Top Customer Success Jobs in Boston, MA

As a Solutions Specialist at CrunchTime, you'll support customer implementations by ensuring critical tasks are completed, becoming an expert in product usage, and advocating for customers internally. Your role involves collaborating with teams to optimize the software for customers while leveraging your organizational and process-oriented skills.

As a Solutions Specialist at CrunchTime, you will support customer implementations, ensuring successful execution of data and configuration tasks. You will become an expert in using the inventory and labor management solutions, providing training to customers and optimizing product value through a consultative approach. Your role includes advocating for customer needs and collaborating with internal teams.

The Deal Desk Specialist will manage the Deal Desk function to support the sales team with deal structuring, quoting, and pricing. Responsibilities include ensuring compliance with financial controls, collaborating with finance for bookings, assisting in the customer contracting lifecycle, and training on best practices for deal fulfillment. The role requires strong analytical skills and the ability to find creative solutions to business problems.

The Senior Quality Specialist will oversee quality processes for Cell and Gene Therapy operations, including batch disposition, quality investigations, and compliance with GMP regulations. Responsibilities include leading quality assurance efforts for manufacturing operations, reviewing documentation, providing training, and supporting change controls and CAPAs.

The Environmental Specialist role focuses on providing technical writing support for environmental projects, helping Project Managers with proposals and reports, and offering consultation to staff and clients. Responsibilities include developing plans, leading presentations, coordinating expert teams, and staying updated on environmental trends.

Apply opportunistically to Jnana Therapeutics, a clinical-stage biotechnology company focused on developing therapies for challenging-to-drug targets, including rare diseases and cancer. This is an opportunity to express interest in potential job openings based on skills and experience.

The Property Cleaning & Care Specialist is responsible for maintaining cleanliness and upkeep of small multifamily properties, ensuring brand standards are met, conducting regular inspections, performing cleaning tasks, and interacting with residents. They handle trash services, maintain cleaning equipment, and report issues using software.