in the manufacturing industry.
    .

Additional benefits include: 

  • Fair & equitable pay. The annual On-Target-Earnings for this role will range from $150,000 - $180,000. The total On-Target-Earnings potential is dependent on many factors, including seniority level, location, and our internal compensation and bands.
  • 100% remote culture. Work from wherever, whenever - we hired you to get a job done, and as long as that is happening, you have the autonomy to get it done where and when you feel comfortable.
  • Flexible PTO policy. We value balance and boundaries. To be the best version of you, you need time away from your screen, so we want you to take it. 
  • Generous equity. Everyone at Guidewheel receives equity in the business. You will be working hard to build something great, and when we reach the finish line, you should be rewarded for your hard work. 
  • Health Benefits. We offer different health benefits to cover your personal needs from day one of employment - you pick the plan that makes the most sense to you.
  • Additional Perks. Included but not limited to, 401k (match up to 4%), parental leave, company laptop, retirement plan, & paid company holidays.  

Equal Opportunity Employer Statement:

Guidewheel is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, age, gender identity, gender expression, veteran status, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. Guidewheel makes hiring decisions based solely on qualifications, merit, and business needs at the time.

Top Skills

Hardware
Iot Solutions
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The Company
HQ: San Francisco, CA
41 Employees
Year Founded: 2018

What We Do

Guidewheel is on a mission to empower all the world’s factories to reach sustainable peak performance. Inspired by the simple, universal truth that every machine on the factory floor has a power cord, our plug-and-play FactoryOps platform makes the power of the cloud accessible to any factory. Guidewheel clips onto any machine to turn its real-time “heartbeat” into a connected, actively learning system that empowers teams to reduce lost production time, increase throughput, and perform better and better over time.

At Guidewheel we work with the factories that are the backbone of our economy, and you can have a real, on-the-ground impact right away. We have strong momentum and alignment around our mission, investor support, and a culture that values diversity, growth mindset, and results. And the tight link between our mission and our business model means that reaching more of the world’s 10 million factories accelerates our positive impact on the planet.

Greycroft recently backed our Series A and we're opening up a number of exciting opportunities to lead and have a real, immediate impact on both our growing team and the factories that are the backbone of the economy.

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