Top Edtech Jobs in Boise, ID

Hands-on senior full-stack engineer building and supporting user-facing features, infrastructure, and AI-powered workflows (LLM integration, RAG, agents). Drive architecture, dev experience, CI/CD, and partner with product and program teams to deliver a scalable education platform.

Manage complex and escalated customer cases from initial contact through resolution, ensuring consistency, quality, and compliance. Triage safety-related reports, document trends, support quality reviews, and serve as an internal resource for edge cases. Partner cross-functionally to improve processes and maintain precise records while navigating multiple digital platforms.

Manage campus student accounts and collections to reduce aged receivables and prevent bad debt. Oversee billing, reconciliations, cash handling, inventory for instruction, compliance with FERPA/FCRA/FDCPA/Title IV, reporting, and collaboration with Financial Aid and third-party partners.

The Administrative Assistant supports daily office operations, manages front-office tasks, assists with data management, and handles communications while ensuring a professional environment.

Year-long paid, part-time remote internship across Macmillans Trade and Shared Services teams. Interns participate in hands-on team work, industry workshops, and networking while contributing to editorial, marketing, publicity, design, sales, production, operations, and other publishing functions. Program runs Sept21 to Apr0, $17/hr, U.S.-based applicants only; resume and cover letter (PDF) required, art applicants add portfolio.

Drive outbound prospecting and qualify inbound leads for a healthcare SaaS. Book meetings for sales leaders, personalize outreach, run growth experiments using AI tools, track activity in CRM, and hit performance targets while collaborating with the founding team.

Provide high-touch user support via Intercom, troubleshoot web/mobile and integrations, build Intercom automations and AI-driven workflows, create help center content, report bugs and collaborate with product and engineering, and support onboarding to improve user experience and reduce friction.

As a Content Creator for the Surprise & Delight program, you'll capture and share heartwarming moments for healthcare workers, manage production, and drive community engagement across social media platforms.

As a Content Creator, you'll lead the Million Dollar Nurse YouTube channel, managing production, content strategy, and audience engagement, while appearing on camera as the host.

The Embedded Software Engineer will analyze and develop embedded software systems, provide customer support, and apply software engineering and cybersecurity methods.

Build and lead EdSights' technical support function: select ticketing tooling, create SLAs and escalation paths, run day-to-day ticket triage, implement AI chatbot and knowledge base, own support KPIs and QA, triage API/integration issues, and hire and train a growing support team while partnering with Product and Engineering to resolve product gaps.

Lead complex, cross-functional AI programs end-to-end: translate strategy into integrated plans, drive multi-team execution, mitigate risks (data, model, compliance), apply ML lifecycle practices, use Agile/kanban methods, manage budgets/vendors, communicate to senior stakeholders, and mentor other program managers to improve AI program standards.

Designs and operationalizes sales incentive programs, partners with Sales, Finance, HR, and Ops, administers and validates commission calculations, supports SPM tool implementation, drives governance, launch readiness, and continuous improvement of compensation processes.

Perform quality assurance on published content and forms across paper and online formats. Verify text and artwork accuracy, confirm edits, track work queues, document issues, assist Program Lead, complete training, and support continuous improvement. May work overtime to meet deadlines.