Top Customer Success & Experience Jobs in Birmingham, AL

Serve as primary technical advisor for premium OCI customers: onboard, troubleshoot infrastructure and networking, manage critical incidents, provide architecture guidance, run proactive health reviews, recommend optimizations, and coordinate cross-functional teams to improve uptime and retention.

Lead post-sale relationships for enterprise customers: onboard, enable, and drive measurable value to ensure renewal and expansion. Partner with Sales, Product, and Engineering to run CORs, support pre-sales/POCs, and translate business objectives into technical outcomes while advocating customer needs internally.

The Client Partner role involves managing high-value client accounts, focusing on performance marketing and growth strategy using AI tools for data synthesis and automation.

The role involves providing telephonic interpretation services in English and Uyghur across various settings, ensuring confidentiality and superior customer service.

The Strategic Account Manager at Blaze manages client accounts, architecting campaign strategies and driving execution to enhance client growth and engagement. Responsibilities include performance analysis, optimizing campaigns, and serving as the primary client contact.

The Developer Relations Intern will engage with the developer community, organize events, create technical content, and advocate for BNB Chain's technology.

Manage and grow enterprise client relationships in A2P messaging, ensuring exceptional service, renewals, and identifying growth opportunities.

As a Customer Success Manager, you will lead onboarding, guide technical implementation, maintain conversion rates, and enhance customer engagement and revenue growth.

The Customer Service Representative will assist YMCA members through inquiries, program information, membership registrations, and resolving concerns, providing excellent support.

Lead lifecycle for enterprise and OEM/channel customers—onboard, deploy, drive adoption, retention, renewals, and expansion. Act as technical advisor on data, storage, and multi-cloud architecture, deliver QBRs and success plans, enable partners, resolve escalations, and provide product feedback while partnering with Sales, Product, Operations, and Engineering to maximize customer value.