Top Customer Success & Experience Jobs in Birmingham, AL

The role focuses on customer advocacy, ensuring exceptional experiences for top customers, and collaborating with internal stakeholders to drive MongoDB's strategic initiatives while learning about customer strategy.

The Client Services Specialist will support customer service operations by handling inquiries, managing support requests, and improving customer experiences while working closely with financial advisors.

The Implementation Consultant will guide customers through onboarding and implementation on the Order.co platform, ensuring timely and value-driven launches while serving as a project manager and subject-matter expert.

This entry-level position requires handling insurance claims under supervision, including investigation, evaluation, and resolution, while developing negotiation skills and product knowledge.

Manage resolution of complaints and appeals, coordinate responses across business units, and ensure customer-focused resolutions.

The Default Solutions Specialist resolves delinquent accounts and assists in bankruptcy servicing while ensuring compliance and meeting service deadlines.

Responsible for enrollment and billing activities, verifying enrollment status, addressing inquiries, resolving discrepancies, and maintaining membership data.

The Customer Support Specialist will handle inquiries, resolve issues, and provide guidance on products and services while ensuring customer satisfaction.

The Product Support Specialist II provides technical support for PowerSecure MicroGrid equipment, troubleshooting, and optimizing operation while engaging with engineering teams and aiding complex projects.

The Sales Associate at GNC is responsible for greeting customers, advising on products, fulfilling online orders, and maintaining store appearance. They provide tailored shopping experiences and support store management operations.